08-23-2019 10:36 AM
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  1. mlbyanks11's Avatar
    I purchased the AT&T model 256gb Aura Glow. Heres a funny story for you since samsung likes to be sneaky. Personally, I like HD voice/video calling with WIFI calling. Unlocked models dont have that from my experience. Plus i've had bad experiences with unlocked phones. I pre-ordered through the app and when pre-ordering the AT&T model it gave me a 600 dollar trade in value for my note 9. When i went to check out I only got 300. I complained to samsung and they provided me an additional 300 dollar promo code credit so that gave me the 600. They tried to say its a glitch but I fought them anyway. Plus the email didn't say unlocked only so I fought them on that and won. Thats just how I am though. Cant send an email up to 600 off and it not say unlocked only. Bought a bunch of cases with the 200 dollar credit plus the additional 50 for reserving. Win win for me.
    08-12-2019 10:50 AM
  2. Ruben Ocasio's Avatar
    I purchased the AT&T model 256gb Aura Glow. Heres a funny story for you since samsung likes to be sneaky. Personally, I like HD voice/video calling with WIFI calling. Unlocked models dont have that from my experience. Plus i've had bad experiences with unlocked phones. I pre-ordered through the app and when pre-ordering the AT&T model it gave me a 600 dollar trade in value for my note 9. When i went to check out I only got 300. I complained to samsung and they provided me an additional 300 dollar promo code credit so that gave me the 600. They tried to say its a glitch but I fought them anyway. Plus the email didn't say unlocked only so I fought them on that and won. Thats just how I am though. Cant send an email up to 600 off and it not say unlocked only. Bought a bunch of cases with the 200 dollar credit plus the additional 50 for reserving. Win win for me.
    Nice job bro, the 600.00 is only really for unlocked, so that was very sneaky of you to call and get that 300.00 add it .
    08-12-2019 12:20 PM
  3. ROE_HUNTER's Avatar
    Just ordered my Aura Glow 256g Note10+, also shows 23rd for delivery date. Girlfriend will get my Note9. Note8 will be back up or might sell it.

    And preordered the Armadillotek Vanguard case for it as well.
    Redeived an email, my expected delivery date has been changed to 26th.
    08-12-2019 12:56 PM
  4. mlbyanks11's Avatar
    Nice job bro, the 600.00 is only really for unlocked, so that was very sneaky of you to call and get that 300.00 add it .
    It wasn't sneaky on my part. They send an email to us saying up to 600 off but never said specifically what model it was for. Granted its on their website but like I said, when I go on the shop samsung app it showed 600 dollar value for my note 9 when I went to purchase the AT&T model.I took a screenshot and at that point they had no choice but to do right. I'm not sneaky just smart and aware of not overpaying when I dont have to.
    bassplayrguy likes this.
    08-12-2019 01:09 PM
  5. bkrell's Avatar
    I ordered a Note 10+ Aura Glow 256 over the weekend off Samsung's site. Financed thru Samsung b/c Samsung or AT&T wouldn't let me buy off the Samsung site and finance thru AT&T NEXT because of my govt employee discount plan. Weird. So, then...I realized I could have been getting a discounted gov/military purchase price for the phone. But I had to wait until today to access my work email. Well, they were out of the case I'd ordered this weekend on my original order and after talking to support, there was no way to discount my current order. So, I had to cancel and pick different free accessories. But I saved like another $150 or so, I think. Even though it only said $68 discount, the total cost was definitely more like $150 or 160 less than my previous order. Maybe it was shipping and/or something else.
    08-12-2019 02:52 PM
  6. Ruben Ocasio's Avatar
    It wasn't sneaky on my part. They send an email to us saying up to 600 off but never said specifically what model it was for. Granted its on their website but like I said, when I go on the shop samsung app it showed 600 dollar value for my note 9 when I went to purchase the AT&T model.I took a screenshot and at that point they had no choice but to do right. I'm not sneaky just smart and aware of not overpaying when I dont have to.
    Oh i know what you mean , it's just how i talk , but hey doesn't matter important thing here you got the discount that was emailed to you. so all good.
    08-12-2019 03:39 PM
  7. Trodecke's Avatar
    Yep. All the existing phones are paid for so there’s nothing keeping me on that line. Just make sure you keep things straight. There are lots of stories where folks have tried this but weren’t certain what lines were what and wound up turning off a line for a phone that still had payments left on it.
    08-12-2019 08:30 PM
  8. nonie's Avatar
    Just wondering can we still claim the Samsung offer if we order through att?
    I was wondering that too.
    If ordered thru att, will it ship to me or att?
    08-12-2019 09:10 PM
  9. me just saying's Avatar
    I was wondering that too.
    If ordered thru att, will it ship to me or att?
    will ship to you if you order it online. if you ordered it through a store, then that could be another story. check with them.
    nonie likes this.
    08-13-2019 03:34 AM
  10. nonie's Avatar
    will ship to you if you order it online. if you ordered it through a store, then that could be another story. check with them.
    Thanks.
    08-13-2019 07:35 AM
  11. nonie's Avatar
    i am At&t , but i did my preorder through Samsung.com . i didnt trade anything, but i did take advantage of the $150 for accessories. wish i would have waited on my email for the extra $50, but i still got some decent accessories with the 150. I got the black 10 plus 256
    I am att user, getting ready to order from Samsung, att wouldn't give me 150.00, unles I added a line.
    Do I have to add a line when ordering on Samsung, to get it? And can I buy paying full price on line?
    I've never ordered phone on line, usually go to store, buy and they set it up.
    What do I do to set it up to activate it?
    Or can/ should I go to store for them to do?
    Which is best?
    08-13-2019 02:06 PM
  12. Ruben Ocasio's Avatar
    Here it is One of my Note 10 Plus cases came in today and my Dome Glass screen protector, the UAG Monarch will be here tomorrow , Now waiting on the Note 10 Plus .AT&T Preorder Thread-20190813_143504.jpg
    08-13-2019 03:40 PM
  13. mustang7757's Avatar
    Sweet
    Here it is One of my Note 10 Plus cases came in today and my Dome Glass screen protector, the UAG Monarch will be here tomorrow , Now waiting on the Note 10 Plus .Click image for larger version. 

