08-27-2019 06:10 PM
227 ... 78910
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  1. billyjoebob007's Avatar
    I have Verizon but hopefully it works for you. Settings>about phone>software information>click on build number several times til a pop up says developer options open or something like that.
    Right on thankx
    Jewels81 likes this.
    08-21-2019 06:46 PM
  2. Jewels81's Avatar
    Right on thankx
    You're so welcome😊
    08-21-2019 07:05 PM
  3. DARK Vader777's Avatar
    Has anyone who purchased/upgraded thru Sprint & claimed their freebie? My device is registered already but I don't see an option for them.
    No Samsung gift until about 6 weeks.
    With Sprint, it'll probably be the same. Just make sure you're registered at Samsung.
    geekstergrl likes this.
    08-21-2019 08:07 PM
  4. phone-a-holic's Avatar
    Not able to claim my freebies
    08-21-2019 08:33 PM
  5. runfar262's Avatar
    Anyone know how to install developer mode ? I forgot.
    From the home screen, tap the Apps icon.
    Find and tap on Settings.
    Scroll down and tap on About phone.
    Find and tap Software info.
    Find Build number and tap it 7 times.

    Once you see the prompt “Developer mode has been turned on,” then you've successfully enabled it.
    08-21-2019 11:28 PM
  6. bojackr1's Avatar
    Not able to claim my freebies
    You'll have to open a ticket with Samsung Promotions.
    866-888-5503

    Your request (372958) has been updated. To add additional comments, reply to this email.


    Support (Samsung)
    Aug 21, 4:24 PM EDT

    Hello,

    Thank you for being patient. We understand that you wish to participate in this Samsung promotion and we will be happy to help.

    So we may assist you, please provide the documentation requested below in your reply to this email:

    -A clear image of your purchase receipt. Your receipt must clearly show the model of Samsung device that you've purchased, the name of your retailer, the transaction date, and your purchase price. If you are participating in a preorder promotion, please be sure to provide an image of your preorder receipt showing the preorder date. We cannot accept pickup receipts that show a date outside of the purchase period. As an additional note, we cannot accept copy and pasted receipts and will only be able to successfully submit PDF, JPG, or PNG files.

    -Your device IMEI number. This is a 14- to 16-digit number that may be found by going to 'Settings' and then 'About Phone' on your new Samsung device.

    -Your current mailing address. We need this information in order to create your submission and fulfill gifts, subject to verification of eligibility. Please note: We are unable to accept PO Boxes; the address must be either a residence or business.


    Once you have provided this documentation, it will be reviewed by our team in order to determine your eligibility. You will receive email updates from us regarding your approval status and next steps.

    Please let us know if you have any questions.


    Thank you,
    Samsung Tier III Promotion Support

    This email is a service from Samsung. Delivered by Zendesk
    08-22-2019 03:51 AM
  7. gyounk's Avatar
    Too busy with my new note10+ since 3pm.yesterday to log on here and say I got it until now. Hehe
    nikkihp79, ladyc0524 and amyf27 like this.
    08-22-2019 05:59 AM
  8. bojackr1's Avatar
    You'll have to open a ticket with Samsung Promotions.
    866-888-5503

    Your request (372958) has been updated. To add additional comments, reply to this email.


    Support (Samsung)
    Aug 21, 4:24 PM EDT

    Hello,

    Thank you for being patient. We understand that you wish to participate in this Samsung promotion and we will be happy to help.

    So we may assist you, please provide the documentation requested below in your reply to this email:

    -A clear image of your purchase receipt. Your receipt must clearly show the model of Samsung device that you've purchased, the name of your retailer, the transaction date, and your purchase price. If you are participating in a preorder promotion, please be sure to provide an image of your preorder receipt showing the preorder date. We cannot accept pickup receipts that show a date outside of the purchase period. As an additional note, we cannot accept copy and pasted receipts and will only be able to successfully submit PDF, JPG, or PNG files.

    -Your device IMEI number. This is a 14- to 16-digit number that may be found by going to 'Settings' and then 'About Phone' on your new Samsung device.

    -Your current mailing address. We need this information in order to create your submission and fulfill gifts, subject to verification of eligibility. Please note: We are unable to accept PO Boxes; the address must be either a residence or business.


