09-11-2019 12:50 PM
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  1. Casey Cheung's Avatar
    I used to blame whatever particular phone I had for my poor cellular signal. But now I'm certain the blame is on Verizon. My previous phone, the Samsung S9 had poor reception (barely 1 to 2 bars) while indoors at home inside a 15 story condo building. I literally had to hold my phone next to the window to even get a sliver of cell reception. With my poor reception, this means I can barely make or receive phone calls, and internet connection is pathetic. Fortunately, wifi signal is fine connected to my home router. Now that I have the new Note 10+, the same poor Verizon cell phone signal problem is exactly the same. In fact, I have this same problem when I'm indoors at my sister's home and at my aunt's place (located in 2 different cities). When I'm indoors at certain restaurants, I have this same problem. But when I'm outside or in most public places, my Verizon cell signal is usually fine. I live in a major large metropolitan city, not out in the burbs, so this shouldn't be a problem. Do others have this same problem with Verizon? Is there a solution?
    09-09-2019 10:58 AM
  2. Almeuit's Avatar
    Could just be your market is crowded. Check other carriers and see how they fair or use wifi calling in some of those places if possible.
    Laura Knotek likes this.
    09-09-2019 11:09 AM
  3. leerandall's Avatar
    I'm having the same problem with my Note 10+ on Verizon. I can't even get 4G in my house. I do, however, have 3 out of 5 bars of signal. But it's evidently just not enough to light up the 4GLTE symbol next to the signal strength meter on the top bar of the phone.

    Why does my Verizon signal suck?-screenshot_20190907-002531_settings.jpg
    mustang7757 likes this.
    09-09-2019 11:34 AM
  4. felloffthetruck's Avatar
    I used to blame whatever particular phone I had for my poor cellular signal. But now I'm certain the blame is on Verizon. My previous phone, the Samsung S9 had poor reception (barely 1 to 2 bars) while indoors at home inside a 15 story condo building. I literally had to hold my phone next to the window to even get a sliver of cell reception. With my poor reception, this means I can barely make or receive phone calls, and internet connection is pathetic. Fortunately, wifi signal is fine connected to my home router. Now that I have the new Note 10+, the same poor Verizon cell phone signal problem is exactly the same. In fact, I have this same problem when I'm indoors at my sister's home and at my aunt's place (located in 2 different cities). When I'm indoors at certain restaurants, I have this same problem. But when I'm outside or in most public places, my Verizon cell signal is usually fine. I live in a major large metropolitan city, not out in the burbs, so this shouldn't be a problem. Do others have this same problem with Verizon? Is there a solution?
    Call Verizon and they will send you their network extender 2 signal booster for free (a $249.99 value).
    Makes your phone think it has 4 bars of LTE inside of your home. Does it actually help or not, don't know.
    09-09-2019 11:49 AM
  5. leerandall's Avatar
    I went to Verizon a couple years ago when I heard about the signal boosters and I was having the same problem with my Note 8. They told me they don't give out free boosters, you have to buy them for about $350, I think it was.
    Casey Cheung likes this.
    09-09-2019 11:52 AM
  6. Casey Cheung's Avatar
    I went to Verizon a couple years ago when I heard about the signal boosters and I was having the same problem with my Note 8. They told me they don't give out free boosters, you have to buy them for about $350, I think it was.