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    Ruben Ocasio likes this.
    08-13-2019 03:41 PM
  14. me just saying's Avatar
    I am att user, getting ready to order from Samsung, att wouldn't give me 150.00, unles I added a line.
    Do I have to add a line when ordering on Samsung, to get it? And can I buy paying full price on line?
    I've never ordered phone on line, usually go to store, buy and they set it up.
    What do I do to set it up to activate it?
    Or can/ should I go to store for them to do?
    Which is best?
    That 150 bucks from at$t for a second line is a different deal. You will still get samsungs 150 bucks store credit. Once you get your phone, unless things changed, you just log into the samsung store app, it will check your phone and then give you the store credit. As far as paying full price online, yep. I almost did when I preordered through at$t. was in a hurry and did not pay attention to what I was clicking on until the last moment :-) That is what happens when ordering at work where phones are not allowed :-) If you order online, it will be shipped to you. Check the confirmation email, it will tell you where the phone will be shipped. Instructions will be shipped with it and is simple to follow. You do not need to go to a store, stand in line and wait for them to do it for you. I ordered my last four notes online through at$t and set them up myself with absolutely no problem.
    08-13-2019 04:29 PM
  15. nonie's Avatar
    That 150 bucks from at$t for a second line is a different deal. You will still get samsungs 150 bucks store credit. Once you get your phone, unless things changed, you just log into the samsung store app, it will check your phone and then give you the store credit. As far as paying full price online, yep. I almost did when I preordered through at$t. was in a hurry and did not pay attention to what I was clicking on until the last moment :-) That is what happens when ordering at work where phones are not allowed :-) If you order online, it will be shipped to you. Check the confirmation email, it will tell you where the phone will be shipped. Instructions will be shipped with it and is simple to follow. You do not need to go to a store, stand in line and wait for them to do it for you. I ordered my last four notes online through at$t and set them up myself with absolutely no problem.
    So when I'm ordering from att, the $150.00 will not show in my cart, I finally got it changed to full price. 😉.
    So I have to wait till I actually get the phone, to see if I get the 150.00 credit?
    By going on samsung app?
    Just clarifying, to make sure this old gal understands.

    Did you order on att?
    08-13-2019 05:04 PM
  16. me just saying's Avatar
    So when I'm ordering from att, the $150.00 will not show in my cart, I finally got it changed to full price. .
    So I have to wait till I actually get the phone, to see if I get the 150.00 credit?
    By going on samsung app?
    Just clarifying, to make sure this old gal understands.

    Did you order on att?
    Yes I did order from at$t. The credit did not appear at all for me but I am going to assume it will work as it has for my last couple of orders though in the past it was a choice of different devices instead of a store credit. Yes, it does leave you wondering as to whether or not you will get the store credit. In the past you had to sign on to the samsung app and as I said in a previous reply, it will verify your phone and give you the credit.