    Once you have provided this documentation, it will be reviewed by our team in order to determine your eligibility. You will receive email updates from us regarding your approval status and next steps.

    Please let us know if you have any questions.


    Thank you,
    Samsung Tier III Promotion Support

    This email is a service from Samsung. Delivered by Zendesk
    Update:


    There was an update to the Samsung Shop app yesterday and it's allowing you to claim your freebie's. Just claimed the promotion. Takes 4-6 weeks to claim.

    Unfortunately, I'm an impatient NY'er and cant wait 4-6 weeks to claim my headphones (especially with no headphone jack) so I headed over to BB and brought a pair of Galaxy Buds.
    08-22-2019 06:18 AM
  9. amyf27's Avatar
    Update:


    There was an update to the Samsung Shop app yesterday and it's allowing you to claim your freebie's. Just claimed the promotion. Takes 4-6 weeks to claim.

    Unfortunately, I'm an impatient NY'er and cant wait 4-6 weeks to claim my headphones (especially with no headphone jack) so I headed over to BB and brought a pair of Galaxy Buds.
    I too am impatient I could have waited for the credit to use towards the Galaxy watch but I ended up getting the Galaxy watch like 2 weeks before the phone LOL
    bojackr1 and nikkihp79 like this.
    08-22-2019 06:45 AM
  10. amyf27's Avatar
    I too am impatient I could have waited for the credit to use towards the Galaxy watch but I ended up getting the Galaxy watch like 2 weeks before the phone LOL[IMG=477x1008]https://uploads.tapatalk-cdn.com/20190822/170bca3d0f139aa939521c1f8978d06d.jpg[/url]
    I meant to add my promo is $150 samsung.com credit
    08-22-2019 06:46 AM
  11. amyf27's Avatar
    One thing I'm very excited about having the Note 10 plus now is that I have the volte feature, which I did not have on the note 9. It was available on the S10 plus and was so convenient and nice to have.
    bojackr1 and phone-a-holic like this.
    08-22-2019 06:58 AM
  12. bojackr1's Avatar
    One thing I'm very excited about having the Note 10 plus now is that I have the volte feature, which I did not have on the note 9. It was available on the S10 plus and was so convenient and nice to have.
    Wait... we have Volte on the Sprint network?
    08-22-2019 07:03 AM
  13. bojackr1's Avatar
    I too am impatient I could have waited for the credit to use towards the Galaxy watch but I ended up getting the Galaxy watch like 2 weeks before the phone LOL[IMG=477x1008]https://uploads.tapatalk-cdn.com/20190822/170bca3d0f139aa939521c1f8978d06d.jpg[/url]
    I love that watch, I just dont want to lose the Samsung Pay option that I have on my Gear S3 but now that I'm thinking about it. I really dont use it that often. Hmmm...
    08-22-2019 07:05 AM
  14. amyf27's Avatar
    Wait... we have Volte on the Sprint network?
    It wasn't an option on my Note 9 it was an option on the S10 plus and it is an option on the Note 10 plus
    bojackr1 likes this.
    08-22-2019 07:07 AM
  15. amyf27's Avatar
    I love that watch, I just dont want to lose the Samsung Pay option that I have on my Gear S3 but now that I'm thinking about it. I really dont use it that often. Hmmm...
    You mean losing the Samsung pay option as in the ability to use it without the phone nearby? Because it does have Samsung pay I just think you have to have the phone close to you
    08-22-2019 07:08 AM
  16. bojackr1's Avatar
    It wasn't an option on my Note 9 it was an option on the S10 plus and it is an option on the Note 10 plus[IMG=1079x398]https://uploads.tapatalk-cdn.com/20190822/8334e084f38494753c70892175f8adad.jpg[/url]

    You are the bomb.com for this, Thank you1
    amyf27 likes this.
    08-22-2019 07:27 AM
  17. phone-a-holic's Avatar
    You'll have to open a ticket with Samsung Promotions.
    866-888-5503

    Your request (372958) has been updated. To add additional comments, reply to this email.


    Support (Samsung)
    Aug 21, 4:24 PM EDT

    Hello,

    Thank you for being patient. We understand that you wish to participate in this Samsung promotion and we will be happy to help.

