Very unhappy with fingerprint sensor

[cache11]

I was seriously considering boxing it back up and then I decided to remove the factory screen protector to see if that helped and it has gone from frustrating to usable. Samsung, in my opinion has always had the worst traditional FP sensors so I was very skeptical about how well their in-screen version would work. When I received the August security patch on day 2 and saw that improvements were made to the FP sensor as well I was pretty excited, but I didn't notice any improvement until I removed the screen protector. As others have mentioned Samsung really needs to add haptics to it.

 

[o4liberty]

I feel the same I only use the sensor to access some apps not to get into device. They need an update to fix this or call Google and have them fix it lol. This feature need to work as advertised.

 

[Jewels81]

Sorry your's is not working well. Mine works 99% of the time. Maybe they will do another update soon.

 

[pool_shark]

Mine works fine too, not as quickly as the note 8, but even with a 3rd party screen protector, it works fine.

 

[athenatp]

I really have to press on it for it to work which is half way frustrating. Not as quick as the N8.

 

[smooth4lyfe]

I was seriously considering boxing it back up and then I decided to remove the factory screen protector to see if that helped and it has gone from frustrating to usable. Samsung, in my opinion has always had the worst traditional FP sensors so I was very skeptical about how well their in-screen version would work. When I received the August security patch on day 2 and saw that improvements were made to the FP sensor as well I was pretty excited, but I didn't notice any improvement until I removed the screen protector. As others have mentioned Samsung really needs to add haptics to it.

I heard someone say that if you register the same finger 2wice, it reads much better

 

[buzzy3970]

Would definitely take the suggestion above. Only time I have a problem is when I don't rest my finger in the right spot. Other than that it's spot on.

 

[Almeuit]

Try re-registering your fingerprints to see if it helps.

 

[Hermes Hidayat]

Working well on mine...just have to remember where the FPS is located...

 

[durandetto]

My S10+ was horrible and my note is 10x better. Not sure if it's a quality control issue or what. I even left the screen protector on this time. Maybe try to swap the phone for another one. I tried every trick out there on my S10 and it made little difference to the accuracy. It's definitely slower than the note 9, but at least it's more accurate this time around.

 

[nuangel2]

Works well on mine

 

[Moonliterider]

Working really well on mine! It's much better than my S10+!

 

[o4liberty]

Just tried to redo my fingerprint using the same one twice and still doesn't work as it's advertised. Any other thoughts.

 

[arunma]

Sorry that it's not working for some people. I had the S10+ and the FPS was pretty bad. It was equally bad on my first afternoon with the Note 10+, but after the software update it's actually gotten a lot better. The past couple days it's been pretty rare for me to get FPS failures.

 

[me just saying]

everybody needs to quit giving the fingerprint sensor the finger. it may not be perfect but we are stick with it. I am not happy with it either. wish it was like the note 8 but maybe with usage, I can figure how to make it work better for me.

 

[arunma]

everybody needs to quit giving the fingerprint sensor the finger. it may not be perfect but we are stick with it. I am not happy with it either. wish it was like the note 8 but maybe with usage, I can figure how to make it work better for me.

Heh, actually I'll go further. Having it back in the front, and in the screen is preferablee to any of the prior configurations. I would have it no other way!

(Other than to have it be more reliable)

 

[Dimas de Leon]

I turned LIFT TO WAKE on and have the face scanner as an unlocking option as well. When I pick up my phone, the face scanner unlocks it before I get time to place my finger in the correct FPS location.

 

[mach1man]

I registered both my thumbs twice and it seems to work 99% of the time. I would try that and make sure with each lift of the finger you move just a little

 

[zipro]

Weird, mine works extremely fast, usually a short tap is enough to unlock the phone. Probably about double as fast as on the S10+

 

[robertopod1968]

Works good for me but it's nowhere close to iPhone face unlock thing. Trying to find a spot to touch versus just looking at your phone. No contest.