09-19-2019 10:23 AM
66 123
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  1. toenail_flicker's Avatar
    ...what does this mean. I put my 10+ on my charger when I got up this morning (it was down to 52%). after 2.5 hours it was still only at 80%. put it back on the charger and it wasn't increasing as fast as it normally would. just went into the settings for fast wireless charging and toggled the switch on and off three times. now it's charging normally and immediately jumped up to 84%.

    now what? is this a software thing or a hardware thing? I'm past my 14 days and bought from Samsung so you know I'll get no help there... *eye roll*
    09-16-2019 08:11 AM
  2. toenail_flicker's Avatar
    now the battery is actually dropping in charge even though it's still on the wireless charger and the wireless charger works fine. nothing changed from last night to this morning.


    eta - flipped the button back and forth again and now it's charging again
    09-16-2019 08:50 AM
  3. Mike Dee's Avatar
    now the battery is actually dropping in charge even though it's still on the wireless charger and the wireless charger works fine. nothing changed from last night to this morning.


    eta - flipped the button back and forth again and now it's charging again
    Try it in safe mode the next time you have trouble to rule out any conflicting apps.
    toenail_flicker likes this.
    09-16-2019 09:04 AM
  4. toenail_flicker's Avatar
    Try it in safe mode the next time you have trouble to rule out any conflicting apps.

    just tested and it works fine on fast cable charging so it's definitely related to wireless. the charger 100% works as I'm presently charging my Note 4 on it. I have today and tomorrow to figure out if this needs to go back.

    how to I boot into safe mode? thank you.
    09-16-2019 09:32 AM
  5. toenail_flicker's Avatar
    also, no new apps were added between last night and this morning. it was working fine at bedtime and this morning it's not. nothing was updated, etc. everything the same. though the battery dropped hard and fast last night with little use.
    09-16-2019 09:33 AM
  6. mustang7757's Avatar
    just tested and it works fine on fast cable charging so it's definitely related to wireless. the charger 100% works as I'm presently charging my Note 4 on it. I have today and tomorrow to figure out if this needs to go back.

    how to I boot into safe mode? thank you.
    https://www.androidauthority.com/saf...xy-s10-970172/
    09-16-2019 09:42 AM
  7. toenail_flicker's Avatar

    thanks.
    mustang7757 likes this.
    09-16-2019 09:45 AM
  8. toenail_flicker's Avatar
    charged up 2% immediately. very fast. it said one minute and then was done on safe mode. going to let it drop some now that I'm back in regular mode and see what happens.
    09-16-2019 09:50 AM
  9. mustang7757's Avatar
    charged up 2% immediately. very fast. it said one minute and then was done on safe mode. going to let it drop some now that I'm back in regular mode and see what happens.
    Ok
    09-16-2019 09:51 AM
  10. toenail_flicker's Avatar
    it's gone up 5% in 30 minutes so it looks like something shook loose from doing that. at least if it does it again there's a fix sort of.
    09-16-2019 12:47 PM
  11. mustang7757's Avatar
    it's gone up 5% in 30 minutes so it looks like something shook loose from doing that. at least if it does it again there's a fix sort of.
    Yeah keep a eye on it see what happens
    09-16-2019 12:51 PM
  12. Mike Dee's Avatar
    it's gone up 5% in 30 minutes so it looks like something shook loose from doing that. at least if it does it again there's a fix sort of.
    5% in 30 minutes seems slow
    09-16-2019 01:41 PM
  13. toenail_flicker's Avatar
    5% in 30 minutes seems slow

    I was just looking at that and thinking the same thing. but it was from 80 to 85%
    09-16-2019 01:43 PM
  14. toenail_flicker's Avatar
    it slows down at higher percentages, right???
    09-16-2019 01:45 PM
  15. strikeIII's Avatar
    What does it say in the drop down notification while it's charging? Does it say Fast Charging Wirelessly or something to that affect or does it just say Wirelessly Charging? What kind of wireless charger do you have?
    09-16-2019 01:53 PM
  16. Mike Dee's Avatar
    it slows down at higher percentages, right???
    Yeah but I don't recollect if it takes that long.
    My problem is that I just plug things in and don't play that much attention.
    09-16-2019 02:01 PM
  17. toenail_flicker's Avatar
    in the not panel it doesn't say fast wireless charging. just wireless charging, so what happened? is this a hardware thing or a software thing? new as of this morning.
    09-16-2019 03:09 PM
  18. toenail_flicker's Avatar
    My problem is that I just plug things in and don't play that much attention.
    same. I don't know that it ever said fast wireless charging because I have certain things enacted, like a black screen saver and screen off stuff through AutomateIt so I don't see the charging info, etc.
    09-16-2019 03:11 PM
  19. toenail_flicker's Avatar
    here is an example of my charging today. times when it went up and down I was fiddling with things

    82% 10:14

    80% 11:40

    81% 11:46

    82% 11:51

    81% 12:00

    87% 12:24

    90% 12:33

    98% 1:03

    100% 1:11
    09-16-2019 03:13 PM
  20. toenail_flicker's Avatar
    as in phone hardware thing or a software thing? thanks
    09-16-2019 03:37 PM
  21. strikeIII's Avatar
    as in phone hardware thing or a software thing? thanks
    Which model wireless charger do you have? Some 3rd party wireless chargers don't trigger fast wireless changing which is why it's not displaying it in the not panel. Also, the first gen, maybe 2nd gen, Samsung fast wireless charger won't either.
    09-16-2019 04:36 PM
  22. Mike Dee's Avatar
    09-16-2019 04:37 PM
  23. toenail_flicker's Avatar
    Which model wireless charger do you have? Some 3rd party wireless chargers don't trigger fast wireless changing which is why it's not displaying it in the not panel. Also, the first gen, maybe 2nd gen, Samsung fast wireless charger won't either.

    it's a fast wireless charger and was working as such until this morning. nothing about it has changed. I used it with my N4, N8, & N10+ successfully until today. this morning, if you had read my previous posts, I had to toggle the fast wireless charging off and on and off and on and off and on in settings to get it to work right.

    again, phone hardware thing or a software thing? I need to know so I can send this phone back if necessary.
    09-16-2019 04:45 PM
  24. strikeIII's Avatar
    it's a fast wireless charger and was working as such until this morning. nothing about it has changed. I used it with my N4, N8, & N10+ successfully until today. this morning, if you had read my previous posts, I had to toggle the fast wireless charging off and on and off and on and off and on in settings to get it to work right.

    again, phone hardware thing or a software thing? I need to know so I can send this phone back if necessary.
    You've used it since your N4? My money is on the charger and you're probably just now noticing it. Which is why toggling it off and on only temporarily works. Only real way to know for sure is to buy another wireless charger and return it if it still doesn't work. Best of good luck.
    09-16-2019 05:17 PM
  25. toenail_flicker's Avatar
    My money is on the charger and you're probably just now noticing it.
    I'm telling you. every night my charge goes low and every morning it charges very fast. it's not me just noticing it.

    I'm not stupid and I pick up my phone every few minutes on a low charge to see if it's to 100% yet. EVERY MORNING except this morning it charged very fast. this morning it took two hours. I checked the charger with my Note 4 and it's working fine and charging fast. this is all in my previous posts.

    what is not working is fast charging and I can make it work by toggling it back and forth in settings.

    you can put your money on anything you want, but in this instance you are wrong. period. can you answer the question?

    is this a PHONE software or phone hardware issue, even if you disagree. give me your opinion on that and only that please. thank you.
    09-16-2019 05:28 PM
66 123

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