1. Hermes Hidayat's Avatar
    So i noticed my Note 10+ has very weak signal in basement. Compared to my P30 Pro using the same SIM card. My Note 10+ signal is around 1 bar. And on my P30 Pro it would be almost full bar. Had the same issue on my S10+. Is this a Samsung Antenna issue or am i missing something?
    08-22-2019 08:57 PM
  2. ZuperioKing's Avatar
    What carrier to you have?
    08-22-2019 09:11 PM
  3. Hermes Hidayat's Avatar
    What carrier to you have?
    hi,im on the Exynos Unlocked version and im using Telkomsel,Indonesia.
    08-22-2019 09:35 PM
  4. mustang7757's Avatar
    hi,im on the Exynos Unlocked version and im using Telkomsel,Indonesia.
    Yeah I remember you saying that on the S10+ , possible the Exynos has a weak anttena
    08-22-2019 09:47 PM
  5. Hermes Hidayat's Avatar
    Yeah I remember you saying that on the S10+ , possible the Exynos has a walk anttena
    no bro,my antenna doesnt walk hahaha.but yes this really stinks...for a $1200 phone it should have better reception...
    mustang7757 likes this.
    08-22-2019 09:50 PM
  6. mustang7757's Avatar
    Hahaha..meant weak
    no bro,my antenna doesnt walk hahaha.but yes this really stinks...for a $1200 phone it should have better reception...
    08-22-2019 09:54 PM
  7. Almeuit's Avatar
    Are you checking the -dBm signal or just going by bars? Going by bars is bad since each phone calculates differently.
    08-22-2019 11:24 PM
  8. RandyJoshua's Avatar
    Is there a way to check your dB on a Samsung/android device? Like *#numbercombination#?
    08-22-2019 11:44 PM
  9. mustang7757's Avatar
    Is there a way to check your dB on a Samsung/android device? Like *#numbercombination#?
    Go phone settings >about phone >sim card status its built in .
    08-22-2019 11:55 PM
  10. RandyJoshua's Avatar
    Go phone settings >about phone >sim card status its built in .
    Thanks I will try that this afternoon when I receive the note. I will compare with my iPhone if I see any difference
    mustang7757 likes this.
    08-22-2019 11:58 PM
  11. mustang7757's Avatar
    Thanks I will try that this afternoon when o receive the note. I will compare with my iPhone if I see any difference
    Welcome! Won't be as detailed as a app you could download but its there.
    08-22-2019 11:59 PM
  12. Hermes Hidayat's Avatar
    Are you checking the -dBm signal or just going by bars? Going by bars is bad since each phone calculates differently.
    erm.usually with my P30 Pro i can watch youtube without buffering but with the Note 10+ i cant even open my banking app...
    08-23-2019 12:14 AM
  13. Almeuit's Avatar
    erm.usually with my P30 Pro i can watch youtube without buffering but with the Note 10+ i cant even open my banking app...
    I would still get a signal app regardless. Bars = bad judgement of anything. A signal app not only tells the signal strength but also the band you are on. It is possible the Note is choosing a weaker band.
    08-23-2019 12:17 AM
  14. Hermes Hidayat's Avatar
    I would still get a signal app regardless. Bars = bad judgement of anything. A signal app not only tells the signal strength but also the band you are on. It is possible the Note is choosing a weaker band.
    Owh... Im not the technical kind of person but i will give it a check.
    08-23-2019 12:19 AM
  15. Almeuit's Avatar
    Owh... Im not the technical kind of person but i will give it a check.
    Signal Check Pro is the main thing I installed on every Android phone.
    08-23-2019 12:35 AM
  16. Hermes Hidayat's Avatar
    Signal Check Pro is the main thing I installed on every Android phone.
    Okay i just bought it. And what do i look at?
    Attached Thumbnails Very Weak Signal-screenshot_20190823-125115_signalcheck-pro.jpg  
    08-23-2019 12:51 AM
  17. Almeuit's Avatar
    Okay i just bought it. And what do i look at?
    LTE band 3 is what you are on with a -82 dBm (great) signal.
    08-23-2019 12:52 AM
  18. Hermes Hidayat's Avatar
    LTE band 3 is what you are on with a -82 dBm (great) signal.
    Okay. Will the band change? And what does - 82 mean? Haha.
    08-23-2019 12:54 AM
  19. Almeuit's Avatar
    Okay. Will the band change? And what does - 82 mean? Haha.
    The lower you are (-70, 60 ,etc.) the better. You won't really get much better than 75 usually -- really rare. So having -82 means great signal. Something like -128 would be almost no signal if no signal.

    Bands change. Such as in the states when I am on Verizon if I go into a building chances are I drop to band 13 since it is a lower frequency and can penetrate better. Just depends on the scenario.
    08-23-2019 12:55 AM
  20. Hermes Hidayat's Avatar
    The lower you are (-70, 60 ,etc.) the better. You won't really get much better than 75 usually -- really rare. So having -82 means great signal. Something like -128 would be almost no signal if no signal.

    Bands change. Such as in the states when I am on Verizon if I go into a building chances are I drop to band 13 since it is a lower frequency and can penetrate better. Just depends on the scenario.
    Owh okay i get it. The lower the - the better it is. I will have to go to the basement to see which band it uses and how much dBm i get. Will update soon.
    08-23-2019 12:57 AM
  21. Hermes Hidayat's Avatar
    The lower you are (-70, 60 ,etc.) the better. You won't really get much better than 75 usually -- really rare. So having -82 means great signal. Something like -128 would be almost no signal if no signal.

    Bands change. Such as in the states when I am on Verizon if I go into a building chances are I drop to band 13 since it is a lower frequency and can penetrate better. Just depends on the scenario.
    So im in my office. And signal is weaker...
    Attached Thumbnails Very Weak Signal-screenshot_20190823-201848_signalcheck-pro.jpg  
    08-23-2019 08:20 AM
  22. felloffthetruck's Avatar
    How's the signal reception on the US models?
    08-23-2019 08:47 AM
  23. Hermes Hidayat's Avatar
    In the basementVery Weak Signal-screenshot_20190823-204929_signalcheck-20pro.jpeg
    08-23-2019 08:50 AM
  24. tatootie67's Avatar
    I have a dead spot here at work in NH, typically with my note 8 I couldn't get data. With the note I am actually getting it. It's not great but it's actually working.
    08-23-2019 09:08 AM
  25. worldsoutro's Avatar
    you guys made me paranoid that I ordered a TMobile version as well.

    The kicker is I am vacationing in eastern Europe obsessive viewing this threads. my unlocked note10+ is sitting in my basement
    08-23-2019 10:34 AM

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