09-12-2019 08:16 AM
62 123
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  1. Lepa79's Avatar
    Well crap, the rectangle piece under the screen that makes the finger print reader is very very visible in direct sun. I was typing outside in the sun today and was clearly able to see it through my Gboard keyboard (white color).

    I then started placing other light color objects and it is so easily noticable. Even on the AOD I can see it too if you look closely in direct sun light.

    Please see pictures below and someone confirm if they see the same issue on their devices. You can only see this in direct sun light. Any shade and you won't see it.
    IMPORTANT-I can see fingerprint reader hardware when phone in direct sun light!!!-screenshot_20190824-173934_photos.jpegIMPORTANT-I can see fingerprint reader hardware when phone in direct sun light!!!-screenshot_20190824-174005_photos.jpeg
    whaddupdoe likes this.
    08-24-2019 05:41 PM
  2. mjs2011's Avatar
    Yep. S10+ has the same thing. Just try to ignore it.
    08-24-2019 05:57 PM
  3. cwbcpa's Avatar
    I just tried while I still had some sun outside and don't see it. I don't doubt that it's there and you do see it. I guess I don't really consider this an "issue" if I only see it when I'm in direct sunlight, with a white background and really looking for it. It's interesting that it can be seen though. Pretty cool.
    j_hansen likes this.
    08-24-2019 06:01 PM
  4. whaddupdoe's Avatar
    Yes I saw it too. Was walking from Chick-fil-A and noticed it. Definitely can see it good in daylight but I haven't noticed in any other lighting.
    linkiik121 likes this.
    08-24-2019 06:20 PM
  5. Almeuit's Avatar
    Just curious... Why is it important?
    08-24-2019 06:37 PM
  6. Maknora's Avatar
    It's been that way since s10. My s10 has that too but in regular usage! It won't show
    brianjsw likes this.
    08-24-2019 07:54 PM
  7. Lepa79's Avatar
    Just curious... Why is it important?
    I thought maybe I have a defective unit? It is very obvious during sun light, especially typing on a white colored keyboard. Feel half *** designed by Samsung to be honest if that's how they want it to look.
    08-24-2019 07:54 PM
  8. Almeuit's Avatar
    I thought maybe I have a defective unit? It is very obvious during sun light, especially typing on a white colored keyboard. Feel half *** designed by Samsung to be honest if that's how they want it to look.
    Probably not how they want it to look but really nothing they could do about it yet I'm sure.
    brianjsw and kj11 like this.
    08-24-2019 07:55 PM
  9. Lepa79's Avatar
    Yep. S10+ has the same thing. Just try to ignore it.
    It's been that way since s10. My s10 has that too but in regular usage! It won't show
    Thanks for confirming guys. Glad I didn't have a busted unit. Bad design on Samsung's End. But it is what it is. Doesn't show away from direct sun light.
    08-24-2019 07:56 PM
  10. me just saying's Avatar
    I thought maybe I have a defective unit? It is very obvious during sun light, especially typing on a white colored keyboard. Feel half *** designed by Samsung to be honest if that's how they want it to look.
    I don't think there was any choice. the sensor needed the partial transparency in order to work properly.
    08-24-2019 08:00 PM
  11. felloffthetruck's Avatar
    I'll be out in the sun tomorrow looking.
    08-24-2019 08:07 PM
  12. Vizi's Avatar
    I just saw this tonight while the phone happened to be under a Black light.
    08-24-2019 08:12 PM
  13. brianjsw's Avatar
    Yeah, had it on my S10+ too. It's normal don't stress about it, usually can only see in direct sunlight.
    Nostromo79 likes this.
    08-24-2019 08:31 PM
  14. Maknora's Avatar
    Not really Samsung fault. Just the limit of human technology right now.

    As an engineer, it's hard to make things like that.
    Almeuit and arunma like this.
    08-24-2019 10:15 PM
  15. buzzy3970's Avatar
    At least you can tell it's a real hardware and not just a software feature to the phone... Further explains why most glass screen protectors don't play well with the fps.
    08-24-2019 10:25 PM
  16. Almeuit's Avatar
    Not really Samsung fault. Just the limit of human technology right now.

    As an engineer, it's hard to make things like that.
    Agreed.
    08-24-2019 10:44 PM
  17. Hermes Hidayat's Avatar
    Well crap, the rectangle piece under the screen that makes the finger print reader is very very visible in direct sun. I was typing outside in the sun today and was clearly able to see it through my Gboard keyboard (white color).

    I then started placing other light color objects and it is so easily noticable. Even on the AOD I can see it too if you look closely in direct sun light.

    Please see pictures below and someone confirm if they see the same issue on their devices. You can only see this in direct sun light. Any shade and you won't see it.
    Click image for larger version. 

Name:	Screenshot_20190824-173934_Photos.jpeg 
Views:	39 
Size:	27.4 KB 
ID:	308018Click image for larger version. 

Name:	Screenshot_20190824-174005_Photos.jpeg 
Views:	38 
Size:	23.2 KB 
ID:	308019
    This i understand. But shining the screen with a UV light exposes a big box under the screen. Made a thread on the AC S10 series forum before.
    da7thsign likes this.
    08-24-2019 10:58 PM
  18. arunma's Avatar
    Dang, never noticed that before. I'm sure that thanks to you guys, I won't be able to un-see this now.
    felloffthetruck likes this.
    08-25-2019 12:03 AM
  19. Lepa79's Avatar
    Dang, never noticed that before. I'm sure that thanks to you guys, I won't be able to un-see this now.
    LMAO. I discovered it, so will never be able to un-see that. Thank God only visible in direct sun. It will drive me crazy otherwise.
    08-25-2019 06:13 AM
  20. Dush Ku's Avatar
    That's what what that is..
    Glad to know it wasnt my display with damage
    08-25-2019 09:31 AM
  21. Jewels81's Avatar
    I noticed it for the first time today at work outside. I was like what the heck and then I remembered this topic and was good, I'm not the only one. Lol.
    09-11-2019 05:11 PM
  22. bassplayrguy's Avatar
    Thanks for confirming guys. Glad I didn't have a busted unit. Bad design on Samsung's End. But it is what it is. Doesn't show away from direct sun light.
    Bad design??? How so??
    09-11-2019 05:16 PM
  23. toenail_flicker's Avatar
    well, not really surprising, and yet... not sure I like the idea. it's been raining here. today's the first sunny day and I'm on puppy duty.
    09-11-2019 05:17 PM
  24. john_ath's Avatar
    I have exactly the same issue. It is just the in-display fingerprint sensor! You do not have to worry for defect unit at all!
    By the way guys...note 10+ is an amazing phone!
    toenail_flicker and EMGSM like this.
    09-11-2019 05:28 PM
  25. EMGSM's Avatar
    I have exactly the same issue. It is just the in-display fingerprint sensor! You do not have to worry for defect unit at all!
    By the way guys...note 10+ is an amazing phone!
    I agree Don't worry about the FPS showing. The S10+ was the same way. I also agree the 10+ is an amazing phone.
    toenail_flicker likes this.
    09-11-2019 05:33 PM
62 123

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