1. shoaib shah's Avatar
    Hi

    Its been a month now. Tried everything from calibrating battery, soft reset, clear partition cache and some other tricks. Now trying to disable all sync with Samsung Cloud. Battery is heavily draining and luckily lasting about 12 to 13 hours.

    Any help much appreciated 🙏 👍
    Attached Thumbnails Samsung Cloud Battery Drain-30453.jpg  
    09-24-2020 06:13 AM
  2. cyberdman's Avatar
    I guess you haven't heard the news that Samsung Cloud is going away. You can probably just uninstall it. They are suggesting to use OneDrive.
    shoaib shah likes this.
    09-24-2020 07:47 AM
  3. shoaib shah's Avatar
    I guess you haven't heard the news that Samsung Cloud is going away. You can probably just uninstall it. They are suggesting to use OneDrive.
    I've already migrated to OneDrive but I can't uninstall Samsung Cloud or disable it fully unfortunately 😕
    09-24-2020 08:01 AM
  4. mustang7757's Avatar
    I've already migrated to OneDrive but I can't uninstall Samsung Cloud or disable it fully unfortunately
    Force stop it and monitor by next charge up , I was having this talk with other team members about battery stats and things showing high are kinda misleading because if that app being used for short duration can show high and then go back down. As you see Rolbox is high at the moment because it was in use for little but but will go down after some time .
    shoaib shah likes this.
    09-24-2020 09:19 AM
  5. shoaib shah's Avatar
    Force stop it and monitor by next charge up , I was having this talk with other team members about battery stats and things showing high are kinda misleading because if that app being used for short duration can show high and then go back down. As you see Rolbox is high at the moment because it was in use for little but but will go down after some time .
    I was hoping I would see you here soon mustang 😊 (how's the Galaxy note 20 doing )

    Yes I will try that again. Let's see.👍

    N.b told my boy to stop playing Roblox for a few days and let's see۔

    this is today's progress so far still not in double digits about 9 hours since off charge.
    mustang7757 likes this.
    09-24-2020 09:27 AM
  6. mustang7757's Avatar
    I was hoping I would see you here soon mustang (how's the Galaxy note 20 doing )

    Yes I will try that again. Let's see.
    I'm enjoying it , really like the zoom features of the camera, always a pleasure to run into you and others here in the Forums
    Hope your enjoying yours also?
    shoaib shah likes this.
    09-24-2020 09:29 AM
  7. shoaib shah's Avatar
    I was hoping I would see you here soon mustang 😊 (how's the Galaxy note 20 doing )

    Yes I will try that again. Let's see.👍

    N.b told my boy to stop playing Roblox for a few days and let's see۔

    this is today's progress so far still not in double digits about 9 hours since off charge.
    Attached Thumbnails Samsung Cloud Battery Drain-30461.jpg  
    09-24-2020 09:30 AM
  8. shoaib shah's Avatar
    I'm enjoying it , really like the zoom features of the camera, always a pleasure to run into you and others here in the Forums
    Hope your enjoying yours also?
    Yeh One UI 2.5 is a great update. Plenty of nifty features especially the wireless Dex and Camera Video Pro features.
    mustang7757 likes this.
    09-24-2020 09:31 AM
  9. mustang7757's Avatar
    Yeh One UI 2.5 is a great update. Plenty of nifty features especially the wireless Dex and Camera Video Pro features.
    I agree looking forward to 11 and One UI 3.0
    shoaib shah likes this.
    09-24-2020 09:37 AM
  10. shoaib shah's Avatar
    Still having the same problem after force stopping Samsung cloud.
    Attached Thumbnails Samsung Cloud Battery Drain-30498.jpg  
    09-26-2020 11:23 AM
  11. mustang7757's Avatar
    Have you check for update in galaxy store?
    09-26-2020 11:30 AM
  12. shoaib shah's Avatar
    Have you check for update in galaxy store?
    Yes there is an update downloading now so let's see of that helps after another charge. 🤞 👍
    mustang7757 likes this.
    09-26-2020 11:45 AM
  13. mustang7757's Avatar
    Yes there is an update downloading now so let's see of that helps after another charge.
    Ok keep me posted
    09-26-2020 01:21 PM
  14. shoaib shah's Avatar
    Ok keep me posted
    Will do thanks for the heads up 👍😊
    mustang7757 likes this.
    09-26-2020 01:41 PM
  15. mustang7757's Avatar
    Will do thanks for the heads up
    Anytime
    shoaib shah likes this.
    09-26-2020 01:50 PM
  16. shoaib shah's Avatar
    Anytime
    Still doing it tried to be really patient with this and tried force stopping it many times that is Samsung Cloud
    Attached Thumbnails Samsung Cloud Battery Drain-32661.jpg  
    11-19-2020 12:43 PM
  17. mustang7757's Avatar
    Still doing it tried to be really patient with this and tried force stopping it many times that is Samsung Cloud
    You try signing out then back in ?
    11-19-2020 02:16 PM
  18. shoaib shah's Avatar
    You try signing out then back in ?
    Yes tred everything signed out and back in, also forced stop numerous times. It just keeps in creeping back up in background usage activity.
    11-19-2020 02:37 PM
  19. mustang7757's Avatar
    Yes tred everything signed out and back in, also forced stop numerous times. It just keeps in creeping back up in background usage activity.
    Ok try this , go to settings >back up/account >find your Samsung account go to sync data and turn them off all the toggles under sync then next to it back up tap and turn off all those and when you see the next charge that it went down slowly toggle one by one until you see it go high again see which one is giving the issue. Samsung Cloud Battery Drain-screenshot_20201119-144850_samsung-20cloud.jpeg
    shoaib shah likes this.
    11-19-2020 02:51 PM
  20. shoaib shah's Avatar
    Ok try this , go to settings >back up/account >find your Samsung account go to sync data and turn them off all the toggles under sync then next to it back up tap and turn off all those and when you see the next charge that it went down slowly toggle one by one until you see it go high again see which one is giving the issue. Click image for larger version. 

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    Thank you very much I have got to the culprit of the Battery Drain it was the syncing of the Gallery the rest of the apps sync nicely. The battery was taking a toll with the sync of the Gallery. I am now getting the required 16 plus hours with 4 to 5 SOT as normal.👍😊
    mustang7757 likes this.
    11-27-2020 01:13 PM
  21. mustang7757's Avatar
    Thank you very much I have got to the culprit of the Battery Drain it was the syncing of the Gallery the rest of the apps sync nicely. The battery was taking a toll with the sync of the Gallery. I am now getting the required 16 plus hours with 4 to 5 SOT as normal.
    Glad to hear that
    Your welcome
    11-27-2020 01:14 PM

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