    IMO, at$t should do a better job in giving all the information needed when purchasing phones when there are third party discounts and rebates involved.
    08-13-2019 05:15 PM
  17. me just saying's Avatar
    So when I'm ordering from att, the $150.00 will not show in my cart, I finally got it changed to full price. 😉.
    So I have to wait till I actually get the phone, to see if I get the 150.00 credit?
    By going on samsung app?
    Just clarifying, to make sure this old gal understands.

    Did you order on att?
    Yes I did order from at$t. The credit did not appear at all for me but I am going to assume it will work as it has for my last couple of orders though in the past it was a choice of different devices instead of a store credit. Yes, it does leave you wondering as to whether or not you will get the store credit. In the past you had to sign on to the samsung app and as I said in a previous reply, it will verify your phone and give you the credit.

    IMO, at$t should do a better job in giving all the information needed when purchasing phones when there are third party discounts and rebates involved.
    08-13-2019 05:15 PM
  18. nonie's Avatar
    Yes I did order from at$t. The credit did not appear at all for me but I am going to assume it will work as it has for my last couple of orders though in the past it was a choice of different devices instead of a store credit. Yes, it does leave you wondering as to whether or not you will get the store credit. In the past you had to sign on to the samsung app and as I said in a previous reply, it will verify your phone and give you the credit.

    IMO, at$t should do a better job in giving all the information needed when purchasing phones when there are third party discounts and rebates involved.
    Thanks so much.
    I agree they don't make it easy to deal with them.

    I did place my order, keeping my fingers crossed.

    Hope they have stock in all accessories when I get phone and ready to use promo money, lol.
    08-13-2019 05:40 PM
  19. nonie's Avatar
    Yes I did order from at$t. The credit did not appear at all for me but I am going to assume it will work as it has for my last couple of orders though in the past it was a choice of different devices instead of a store credit. Yes, it does leave you wondering as to whether or not you will get the store credit. In the past you had to sign on to the samsung app and as I said in a previous reply, it will verify your phone and give you the credit.

    IMO, at$t should do a better job in giving all the information needed when purchasing phones when there are third party discounts and rebates involved.
    When I get notice that phone has shipped, will it show how they shipped , Ups, Fedex? And will I have to sign for it?
    08-14-2019 07:31 AM
  20. YaniCruz's Avatar
    That 150 bucks from at$t for a second line is a different deal. You will still get samsungs 150 bucks store credit. Once you get your phone, unless things changed, you just log into the samsung store app, it will check your phone and then give you the store credit. As far as paying full price online, yep. I almost did when I preordered through at$t. was in a hurry and did not pay attention to what I was clicking on until the last moment :-) That is what happens when ordering at work where phones are not allowed :-) If you order online, it will be shipped to you. Check the confirmation email, it will tell you where the phone will be shipped. Instructions will be shipped with it and is simple to follow. You do not need to go to a store, stand in line and wait for them to do it for you. I ordered my last four notes online through at$t and set them up myself with absolutely no problem.
    Soo I had to add a second line in order to get the $150 Visa card?? -.-
    08-14-2019 09:34 AM
  21. me just saying's Avatar
    When I get notice that phone has shipped, will it show how they shipped , Ups, Fedex? And will I have to sign for it?
    you should get notice when it ships and you will know how it is being shipped. if the email does not specifically tell you (thought it should) just click on or enter the tracking number in google search and you can find out that way. for me, it has always been fedex. as far as signing for it, it usually depends. It has been both ways over the years for my phone deliveries.
    08-14-2019 10:28 AM
  22. nonie's Avatar
    you should get notice when it ships and you will know how it is being shipped. if the email does not specifically tell you (thought it should) just click on or enter the tracking number in google search and you can find out that way. for me, it has always been fedex. as far as signing for it, it usually depends. It has been both ways over the years for my phone deliveries.
    Thanks
    08-14-2019 01:45 PM
  23. YaniCruz's Avatar
    My ATT status order says preparing to ship,
    Estimated shipping date: August 22

    Some movement...
    Nostromo79 and mlbyanks11 like this.
    08-15-2019 11:45 AM
  24. nonie's Avatar
    My ATT status order says preparing to ship,
    Estimated shipping date: August 22

    Some movement...
    Mine shows delivery date 8/22.

    Would love that, if it happens. Lol
    08-15-2019 01:00 PM
  25. justin1578's Avatar
    AT&T Preorder Thread-img_0129.jpg


    I am so excited for to get this phone. I was near a Best Buy and had to go check it out. I almost went with a black 10 to save money and had no idea the 10 was more narrow.

    Glad I got the 10+ and love the aura glow.

    I think the promos are the best ever as you get to pick what you want. Def using my $50 reservation credit for the 45 watt charger and the rest for an Active Watch.
    08-16-2019 12:21 AM
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