1. pj737's Avatar
    I am coming from the Samsung Note 9 (before that was the S8+ and earlier Note phones). Basically been with Samsung for over 15 years. The Note 10+ is the first Samsung I have ever owned that is virtually unusable in bright sunlight. I live in a fairly warm climate (day time temp about 82 degrees currently) and if I use the phone in sunlight for more than 3 minutes or so the screen will dim about 20%. Then if I continue to use it for another 4-5 minutes in sunlight it will continue to dim even more... taking it all the way down to a maximum of 50% screen brightness. As you could probably imagine, having your screen set at 50% screen brightness in direct sunlight results in a useless phone as it's almost impossible to read or see anything.

    I know it takes it to 50% because when I try to move the brightness setting bar it will brighten up to 50% of the bar (right in the middle) but does not go any brighter if the bar is pushed further to the right.

    I understand that this is probably to protect the phone from overheating but why on earth wouldn't the engineers at Samsung gimp the processor (to reduce overheating) since the vast majority of the heat generated from a phone is from the processor - not the screen. It's one thing to deal with a slow phone in direct sunlight... it's another when the phone is entirely useless because it's too dim to read.

    As noted, I have had many other Samsung phones and not one has reduced the brightness level so drastically in direct sunlight that the phone becomes useless.

    Do I have a bad phone or is this what others in warm climates and direct sunlight use are experiencing? If this is a new but totally normal gimping feature for the Note 10+ is there any possible way of overriding this? I would prefer to have a shortened phone lifespan (I don't keep my phones for more than 1.5 years) then to have a phone that is the equivalent of a brick in direct sunlight. Any feedback is much appreciated.
    10-05-2019 06:04 PM
  2. pool_shark's Avatar
    I have had my phone in direct sunlight plenty of times in 80 and 90 degree temps. The brightness was all the way up.
    10-05-2019 06:44 PM
  3. o4liberty's Avatar
    Probably the best sunlight device I have ever owned no issue here.
    10-05-2019 07:06 PM
  4. runfar262's Avatar
    I live in the southwest at a high elevation. It's usually VERY sunny. I've not noticed any problem.Sorry you are having difficulties.
    10-05-2019 07:15 PM
  5. 103Softail's Avatar
    Same here in bright Aussie sun.....no problems
    10-05-2019 07:18 PM
  6. me just saying's Avatar
    do you have automatic battery saver on or whatever it is called - too lazy to get my phone and check. It is the feature where when the battery gets low, one thing it will do is to reduce brightness.
    runfar262 likes this.
    10-05-2019 07:23 PM
  7. anon(7901790)'s Avatar
    I live in Hawai'i, it's sunny year round, and I've never had this problem.
    10-05-2019 08:26 PM
  8. pool_shark's Avatar
    I live in Hawai'i, it's sunny year round, and I've never had this problem.
    Hey! I live in Ohio, winter is coming. No need to brag.

    I just remembered, last year we hired a guy from Hawaii.
    When I read his resume I immediately assumed he was lying about wanting the job.
    10-06-2019 07:07 AM
  9. Hermes Hidayat's Avatar
    That is wierd. Samsung LED displays are known to be best under sunlight.
    10-06-2019 08:35 AM
  10. zorian99's Avatar
    I work outside every day and have never had any problems seeing the screen with any Note phone...the 10+ included...it's one of the reason I keep going back to the Note
    10-06-2019 09:37 AM
  11. 11B1P's Avatar
    Do you have the auto brightness turned on?
    EMGSM likes this.
    10-06-2019 11:22 AM
  12. rabernet's Avatar
    I'm in HOTlanta, and haven't experienced this in bright sunlight. In fact, I rarely even think about being able to read the screen.
    10-06-2019 12:02 PM
  13. strikeIII's Avatar
    Yeah no issues here either with direct sunlight. Possibly a defective device. I was playing some games outside on my lunch break for about 10 minutes straight and didn't have any problems with the screen dimming.
    10-06-2019 02:41 PM
  14. zorian99's Avatar
    yes phone needs to be on auto brightness to get the extra for extreme sunlight
    10-06-2019 02:58 PM
  15. anon(7901790)'s Avatar
    Hey! I live in Ohio, winter is coming. No need to brag.

