09-24-2019 09:11 PM
27 12
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  1. toenail_flicker's Avatar
    I remember seeing this here once before and can't find the thread with the answer as to the resolution. my phone rings and I have the options to answer shown but pressing them does nothing. there is a fly up from the bottom but only to send message, etc. any ideas folks. I don't use the phone that much but need it when I need it, you know. thanks all.
    09-24-2019 11:30 AM
  2. rabernet's Avatar
    Mine did that one time. I hit the volume rocker up, I think, just one quick tap, and then was able to swipe the screen as normal. It was weird when it happened. After that one time, I was able to answer calls normally.
    toenail_flicker likes this.
    09-24-2019 11:50 AM
  3. toenail_flicker's Avatar
    I don't use swipe and there are buttons, both were lit/flashing but neither one responded to touch as in the past.
    09-24-2019 12:42 PM
  4. mustang7757's Avatar
    I don't use swipe and there are buttons, both were lit/flashing but neither one responded to touch as in the past.
    Have you tried in the dialer app settings can choose to answer calls with volume up and end calls with side keys?
    toenail_flicker likes this.
    09-24-2019 12:51 PM
  5. toenail_flicker's Avatar
    Thanks for the tips.

    Really want my buttons to work again though. Using those options isn't intuitive for me.
    mustang7757 likes this.
    09-24-2019 01:04 PM
  6. mustang7757's Avatar
    Thanks for the tips.

    Really want my buttons to work again though. Using those options isn't intuitive for me.
    Your welcome, just make sure a application is not interfering with lock screen like Nova launcher check in administrator settings
    09-24-2019 01:31 PM
  7. wdfrancis58's Avatar
    I don't use swipe and there are buttons, both were lit/flashing but neither one responded to touch as in the past.
    I'm on Sprint and I have to answer with pressing on the button and swiping it left or right to either answer it or send it to voicemail.
    09-24-2019 01:51 PM
  8. toenail_flicker's Avatar
    Have you tried in the dialer app settings can choose to answer calls with volume up and end calls with side keys?

    can't figure out what's causing this so I set things to answer this way. I'm going to check galaxy store for any update that might help this and probably take the update that just came through today.
    mustang7757 likes this.
    09-24-2019 06:17 PM
  9. toenail_flicker's Avatar
    the weird thing is that the buttons worked when I tested the phone initially and several times since. very odd.
    09-24-2019 06:18 PM
  10. rabernet's Avatar
    I don't use swipe and there are buttons, both were lit/flashing but neither one responded to touch as in the past.
    I'm not familiar with buttons - is that something you set up? Or is that determined by carrier? Or maybe even a different launcher? Genuinely want to know.

    I get a green phone "button" and red phone "button" and I have to swipe one or the other to either answer a call or decline a call (or just turn the phone over to silence a call).
    toenail_flicker likes this.
    09-24-2019 06:28 PM
  11. mustang7757's Avatar
    can't figure out what's causing this so I set things to answer this way. I'm going to check galaxy store for any update that might help this and probably take the update that just came through today.
    When did this start happening?
    Do u. Use Nova?

    That's definitely alternative.
    toenail_flicker likes this.
    09-24-2019 06:32 PM
  12. toenail_flicker's Avatar
    I'm not familiar with buttons - is that something you set up? Or is that determined by carrier? Or maybe even a different launcher? Genuinely want to know.

    I get a green phone "button" and red phone "button" and I have to swipe one or the other to either answer a call or decline a call (or just turn the phone over to silence a call).
    It's this. Can't swipe anything.
    Can't Answer Incoming Phone Call-20190924_153301.jpeg
    09-24-2019 06:35 PM
  13. toenail_flicker's Avatar
    No. I use apex. I've had the phone about two + weeks and I answered calls last week
    When did this start happening?
    Do u. Use Nova?

    That's definitely alternative.
    mustang7757 likes this.
    09-24-2019 06:37 PM
  14. toenail_flicker's Avatar
    I get a green phone "button" and red phone "botton" and I have to swipe one or the other to either answer a call or decline a call (or just turn the phone over to silence a call).
    I finally got it to swipe, but I have to swipe hard and far.

    anyway to turn this off so I can just press the buttons to answer? it wasn't setup like this at first.
    09-24-2019 06:41 PM
  15. mustang7757's Avatar
    No. I use apex. I've had the phone about two + weeks and I answered calls last week
    Try using the stock launcher to test this out
    09-24-2019 06:41 PM
  16. toenail_flicker's Avatar
    Try using the stock launcher to test this out

    I'm wondering if it's the theme I'm using, which would really suck because I like it a lot. I've been using apex since day one so I don't see where that would do it.
    09-24-2019 06:44 PM
  17. toenail_flicker's Avatar
    it's not apex and it's not the theme
    09-24-2019 06:48 PM
  18. mustang7757's Avatar
    it's not apex and it's not the theme
    Administrator
    09-24-2019 07:15 PM
  19. toenail_flicker's Avatar
    Administrator

    ?
    09-24-2019 07:25 PM
  20. mustang7757's Avatar
    ?
    In settings type administrator should be only find my phone
    09-24-2019 08:16 PM
  21. toenail_flicker's Avatar
    In settings type administrator should be only find my phone

    unclear how that relates, but Package Disabler Pro also has admin rights by necessity
    09-24-2019 08:47 PM
  22. toenail_flicker's Avatar
    unclear how that relates, but Package Disabler Pro also has admin rights by necessity

    I removed admin rights for it and it didn't help anything. really hate having to swipe.
    09-24-2019 08:54 PM
  23. mustang7757's Avatar
    unclear how that relates, but Package Disabler Pro also has admin rights by necessity
    Because it can change lock screen behavior and different permissions
    09-24-2019 08:59 PM
  24. mustang7757's Avatar
    Test this out temp to see if causing issues
    09-24-2019 08:59 PM
  25. toenail_flicker's Avatar
    Test this out temp to see if causing issues

    thanks but already tried and it didn't help anything. I also don't use any kind of lock screen
    mustang7757 likes this.
    09-24-2019 09:03 PM
27 12

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