1. Samsmome's Avatar
    Does anyone know? I ordered the aura glow and am getting $200.00 ecredit. If I cancel that order to order a different color, will I still get the $200.00?
    Please anyone with info!
    08-13-2019 07:43 AM
  2. hou33guy's Avatar
    Yes
    08-13-2019 08:32 AM
  3. hou33guy's Avatar
    150 up front and 50 prmo code email to u
    08-13-2019 08:33 AM
  4. SpookDroid's Avatar
    Ask first (samsung.com chat). The extra 50 bucks was, to the best of my knowledge, for reserved pre-orders. If you cancel your original order and order another one now, you might lose on those extra 50 dollars.
    Nostromo79 likes this.
    08-13-2019 08:40 AM
  5. bhatech's Avatar
    I placed two orders initially, one for 10+ and another for 10 and both got the additional $50 instead of $150 and $100 respectively.

    In my shop Samsung app, I can still place a new order today with the same $200 credit. So at least it works for me on the shop Samsung app logged in with the same email that was used to reserve the Note 10.
    SpookDroid likes this.
    08-13-2019 08:47 AM
  6. SpookDroid's Avatar
    Ah, so the reserved bonus is linked to the e-mail address! Got it! Thanks for that!
    Nostromo79 likes this.
    08-13-2019 09:04 AM
  7. Samsmome's Avatar
    I placed two orders initially, one for 10+ and another for 10 and both got the additional $50 instead of $150 and $100 respectively.

    In my shop Samsung app, I can still place a new order today with the same $200 credit. So at least it works for me on the shop Samsung app logged in with the same email that was used to reserve the Note 10.
    It seems I can put a second order in through the app with my email. I just haven't completely sent it through. I already have 2 phones pending on my cc, 1 for me and the other for my son on his email. I just don't want 3 phones pending.
    08-13-2019 02:11 PM
  8. Samsmome's Avatar
    Ask first (samsung.com chat). The extra 50 bucks was, to the best of my knowledge, for reserved pre-orders. If you cancel your original order and order another one now, you might lose on those extra 50 dollars.
    At 1 point I was on the phone with Samsung, I did ask about still getting the ecredit if I cancel and reorder. He said yes. My fear is that I won't get the extra $50.00 for pre-registration. To many horror stories about people having phones in excellent condition and not getting the rebate they were promised.
    08-13-2019 02:24 PM
  9. srgonu's Avatar
    In 200 credit, if we order only a case or something, is the balance deposited to your account at a later time?
    08-13-2019 02:36 PM
  10. SpookDroid's Avatar
    In 200 credit, if we order only a case or something, is the balance deposited to your account at a later time?
    Someone told me that the wording is tricky, but the 150 credit, if unused right away, will be sent out as a digital voucher for later use. HOWEVER, the credit is a one-time-use only, so if not used entirely, the balance is not kept for later use.

    This from Samsung's promotion terms.
    Each Samsung Digital Coupon Code (Samsung Credit) is a one-time use certificate; full value
    must be used at the time of purchase; using the Samsung Digital Coupon Code (Samsung Credit)
    as payment for an order with a value of less than Gift value will result in the forfeiture of any
    amount in excess of the value of the order. Samsung Digital Coupon Code (Samsung Credit)
    may only be used to pay for the products being purchased, and may not be used to pay
    for sales tax or shipping charges.
    https://promos.samsung.com/terms/
    08-13-2019 03:30 PM
  11. srgonu's Avatar
    Someone told me that the wording is tricky, but the 150 credit, if unused right away, will be sent out as a digital voucher for later use. HOWEVER, the credit is a one-time-use only, so if not used entirely, the balance is not kept for later use.

    This from Samsung's promotion terms.

    https://promos.samsung.com/terms/
    Thanks. I also confirmed with Samsung rep. that any unused amount is lost. If not using all $200, I think its better to get the voucher.
    Nostromo79 likes this.
    08-13-2019 07:09 PM
  12. bhatech's Avatar
    Thanks. I also confirmed with Samsung rep. that any unused amount is lost. If not using all $200, I think its better to get the voucher.
    Even after getting the voucher it'll be again one time use. Use everything or lose the remaining. See my order, it says one time use and also based on previous Samsung.com gift coupons it'll be use it or lose it.

    08-13-2019 07:56 PM
  13. Dleex84's Avatar
    It says 256gb aura glow unlocked is out of stock but I can add to cart...is anyone having problems?
    08-13-2019 09:17 PM
  14. Sophos's Avatar
    This happened to me a couple of days ago. I was about to settle for the black one and then the Glow came back in stock with a slightly later shipping date. So YMMV ¯\_(ツ)_/¯
    Dleex84 likes this.
    08-13-2019 09:50 PM
  15. Dleex84's Avatar
    Thanks for that. I couldnt wait so I just ordered the blue one.
    08-13-2019 10:46 PM

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