Samsung Trade-in, What Would You Do

[toenail_flicker]

Don't know how to start a poll so asking for help from the hive mind. The Note 8 I'm trading in has an area of dead or whatever pixels that happened after a 2.5-3' fall to my carpet from my recliner.

I bought my 10+ from Samsung and their trade-in agent is known for pulling stuff like reducing the price and not letting you get the device back if you disagree with the reduction. This is my first ever trade-in experience and I'm on the fence about sending it in.

I'm only going to get $300 max back if they accept it, and if they reduce it because of those pixels, it's not worth it to me. I'm not sure if this is a screen thing or what but maybe I could get those fixed for not too much and still have a nice, if not amazing, secondary device for around the house with no service.

What would you do, and why? Thanks in advance.

*Keep it?
*Chance it and send it in?

 

[Lepa79]

Don't know how to start a poll so asking for help from the hive mind. The Note 8 I'm trading in has an area of dead or whatever pixels that happened after a 2.5-3' fall to my carpet from my recliner.

Samsung's trade-in agent is known for pulling stuff like reducing the price and not letting you get the device back if you dis agree with the reduction. This is my first ever trade-in experience and I'm on the fence about sending it in.

I'm only going to get $300 max back if they accept it, and if they reduce it because of those pixels, it's not worth it to me. I'm not sure if this is a screen thing or what but maybe I could get those fixed for not too much and still have a nice, if not amazing, secondary device for around the house with no service.

What would you do, and why? Thanks in advance.

*Keep it?
*Chance it and send it in?

Are you in the US? just go to Best Buy and trade it on the spot.

 

[toenail_flicker]

Are you in the US? just go to Best Buy and trade it on the spot.

I am in the US. bought through Samsung and that's why Samsung trade-in. I have to send the device in

 

[toenail_flicker]

screen shot didn't work. picture of issue

 

[Roustermiller]

Don't know how to start a poll so asking for help from the hive mind. The Note 8 I'm trading in has an area of dead or whatever pixels that happened after a 2.5-3' fall to my carpet from my recliner.

I bought my 10+ from Samsung and their trade-in agent is known for pulling stuff like reducing the price and not letting you get the device back if you disagree with the reduction. This is my first ever trade-in experience and I'm on the fence about sending it in.

I'm only going to get $300 max back if they accept it, and if they reduce it because of those pixels, it's not worth it to me. I'm not sure if this is a screen thing or what but maybe I could get those fixed for not too much and still have a nice, if not amazing, secondary device for around the house with no service.

What would you do, and why? Thanks in advance.

*Keep it?
*Chance it and send it in?

I had bad screen burn on mine and they took it no problem

 

[KruseLudsMobile]

I am in the US. bought through Samsung and that's why Samsung trade-in. I have to send the device in

Go to a Samsung store to do it in person, there are some around. Tell them if they don't give you a receipt for what you expected, then you won't let then have the phone.

 

[toenail_flicker]

Go to a Samsung store to do it in person, there are some around. Tell them if they don't give you a receipt for what you expected, then you won't let then have the phone.

thank you. I am quite remote and not healthy. a long trip, at least two hours plus horrible traffic, would be so much of a burden that keeping it and forfeiting the $300 would be preferable.

 

[KruseLudsMobile]

thank you. I am quite remote and not healthy. a long trip, at least two hours plus horrible traffic, would be so much of a burden that keeping it and forfeiting the $300 would be preferable.

Sorry to hear about your situation. Maybe you could bundle it together with all the old cables and cases etc, then sell as a bundle on Ebay

 

[toenail_flicker]

Sorry to hear about your situation. Maybe you could bundle it together with all the old cables and cases etc, then sell as a bundle on Ebay

thank you. I appreciate your input. but honestly, in that case, same thing, I'd rather just keep it. I've never sold anything on ebay and wouldn't trust the buyer.

 

[Jaycemiskel]

Don't know how to start a poll so asking for help from the hive mind. The Note 8 I'm trading in has an area of dead or whatever pixels that happened after a 2.5-3' fall to my carpet from my recliner.

I bought my 10+ from Samsung and their trade-in agent is known for pulling stuff like reducing the price and not letting you get the device back if you disagree with the reduction. This is my first ever trade-in experience and I'm on the fence about sending it in.

