09-09-2019 10:42 PM
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  1. NIZMOZ44's Avatar
    Mines been great on this phone compared to the s10 plus I had. Anytime I scan a finger I'm always changing its position each time I put it down when its scanning and that always helps.
    08-25-2019 07:43 AM
  2. durandetto's Avatar
    Just tried to redo my fingerprint using the same one twice and still doesn't work as it's advertised. Any other thoughts.
    Return it for another phone. Like I said, with my S10 I tried all the tricks and nothing worked. I thought it was just my fingers, but now that it works so well on my note I assume it was just defective sensor.
    08-25-2019 08:24 AM
  3. Leafs1201's Avatar
    Whether it's been on my Note 8, S 10+ or not my Note 10+ I've always seemed to get good results with the fps, not sure if it's because I'll always unlock the phone with the same thumb so will scan the same thumb like 3-4 times and then always get decent results.
    08-25-2019 12:20 PM
  4. stronggeek's Avatar
    I turned LIFT TO WAKE on and have the face scanner as an unlocking option as well. When I pick up my phone, the face scanner unlocks it before I get time to place my finger in the correct FPS location.
    ^This

    But coming from the oneplus 7 pro I found that had to leave my thumb on the sensor a little bit longer. The oneplus was almost instantaneous.
    08-25-2019 06:02 PM
  5. SNOOP97DAWG's Avatar
    You can always increase touch sensitivity on display settings. Which you would need to do if you were adding any aftermarket screen protector.
    08-25-2019 10:31 PM
  6. Sdn2995's Avatar
    OP.. I think you have a defective fps sensor. Mine works instantaneously. With an after market screen protector on (zagg). I only had it tell me once to leave my finger on the sensor longer. This was after removing the whitestone dome glass screen protector I screwed up putting on.
    08-25-2019 10:53 PM
  7. mango1228's Avatar
    Give samsung a chance. The official launch is 30 Aug. So many got the phone a week early. When the s10 came out after a few updates it was spot on. I mean please all this moaning and complaining have patience.. You wanted the phone early... Samsung was very good with updates for the s10.
    08-25-2019 10:59 PM
  8. fredwardnelson's Avatar
    Agreed, it's not as fast as my one plus 3 or note 9. Getting used to it.
    08-25-2019 11:16 PM
  9. Jewels81's Avatar
    Give samsung a chance. The official launch is 30 Aug. So many got the phone a week early. When the s10 came out after a few updates it was spot on. I mean please all this moaning and complaining have patience.. You wanted the phone early... Samsung was very good with updates for the s10.
    I agree but release date was August 23rd.
    08-26-2019 12:56 AM
  10. Lawrie Sherratt's Avatar
    Mine working fine.
    08-26-2019 06:32 AM
  11. ctk4949's Avatar
    There are a bunch of YouTube videos showing tips on how to get it to work 99% of the time. Like registering your finger twice. Holding the phone the way you would normally do and then registering the finger.
    08-26-2019 10:15 AM
  12. mustang7757's Avatar
    Me personally find it quicker then s10+ , but agree that there should be some haptic feedback.
    08-26-2019 10:19 AM
  13. mustang7757's Avatar
    ^This

    But coming from the oneplus 7 pro I found that had to leave my thumb on the sensor a little bit longer. The oneplus was almost instantaneous.
    Same on my 1+7 pro no doubt fast
    08-26-2019 10:20 AM
  14. bhatech's Avatar
    Me personally find it quicker then s10+ , but agree that there should be some haptic feedback.
    Yeah I remember when I got the S10+ I wasn't too happy with the FPS but with this one it isn't that bad. I know they say it's the same one and nothing changed, may be it being a bit higher helped me or something. But I'm having a much better experience with FPS on the Note 10 when compared to S10.

    Overall still not the same as traditional FPS or even the optical ones like that on OnePlus but better than S10 for me.
    mustang7757 likes this.
    08-26-2019 10:26 AM
  15. KupKrazy's Avatar
    At first it was awkward, but now I realize that you don't have to mega press on the screen. Just a firm press and let go. The lack of haptic feedback makes people think (including me) that you have to press harder because the screen doesn't respond immediately. But if you give a firm press and let go, the screen will come unlocked. When I started, I was pressing so hard and leaving my finger on the screen until the screen unlocked. Now I'm ok with it because I realize I don't need to leave my finger on the screen.

    Need haptic feedback!!


    Oh, and yes, it works for me like 99% of the time too with the Samsung installed protector on.
    kevinpleasants likes this.
    08-26-2019 10:28 AM
  16. mustang7757's Avatar
    Yeah I remember when I got the S10+ I wasn't too happy with the FPS but with this one it isn't that bad. I know they say it's the same one and nothing changed, may be it being a bit higher helped me or something. But I'm having a much better experience with FPS on the Note 10 when compared to S10.

    Overall still not the same as traditional FPS or even the optical ones like that on OnePlus but better than S10 for me.
    Yeah agree..
    I like to see if they will add more software updates to improve it or add haptic to it , but looks like they sticking with this ultrasonic sensor probably going get better as S series or note comes along.
    08-26-2019 10:29 AM
  17. o4liberty's Avatar
    The FPS on the note is a complete failure in my opinion. If other company's can do it right the Sammy should be able to get it right.
    jjb415 likes this.
    08-26-2019 10:35 AM
  18. jettie1767's Avatar
    I deleted and registered my fingerprints again and now it's faster than how it was. It's still not as fast as the optical version but it's much better.
    08-26-2019 10:41 AM
  19. mustang7757's Avatar
    The FPS on the note is a complete failure in my opinion. If other company's can do it right the Sammy should be able to get it right.
    I dont think it's a complete failure, just something we not use to and will get better as I've seen with note 10.
    kevinpleasants likes this.
    08-26-2019 10:43 AM
  20. gyounk's Avatar
    My fingerprint scanner is 99.99999999% accurate. Even with the Samsung screen protector on. I turned on the touch sensitivity optin in Settings.

    Much better than fishing the the dark around the back for the scanner there.
    jjb415 likes this.
    08-26-2019 10:51 AM
  21. amyf27's Avatar
    Sorry your's is not working well. Mine works 99% of the time. Maybe they will do another update soon.
    I'm loving my FP sensor. I prefer it on screen vs on the back. I use it a bunch daily for apps, purchases, etc. Usually without delay. I peeled the screen protector off when I got it - I just don't like things on there.
    Jewels81 likes this.
    08-26-2019 11:05 AM
  22. delta7's Avatar
    How is it compared to faceID from apple?
    08-26-2019 07:12 PM
  23. o4liberty's Avatar
    How is it compared to faceID from apple?
    A lot slower it needs work a lot of work.
    08-26-2019 07:17 PM
  24. delta7's Avatar
    So faceid is much better?
    08-26-2019 07:34 PM
  25. kevinpleasants's Avatar
    My Face Id is fast.
    So faceid is much better?
    08-26-2019 07:45 PM
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