1. Cathie Geens's Avatar
    Have galaxy note 10 All other games and apps work fine.
    Won't load Fish Adventure Seasons. No internet connection pops up and game asks me to quit. Internet is fine. It doesn't work on mobile data either. Plane mode off. Have restarted, Cleaned cache, reinstalled, tryed with either wifi and or mobile data. Ready to pull my hair out. Please help.
    11-22-2022 06:42 PM
  2. B. Diddy's Avatar
    Did you install the game from the Play Store, or from somewhere else? Are you using your cell signal or wi-fi? If the latter, is it your own wi-fi network, or someone else's (like work or school)?
    11-22-2022 06:44 PM
  3. Cathie Geens's Avatar
    I downloaded from the play store. I'm using my wi-fi network version.
    11-22-2022 07:01 PM
  4. mustang7757's Avatar
    What about mobile data it loads?
    11-22-2022 07:11 PM
  5. B. Diddy's Avatar
    What about mobile data it loads?
    OP mentioned trying mobile data as well.

    Was the game working before? It might be a server side issue. Send feedback to the game developer.
    mustang7757 and Laura Knotek like this.
    11-22-2022 07:13 PM
  6. mustang7757's Avatar
    OP mentioned trying mobile data as well.

    Was the game working before? It might be a server side issue. Send feedback to the game developer.
    Thanks missed that , next question any vpn or ad guards ?
    B. Diddy and Laura Knotek like this.
    11-22-2022 07:14 PM
  7. B. Diddy's Avatar
    Yeah, and any 3rd party security apps installed?
    mustang7757 and Laura Knotek like this.
    11-22-2022 07:40 PM
  8. Cathie Geens's Avatar
    The game worked before I got this phone. Previously had a note 8. There is security on the phone I'll try uninstalling it and trying the game.
    No the game doesn't work on data either.
    11-23-2022 07:41 AM
  9. mustang7757's Avatar
    The game worked before I got this phone. Previously had a note 8. There is security on the phone I'll try uninstalling it and trying the game.
    No the game doesn't work on data either.
    If its a 3rd party security try definitely uninstalling it
    11-23-2022 10:06 AM

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