    I recall reading about so-called booster devices many years ago. $350 for a booster is an absurd price to pay to compensate for poor Verizon reception. I used to rationalize this as being "normal" because I knew others who complained about various dead spots with their AT&T iPhone reception. Still others I know complain about their Sprint reception. So I figured it didn't matter what carrier you're on, there will always be complaints about dead spots. But barely having 1 or 2 bars of cell reception while at home is sad. :-(
    09-09-2019 12:30 PM
  7. toenail_flicker's Avatar
    Still others I know complain about their Sprint reception.
    my reception is so bad they gave me a device free of charge.
    09-09-2019 12:34 PM
  8. Casey Cheung's Avatar
    my reception is so bad they gave me a device free of charge.
    Do ya live in the boonies or an urban area?
    09-09-2019 12:45 PM
  9. leerandall's Avatar
    I recall reading about so-called booster devices many years ago. $350 for a booster is an absurd price to pay to compensate for poor Verizon reception. I used to rationalize this as being "normal" because I knew others who complained about various dead spots with their AT&T iPhone reception. Still others I know complain about their Sprint reception. So I figured it didn't matter what carrier you're on, there will always be complaints about dead spots. But barely having 1 or 2 bars of cell reception while at home is sad. :-(
    I agree. And what's even more sad is that I am only 2.33 miles as the crow flies (measured using Google Earth) from my closest Verizon tower.
    09-09-2019 01:07 PM
  10. toenail_flicker's Avatar
    Do ya live in the boonies or an urban area?
    MIA when they gave it to me. couldn't even call them for help. brought it with me to WA and it's a good thing. virtually no service here in the boonies.
    09-09-2019 01:25 PM
  11. gernerttl's Avatar
    I agree. And what's even more sad is that I am only 2.33 miles as the crow flies (measured using Google Earth) from my closest Verizon tower.
    The problem isn't distance. The problem is what is between you and that tower.
    toenail_flicker likes this.
    09-09-2019 01:40 PM
  12. leerandall's Avatar
    Nothing other than 1 and 2 story homes. And a few trees as well. I had this same problem with my Note 8 at first. But after one particular update, the issue was resolved. So that's why I'm not too upset about yet it since I use wi-fi at home anyway. But I'd like to have 4GLTE for times when there are power failures so I can use my phone as a hotspot.
    09-09-2019 02:46 PM
  13. rabernet's Avatar
    My folks live in a dead zone - but it's the house, not the location. It's an older home that originally had lead paint (removed, but the lead has already leeched into the walls), AND chicken wire inside the walls as part of the construction. It's a also a Wi-fi nightmare unless you are in the room directly below the modem.

    Thankfully - they are moving at the end of October. It was my grandparents' house - now my folks are moving to a retirement community into a new cute cottage with modern ammenities and NO LEAD PAINT! LOL
    toenail_flicker likes this.
    09-09-2019 03:59 PM
  14. rabernet's Avatar
    I'm having the same problem with my Note 10+ on Verizon. I can't even get 4G in my house. I do, however, have 3 out of 5 bars of signal. But it's evidently just not enough to light up the 4GLTE symbol next to the signal strength meter on the top bar of the phone.

    Click image for larger version. 

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    So - I also don't have 4G lit up, when I have Wi-fi on, but when I turn it off, the 4G illuminates. I only have 2 bars as well, but my phone is performing just fine on either Wi-Fi or 4G.

    Work is where I have issues with Wi-Fi and 4G. I sit in the only dead zone cube it seems. I have to get up and go a few feet away from my desk not to disconnect from a call.
    09-09-2019 04:04 PM
  15. KruseLudsMobile's Avatar
    I used to blame whatever particular phone I had for my poor cellular signal. But now I'm certain the blame is on Verizon. My previous phone, the Samsung S9 had poor reception (barely 1 to 2 bars) while indoors at home inside a 15 story condo building. I literally had to hold my phone next to the window to even get a sliver of cell reception. With my poor reception, this means I can barely make or receive phone calls, and internet connection is pathetic. Fortunately, wifi signal is fine connected to my home router. Now that I have the new Note 10+, the same poor Verizon cell phone signal problem is exactly the same. In fact, I have this same problem when I'm indoors at my sister's home and at my aunt's place (located in 2 different cities). When I'm indoors at certain restaurants, I have this same problem. But when I'm outside or in most public places, my Verizon cell signal is usually fine. I live in a major large metropolitan city, not out in the burbs, so this shouldn't be a problem. Do others have this same problem with Verizon? Is there a solution?
    Turn on wifi calling that will help
    09-09-2019 04:25 PM
  16. toenail_flicker's Avatar
    Turn on wifi calling that will help

    some verizon folks are getting extreme battery usage with that setting on.
    09-09-2019 04:27 PM
  17. Hexonxonx's Avatar
    This is just how carriers are. I can't get Verizon or AT&T at my house yet T-Mobile and Sprint give me the best speeds in my whole area while I am at home. T-Mobile and AT&T have transmitters on top of an office building one block west of me and so T-Mobile is just amazing at my house. Unfortunately, the AT&T transmitter is facing the west so as soon as I drive just west of that building, I get amazing speeds on AT&T. It's been like this since 2007 for AT&T and at least 2011 for Verizon.

    Verizon is amazing around my area. I just happen to live in very small void where AT&T and Verizon has zero coverage. I have to use WiFi caring while I am at home and that works great. I turn on WiFi calling and out my phone in airplane mode so that the phone doesn't keep trying to get a good cell signal which drains the battery.