    I just remembered, last year we hired a guy from Hawaii.
    When I read his resume I immediately assumed he was lying about wanting the job.
    He was telling the truth! The cost of living is forcing many here to find employment on the Mainland. We're losing over 1,000 people/families a year just from cost of living. Throw in other factors like lowered birth rate and deaths, it comes out to a couple thousand or so.

    Hawai'i is the 5th worst state to work in. We are the Democratic Socialists State of Hawai'i.
    10-07-2019 01:05 PM
  16. pool_shark's Avatar
    He was telling the truth! The cost of living is forcing many here to find employment on the Mainland. We're losing over 1,000 people/families a year just from cost of living. Throw in other factors like lowered birth rate and deaths, it comes out to a couple thousand or so.

    Hawai'i is the 5th worst state to work in. We are the Democratic Socialists State of Hawai'i.
    Yeah, I had to ask him why he wanted to come here. Turns out he was from Ohio. Having family here and the high cost of living is what made him want to come back.

    His wife is native, never experienced snow.
    anon(7901790) likes this.
    10-07-2019 01:26 PM
  17. EMGSM's Avatar
    Do you have the auto brightness turned on?
    This ^
    10-07-2019 01:58 PM
  18. anon(7901790)'s Avatar
    His wife is native, never experienced snow.
    Fun fact: Drivers in Hawai'i handle driving in the rain about as well as drivers in Houston handle driving in the snow...poorly.
    pool_shark likes this.
    10-07-2019 02:01 PM
  19. ChrisN094's Avatar
    Hi

    I have had this problem a few times in direct sunlight. Today was the worst. At lowest brightness it was black. Had to go into house to get it back on.

    I tried Samsung support but they were no help. Tried optimising function and that brought it back to life.

    I presume I had too many apps on and it's a 20 degree day in direct light. Took case off and phone is very warm. I run the phone with the screen up fully in sunlight but otherwise recommended options with adaptive settings off.

    Did you ever get a solution for your problem?
    05-28-2020 11:56 AM
  20. mustang7757's Avatar
    Hi

    I have had this problem a few times in direct sunlight. Today was the worst. At lowest brightness it was black. Had to go into house to get it back on.

    I tried Samsung support but they were no help. Tried optimising function and that brought it back to life.

    I presume I had too many apps on and it's a 20 degree day in direct light. Took case off and phone is very warm. I run the phone with the screen up fully in sunlight but otherwise recommended options with adaptive settings off.

    Did you ever get a solution for your problem?
    Hi welcome!
    You can try high performance mode , see if it works better . It adjust the screen brightness higher
    05-28-2020 12:12 PM
  21. ChrisN094's Avatar
    Hi welcome!
    You can try high performance mode , see if it works better . It adjust the screen brightness higher
    Hi

    I did try this but made no difference.

    It's more about trying to work out why tbh.

    Thanks
    C..
    05-28-2020 02:36 PM
  22. mustang7757's Avatar
    Hi

    I did try this but made no difference.

    It's more about trying to work out why tbh.

    Thanks
    C..
    Try safe mode
    05-28-2020 02:49 PM
  23. Bodestone's Avatar
    You can get quick toggle apps that are a one icon widget that you can program with auto levels such as Auto/40/60/100

    I use Elixir as a multi button toggler and also replaced my battery percentage at the top with it
    Android is telling me it is eating battery in the background but only reports 0.1% usage per charge cycle. The nag is annoying though. I have reported that to them.

    I prefer a fixed range of screen brightnesses, turned up as my eye requires but leave the auto option in there.
    05-28-2020 02:50 PM
  24. Lukas Rycl's Avatar
    Ok I had same problem with Samsung galaxy note 9 even recording videos, while running 4k camera on sun. Now I buy latest Samsung galaxy note 10 plus, Snapdragon version and I can notice when using phone on sun just few minutes brightness is going dimm and I can't even read display.

    I am planning to buy Dji Drone Mavic air 2, so how I can possibly use this phone on sun?! No solution, maybe get different phone but no Samsung. This is crazy that their latest cpu can't run on direct sunlight?!
    07-20-2020 06:46 AM

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