1. jackal24's Avatar
    My Gmail is not syncing my mail unless I open the app and refresh it. Any ideas? Worked fine on my s10+.
    08-22-2019 12:19 PM
  2. strikeIII's Avatar
    My Gmail is not syncing my mail unless I open the app and refresh it. Any ideas? Worked fine on my s10+.
    I'm having the same issues. I made sure there were no battery optimization settings set on the gmail app and I made sure all the system gmail notifications were set to Sound and Pop Up but I still don't get notifications for new emails and they populate into the app after I open it or sometimes there will be bunch already there but I never new they came in. I think I remember a thread like this in the S10 group but I never paid attention to it if there was a fix since I wasn't having the issue.
    08-22-2019 12:26 PM
  3. o4liberty's Avatar
    See if it's set to push not 15 or 30 minuit to check for mail.
    08-22-2019 12:27 PM
  4. strikeIII's Avatar
    See if it's set to push not 15 or 30 minuit to check for mail.
    That option doesn't exist for the Gmail app.
    08-22-2019 12:49 PM
  5. jackal24's Avatar
    That was the first thing I looked for, but I don't see that as an option anywhere (using the Gmail app, BTW). I do have "sync Gmail" turned on.
    See if it's set to push not 15 or 30 minuit to check for mail.
    08-22-2019 12:50 PM
  6. strikeIII's Avatar
    Actually, after making sure all the notifications were setup properly to Sound and Pop-Up I did a force close of the gmail app and restarted of my phone and now everything seems to be working now. I'm getting notifications for all new emails that come in.
    08-22-2019 01:22 PM
  7. Misterb's Avatar
    I've been having the same problem. Periodically a dump of emails will come in
    08-22-2019 03:03 PM
  8. jackal24's Avatar
    Did the force close of gmail and complete reboot mentioned above and so far it seems to be working.
    08-22-2019 04:07 PM
  9. Misterb's Avatar
    I just checked, and there's an update for the Gmail app. It's downloading now. I would think this should address the issue, but we'll have to see
    08-22-2019 05:12 PM
  10. Misterb's Avatar
    I installed the latest update to the Gmail app. Double checked my settings. Rebooted. I'm still having issues with new emails not showing up right away. I have to manually refresh or sometimes they'll just randomly come in all at once in batches, but some of them were sent by the sender almost an hour ago.

    I really need this to be fixed!
    08-23-2019 10:51 AM
  11. mustang7757's Avatar
    I installed the latest update to the Gmail app. Double checked my settings. Rebooted. I'm still having issues with new emails not showing up right away. I have to manually refresh or sometimes they'll just randomly come in all at once in batches, but some of them were sent by the sender almost an hour ago.

    I really need this to be fixed!
    You tried the steps here and still same ?
    08-23-2019 10:54 AM
  12. strikeIII's Avatar
    It also helps to not close out the app. Meaning don't swipe it away from the task tray. Leave it open in the background.
    08-23-2019 11:12 AM
  13. strikeIII's Avatar
    Just when I think I got it working the issue returns. Not sure what's going on.
    08-23-2019 02:04 PM
  14. strikeIII's Avatar
    Ok I think I found it. Go to settings, search for Optimize Battery Usage. In the list change it to All and search for Gmail and turn it Off. I thought I did this the other day but I guess not. Seems to have fixed it.
    Misterb likes this.
    08-23-2019 02:08 PM
  15. Misterb's Avatar
    You tried the steps here and still same ?
    Yes, but I just turned off optimize battery for f Gmail and it appears that fixed it
    mustang7757 likes this.
    08-23-2019 04:28 PM
  16. mustang7757's Avatar
    Yes, but I just turned off optimize battery for f Gmail and it appears that fixed it
    That's great, I believe that was one of them that was covered in here
    08-23-2019 04:56 PM

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