    So we may assist you, please provide the documentation requested below in your reply to this email:

    -A clear image of your purchase receipt. Your receipt must clearly show the model of Samsung device that you've purchased, the name of your retailer, the transaction date, and your purchase price. If you are participating in a preorder promotion, please be sure to provide an image of your preorder receipt showing the preorder date. We cannot accept pickup receipts that show a date outside of the purchase period. As an additional note, we cannot accept copy and pasted receipts and will only be able to successfully submit PDF, JPG, or PNG files.

    -Your device IMEI number. This is a 14- to 16-digit number that may be found by going to 'Settings' and then 'About Phone' on your new Samsung device.

    -Your current mailing address. We need this information in order to create your submission and fulfill gifts, subject to verification of eligibility. Please note: We are unable to accept PO Boxes; the address must be either a residence or business.


    Once you have provided this documentation, it will be reviewed by our team in order to determine your eligibility. You will receive email updates from us regarding your approval status and next steps.

    Please let us know if you have any questions.


    Thank you,
    Samsung Tier III Promotion Support

    This email is a service from Samsung. Delivered by Zendesk
    No need to open a ticket for me. The message appeared around 3AM and I completed the steps. Now to wait 6 to 8 weeks.
    bojackr1 likes this.
    08-22-2019 08:14 AM
  18. DARK Vader777's Avatar
    I too am impatient I could have waited for the credit to use towards the Galaxy watch but I ended up getting the Galaxy watch like 2 weeks before the phone LOL[IMG=477x1008]https://uploads.tapatalk-cdn.com/20190822/170bca3d0f139aa939521c1f8978d06d.jpg[/url]
    Check out so the watch faces.
    So easy to install another one. But I have my 4 favorites now.
    Also I use a cover and and shield to protect it.
    In the beginning, my watch took a beating, had to protect my investment.
    Attached Thumbnails Sprint Preorder Thread-5114.jpg  
    08-22-2019 07:53 PM
  19. DARK Vader777's Avatar
    I too am impatient I could have waited for the credit to use towards the Galaxy watch but I ended up getting the Galaxy watch like 2 weeks before the phone LOL[IMG=477x1008]https://uploads.tapatalk-cdn.com/20190822/170bca3d0f139aa939521c1f8978d06d.jpg[/url]
    there is a clear one on it in the picture. Didn't detract from the quality, so I always use these protectors.
    I'm 6'5" so I tend to bang into the so called Xtra😂😂
    Attached Thumbnails Sprint Preorder Thread-5113.jpg  
    nikkihp79 and amyf27 like this.
    08-22-2019 07:54 PM
  20. blkhwk160's Avatar
    Beyond pissed......
    Attached Thumbnails Sprint Preorder Thread-screenshot_20190823-013354_chrome.jpg  
    08-23-2019 12:44 AM
  21. amyf27's Avatar
    Beyond pissed......
    Cancel that and get it in store. Theres got to be some available before then that's ridiculous
    buzzy3970 and Shaunda12 like this.
    08-23-2019 04:24 AM
  22. buzzy3970's Avatar
    I would check with someone else that the ship by date is correct so you don't lose the promo. Surely Sprint couldn't have pre-ordered that many notes for them to be pushed out a month.
    08-23-2019 05:42 AM
  23. DARK Vader777's Avatar
    Beyond pissed......
    Hope you have some sort of resolve. This was the reason I've migrated all but my phone to Xfinity. It's always something with Sprint.

    Call Accounting, if anything they have given me plenty of credits for their BS. excuse my language, but there are many if liars over at Sprint.

    Finally received Volte on the note 10 plus 😅.

    I've gotten accounting to pull many of strings.
    Here is the number if you don't have it.
    1 844 382 3317
    They have always helpful.
    08-25-2019 08:47 PM
  24. blkhwk160's Avatar
    Thanks for the insight. I've contacted both Samsung and Sprint and they both give me the run around.
    08-26-2019 04:28 PM
  25. billyjoebob007's Avatar
    Hoorayyyy ,i just got my approval email code for the $150 to use !!!!
    08-26-2019 06:18 PM
227 ... 78910

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