    I just leave WiFi on 24/7 so that when I get home, it automatically connects to it and enables WiFi calling. You might want to try WiFi calling. It allows to make calls and send text still and they're often better thnn being on the carriers signal.
    09-09-2019 04:36 PM
  18. Hexonxonx's Avatar
    some verizon folks are getting extreme battery usage with that setting on.
    Turning on airplane mode while on WiFi calling solved that problem for me.
    toenail_flicker likes this.
    09-09-2019 04:37 PM
  19. toenail_flicker's Avatar
    Turning on airplane mode while on WiFi calling solved that problem for me.

    and I made a mistake. it was ATT device owners with that issue. I'm always on wifi (calling) at home (that's my work too) because that's all I get. no need to even turn that on.
    09-09-2019 04:41 PM
  20. felloffthetruck's Avatar
    Verizon sent me one with no problem at all. They want me to return it if I ever quit Verizon.

    I went to Verizon a couple years ago when I heard about the signal boosters and I was having the same problem with my Note 8. They told me they don't give out free boosters, you have to buy them for about $350, I think it was.
    09-09-2019 04:42 PM
  21. sandra_17's Avatar
    I've had VZW since 1996 (I believe it was Bell Atlantic at first). They sucked in my house then, and they suck now. Yet if I sit in my driveway and don't move 2 feet left or right, I have a full signal. Years ago I had to buy a 3G network extender. They wanted to charge me another $250 when 4G/LTE came to be. I stood my ground, got it replaced.

    Then a few years ago VZW lost the lease on one of the three towers near my parents (then in their late 70's/early 80's) who were 60 miles from me, and they completely lost their already crappy signal. Told VZW my monthly bill for five lines (theirs and our family's) and a watch was over $500, for non-existent service in our homes. Said that this was now endangering the welfare of two elderly customers. They sent another 4G extender to them at no cost.

    A network extender is not a signal booster. It is connected to your ISP via ethernet, and also requires a GPS signal for emergency 911 service. You are paying a small fortune for their service, and if they can't provide it on its own, demand they send you a network extender at no cost.

    https://forums.androidcentral.com/e?...token=Sld4oJWI

    If the URL ^ doesn't display properly, copy below and remove the spaces:

    https:// www verizonwireless com / products / samsung-4g-lte-network-extender-2 /
    toenail_flicker likes this.
    09-09-2019 04:54 PM
  22. jay887's Avatar
    having the same issue but to be fair we had the same issue with tmobile in our house. we have to use our wifi however I personally believe it's our notes (for our situation). I say that because my daughter's have not needed to be on wifi to use their phone but yet my husband and I do (with VZ, with tmobile we all had to). I also had issues yesterday out and about running errands where I had all bars but no signal while my husband had no issues.
    09-09-2019 05:55 PM
  23. Casey Cheung's Avatar
    @all. How do I turn on wifi calling? I'm not sure if I have this ability for my un-locked Note 10+ phone. Where in settings do I go to verify this? As for phone calls, I'm more concerned about not being able to answer an incoming phone call due to poor cell reception. This actually happened to me recently. I answered an incoming call and kept saying hello, hello, hello, but the other person couldn't hear me and then hung up. I couldn't call back the person cuz of my poor reception. I rarely make outgoing calls. I just don't want to miss incoming calls. [insert sad face here].

    I don't know why Verizon used to brag about having best cell coverage in their TV commercials. I would dispute that.
    09-09-2019 06:20 PM
  24. haganjeff's Avatar
    There is something more going on here. Samsung rep just confirmed they are having lots of issues with signal on Verizon Note 10's.. My signal was fine for the first 10 days.. Started having issues with my phone going into 3G and not coming out late last week. Have been on 3G and even 1X in places I have not been on before with Note 8 or this phone. I have an unlocked 10+ and simply moved my SIM to the new phone. Samsung wants me to go try a new SIM from Verizon and take it to authorized center for testing. I kind of coincides with last update. Wonder if that broke something?.. I will ask for a swap to a Verizon branded phone if this isn't resolved tomorrow.
    09-09-2019 06:29 PM
  25. msm0511's Avatar
    @all. How do I turn on wifi calling? I'm not sure if I have this ability for my un-locked Note 10+ phone. Where in settings do I go to verify this? As for phone calls, I'm more concerned about not being able to answer an incoming phone call due to poor cell reception. This actually happened to me recently. I answered an incoming call and kept saying hello, hello, hello, but the other person couldn't hear me and then hung up. I couldn't call back the person cuz of my poor reception. I rarely make outgoing calls. I just don't want to miss incoming calls. [insert sad face here].

    I don't know why Verizon used to brag about having best cell coverage in their TV commercials. I would dispute that.
    Verizon only offers wifi calling on select unlocked phones. I'm not sure if the Note 10+ is one of them. If you go into Settings>Connections the toggle will be there if Verizon hasn't blocked it.
    Casey Cheung likes this.
    09-09-2019 06:35 PM
43 12

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