Thats strange , is your business account the main back up for the Device?See it works here under my business account but not my main Google account. //uploads.tapatalk-cdn.com/20201018/42e771100e5d204174855ec88d169889.jpg
No I was thinking screen shot , but this your snapshot according to whats on your account?Are you taking about Google Voice?
Gotcha now , maybe leave it on the personal account for little bit see if it kicks inYes under my personal Google account it just continues to to try to load. My two business accounts under Gmail shows up right away.
I'm not sure then, maybe someone else can chime in , but for me if It works on business not personal it might be server confused and needs a wait time to show up again especially if you switching between them often could be wrong but thats what I think.It never does. I have done this on both phones it does not work. I cleaned the cache. I uninstall the app then reinstalled the updates.