I'm only going to get $300 max back if they accept it, and if they reduce it because of those pixels, it's not worth it to me. I'm not sure if this is a screen thing or what but maybe I could get those fixed for not too much and still have a nice, if not amazing, secondary device for around the house with no service.

What would you do, and why? Thanks in advance.

*Keep it?
*Chance it and send it in?

I would chance it. Now, you can pay 25 bucks and have your device sent back to you if they don't accept it. No downside anymore since you can get the device back.

 

[toenail_flicker]

I would chance it. Now, you can pay 25 bucks and have your device sent back to you if they don't accept it. No downside anymore since you can get the device back.

thank you. it's only partly about that. sometimes you don't get that option. sometimes they simply say "this is what we're giving you, like it or not" and you don't get to request it back, or even resubmit it if you mess up some part of the trade-in up.

 

[Jaycemiskel]

thank you. it's only partly about that. sometimes you don't get that option. sometimes they simply say "this is what we're giving you, like it or not" and you don't get to request it back, or even resubmit it if you mess up some part of the trad-in up.

Well if you're worried about that. Just keep it then.

 

[j_hansen]

because of the screen issue you probably wouldn't get all that much in a private sale anyway, I would just chance it with the trade in

 

[MysticalDreams]

I had the same dilemma in a way... I had a Note 8 and a Note 9 (512) I was debating which phone I wanted to trade-in. After a forum post, discussions with my husband, my 2 sisters, and my stepson it suddenly became crystal clear what I was going to do when I sat down ar Best Buy to buy 2 Note 10+'s.
The Salesperson asked me if I was trading in a device, I said yes!! He asked what device and I said a Note 8 AND a Note 9!! Since I was buying two, I was able to trade in 2. I had not decided until that very moment.

I have always had a backup phone. It didn't matter if it was a $50 pay as you go backup or a Note...

What finally clicked in my head was a combination of what everyone asked me. They asked me am I going to be happier with the 8 or 9? And had I ever used the 8 since I had the 9. I had only ever used a backup phone once, for 2 days back when my Note 4 screen cracked and they had to order a new phone. The phone was only released 9 days prior to me cracking the screen!! The Phone itself was only 3 days old :/ I slipped on the ice, cracked the screen, sprained my ankle and pulled a muscle in my shoulder Not a good day!

Bottom-line to my entire story is this... Are you going to need or use a backup phone? If the answer is No, take whatever money they are going to give you and be happy! Should you need a backup phone, run to Walmart and buy a Pay-as-you-go and put your sim card in it and you are set with a decent back-up for a short time.

 

[toenail_flicker]

Are you going to need or use a backup phone?

thank you. already, this morning, I did because my 10+ went down to 13% battery. and I don't go anywhere to buy phones. I have my Note 4, but between the two, my Note 8, because it's newer, is better and more like my 10+.

 

[toenail_flicker]

because of the screen issue you probably wouldn't get all that much in a private sale anyway, I would just chance it with the trade in

thank you. might be better as a backup phone though.

 

[j_hansen]

thank you. might be better as a backup phone though.

It definitely a nice backup phone to have, I still have mine, haven't bothered selling it after I got the Note 9

 

[toenail_flicker]

It definitely a nice backup phone to have, I still have mine, haven't bothered selling it after I got the Note 9

thanks. agreed. even with the dead pixels, it's my best device and I rarely see them because I use dark themes and walls. it might even be a better device to use in my bedroom at night for streaming audio books. the battery is still great too.

 

[EMGSM]

Don't know how to start a poll so asking for help from the hive mind. The Note 8 I'm trading in has an area of dead or whatever pixels that happened after a 2.5-3' fall to my carpet from my recliner.

I bought my 10+ from Samsung and their trade-in agent is known for pulling stuff like reducing the price and not letting you get the device back if you disagree with the reduction. This is my first ever trade-in experience and I'm on the fence about sending it in.

I'm only going to get $300 max back if they accept it, and if they reduce it because of those pixels, it's not worth it to me. I'm not sure if this is a screen thing or what but maybe I could get those fixed for not too much and still have a nice, if not amazing, secondary device for around the house with no service.

What would you do, and why? Thanks in advance.

*Keep it?
*Chance it and send it in?

When I traded in my Note 8 for the Note 9, I took a chance. The N8 had noticeable screen burn-in. I hoped that Samsung wouldn't notice it and they didn't. I got max trade-in value.