1. Appaloon's Avatar
    Live Messages has been updated in a few ways. I only see the option to save the message as either an MP4 or Gif. I always use Gif, but there are no longer any quality options for this format. I sent a couple last night and noticed that they looked really bad after being sent. I'm using the Samsung native sms app. It turns out the files are several MB in size now where they used to only be a few KB. So the file is heavliy compressed because of the limits of SMS before sending and looks completely awful.
    Has anyone else noticed this? Am I overlooking a setting that affects the output size?
    If this is indeed an issue and not just user error what is the best way to report this to Samsung?
    Other than this I'm loving the Note 10+ BTW
    08-24-2019 06:35 AM
  2. Rukbat's Avatar
    .mp4 is a container type, not a file type. .gif files are uncompressed. If you use a picture editing app, open the .gif file and save it as a .jpg, it might become small enough to send without having it get compressed. (If the editing app allows quality setting for .jpg files, keep reducing the quality until the file is small enough. (Paint.net will do a pretty good job reducing a file quite a bit before it starts to look as if it's missing something, but it's a Windows program, so you'd have to copy the .gif file to a PC or laptop, then copy the .jpg file to the phone.)
    08-24-2019 02:25 PM
  3. Appaloon's Avatar
    .mp4 is a container type, not a file type. .gif files are uncompressed. If you use a picture editing app, open the .gif file and save it as a .jpg, it might become small enough to send without having it get compressed. (If the editing app allows quality setting for .jpg files, keep reducing the quality until the file is small enough. (Paint.net will do a pretty good job reducing a file quite a bit before it starts to look as if it's missing something, but it's a Windows program, so you'd have to copy the .gif file to a PC or laptop, then copy the .jpg file to the phone.)
    Thanks for the response but that's way more effort than I'm willing to put forth. On previous Samsung phones this was not an issue so was just wondering if I might have missed a setting somewhere.
    TJohnsonmp01 likes this.
    08-24-2019 02:30 PM
  4. TJohnsonmp01's Avatar
    Thanks for the response but that's way more effort than I'm willing to put forth. On previous Samsung phones this was not an issue so was just wondering if I might have missed a setting somewhere.
    I tried it the other nite as well and it was awful. Neither recipient could read it. Pretty disappointing
    08-24-2019 06:30 PM
  5. Anotherusr's Avatar
    Live Messages has been updated in a few ways. I only see the option to save the message as either an MP4 or Gif. I always use Gif, but there are no longer any quality options for this format. I sent a couple last night and noticed that they looked really bad after being sent. I'm using the Samsung native sms app. It turns out the files are several MB in size now where they used to only be a few KB. So the file is heavliy compressed because of the limits of SMS before sending and looks completely awful.
    Has anyone else noticed this? Am I overlooking a setting that affects the output size?
    If this is indeed an issue and not just user error what is the best way to report this to Samsung?
    Other than this I'm loving the Note 10+ BTW


    If you have Verizon use Verizon messages + they come out perfect on that. I suppose your alternative would be to send them through what's app. I use that to send large videos.
    08-25-2019 01:01 PM

Similar Threads

  1. How do I remove the underline feature when sending a text message?
    By Chitown28 in forum Samsung Galaxy Note 10 & Note 10+ (2019)
    Replies: 11
    Last Post: 08-24-2019, 07:11 AM
  2. Where is my spam folder because im not getting my messages
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 08-23-2019, 09:37 AM
  3. my phone HTC m9 shows message remote service has stopped
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 08-23-2019, 01:59 AM
  4. Send messages as group conversations by default
    By blazers88 in forum Samsung Galaxy S10 & S10+
    Replies: 1
    Last Post: 08-22-2019, 06:09 PM
  5. Delete "Shared Content" in Samsung messaging app
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 08-22-2019, 02:44 PM
LINK TO POST COPIED TO CLIPBOARD