1. larsonage's Avatar
    Has any purchase a phone on Amazon? Just wanted to know if anyone experienced any issues going through Amazon. I’m considering purchasing a Note10 plus.
    10-06-2019 02:36 PM
  2. toenail_flicker's Avatar
    Has any purchase a phone on Amazon? Just wanted to know if anyone experienced any issues going through Amazon. I’m considering purchasing a Note10 plus.
    do you have a link?

    if directly through Amazon, I wouldn't hesitate, but likely it's a third party seller, and maybe not even prime. I wouldn't chance it if I were you.
    larsonage likes this.
    10-06-2019 02:44 PM
  3. toenail_flicker's Avatar
    also, what's the pricing comparison between the two if it is sold direct from Amazon?
    10-06-2019 02:45 PM
  4. strikeIII's Avatar
    Yeah they have an option for ships by and sold by Amazon for Prime delivery so you shouldn't have any issues.

    Samsung Galaxy Note 10+ Plus Factory Unlocked Cell Phone with 512GB (U.S. Warranty), Aura Black/ Note10+ with Bluetooth True Wireless Earbuds and Wireless Charger Pad https://www.amazon.com/dp/B07XB3K4F4...cUvbUpU6661580
    10-06-2019 03:40 PM
  5. X1tymez's Avatar
    I purchased from Amazon before and return is easy. No restocking fee . If you live around Kohl's them it's added bonus, to spent money of course.


    Usually, I buy my phone from Samsung.
    10-06-2019 04:12 PM
  6. Gary02468's Avatar
    Samsung is still offering a large trade-in bounty, in addition to the extra gifts, so be sure to consider that too, if you have an eligible phone you want to trade.
    toenail_flicker likes this.
    10-06-2019 05:05 PM
  7. larsonage's Avatar
    do you have a link?

    if directly through Amazon, I wouldn't hesitate, but likely it's a third party seller, and maybe not even prime. I wouldn't chance it if I were you.
    Samsung Galaxy Note 10+ Plus Factory Unlocked Cell Phone with 512GB (U.S. Warranty), Aura Black/ Note10+ with Bluetooth True Wireless Earbuds and Wireless Charger Pad https://www.amazon.com/dp/B07XB3K4F4...cUvbUpU6661658
    10-06-2019 06:23 PM
  8. toenail_flicker's Avatar
    Samsung Galaxy Note 10+ Plus Factory Unlocked Cell Phone with 512GB (U.S. Warranty), Aura Black/ Note10+ with Bluetooth True Wireless Earbuds and Wireless Charger Pad https://www.amazon.com/dp/B07XB3K4F4...cUvbUpU6661661

    can't get a better deal on Samsung, or they're out of stock? they have incentives.
    10-06-2019 06:25 PM
  9. toenail_flicker's Avatar
    10-06-2019 06:27 PM
  10. larsonage's Avatar
    also, what's the pricing comparison between the two if it is sold direct from Amazon?
    Same price.
    10-06-2019 06:33 PM
  11. toenail_flicker's Avatar
    Same price.

    right. sometimes, if you go through the process, Samsung does offer incentives. I already bought from them so they wouldn't show for me, but you might try it.
    10-06-2019 06:44 PM
  12. kolyan2k's Avatar
    Samsung has one of the worst customer services. I would buy from somewhere where you can get an exchange hassle free.
    larsonage likes this.
    10-06-2019 10:19 PM
  13. Rukbat's Avatar
    I've purchased phones from some Amazon vendors that were brand new, local warranty, and a lot cheaper than anyone else. I've also purchased some that were pretty bad, like a "new" phone that was obviously very badly misused and had water damage. (Amazon accepts returns if there's anything wrong with an item advertised as being new, with no problem). So if the saving through Amazon is enough, I'd try Amazon. (The repair and any other customer service of that nature would still be through Samsung which, as koylan2k says, is about the worst there is. (Which is why I use Pixels now - the best customer service I've ever dealt with. No Notes, no one has that but Samsung, but I bought a stylus for $2 and I'm happy. [The updates are a lot more frequent too - first Monday of every month around 1 PM US eastern time. (they were a few minutes late today.)])
    larsonage likes this.
    10-07-2019 04:43 PM
  14. EMGSM's Avatar
    Usually, I buy my phone from Samsung.
    Same here.
    10-07-2019 08:18 PM
  15. kjjb0204's Avatar
    Samsung has one of the worst customer services. I would buy from somewhere where you can get an exchange hassle free.
    I had no issues returning a phone bought direct from Samsung. Filled out the form, got the rma, shipped it back and got the credit within days.
    10-08-2019 12:13 PM
  16. me just saying's Avatar
    I have gotten all of my samsung phones through at$t but I would have no hesitations purchasing through Samsung or amazon. no matter who you get the phone from, it will still be samsung who will provide any warranty work. That is where I would sweat. too many horror stories online about samsung and their warranty.
    larsonage likes this.
    10-08-2019 02:10 PM
  17. kolyan2k's Avatar
    I had no issues returning a phone bought direct from Samsung. Filled out the form, got the rma, shipped it back and got the credit within days.
    They dont do exchanges like every one else, you must 1st return what you bought. They do it on purpose to screw the customers and not deal with too many returns. It's not just phones, its everything they sell. Even if you want to pay for exchange and shipping, they still refuse to do it, fcking assholes
    10-08-2019 08:48 PM
  18. bhatech's Avatar
    If the price/offers are same on Amazon and Samsung then I choose Amazon since faster prime shipping and better customer service dealing with returns/exchanges.

    If Samsung.com has better price or offer I wouldn't hesitate buying from Samsung since I have had zero issues buying or trading or returning for the last few years. I have bought many phones direct from Samsung.
    larsonage likes this.
    10-09-2019 11:08 AM

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