10-10-2019 10:16 PM
42 12
tools
  1. toenail_flicker's Avatar
    headline says it all. when I try to access camera settings it comes up and immediately shuts down and goes back to camera. does it in pro mode, photo mode. anyone else.

    any idea what I can do to help it? cleared app cache but didn't help.
    10-10-2019 10:27 AM
  2. Hermes Hidayat's Avatar
    headline says it all. when I try to access camera settings it comes up and immediately shuts down and goes back to camera. does it in pro mode, photo mode. anyone else.

    any idea what I can do to help it? cleared app cache but didn't help.
    Mine seems fine. Does the app just close or does it say anything?
    Attached Thumbnails Can't Access Camera Settings After Sec Updates & Camera Update-screenshot_20191010-222514_camera.jpg  
    toenail_flicker likes this.
    10-10-2019 11:25 AM
  3. toenail_flicker's Avatar
    Mine seems fine. Does the app just close or does it say anything?

    if I access from the camera app, it immediately closes. if I access from apps>camera>settings button it immediately closes, reopens then closes again.

    glad you have no issues. who's your carrier?
    10-10-2019 11:31 AM
  4. Hermes Hidayat's Avatar
    if I access from the camera app, it immediately closes. if I access from apps>camera>settings button it immediately closes, reopens then closes again.

    glad you have no issues. who's your carrier?
    Im on unlocked...
    10-10-2019 11:36 AM
  5. Gary02468's Avatar
    You two have different phone hardware and different firmware versions, correct? And do you have different camera-software versions as well? It's difficult to compare without those details.
    10-10-2019 11:39 AM
  6. Hermes Hidayat's Avatar
    You two have different phone hardware and different firmware versions, correct? And do you have different camera-software versions as well? It's difficult to compare without those details.
    Here's mine.
    Attached Thumbnails Can't Access Camera Settings After Sec Updates & Camera Update-screenshot_20191010-225449_camera.jpg  
    10-10-2019 11:55 AM
  7. pool_shark's Avatar
    Try clearing cache, data, or both for the camera app.
    10-10-2019 12:00 PM
  8. toenail_flicker's Avatar
    You two have different phone hardware and different firmware versions, correct? And do you have different camera-software versions as well? It's difficult to compare without those details.

    why would I have two different phone hardware and firmware versions? I took the sec updates, first sept. then oct.
    10-10-2019 12:29 PM
  9. toenail_flicker's Avatar
    Try clearing cache, data, or both for the camera app.

    all caches cleared internally and externally multiple times. and it's affecting nearly all my apps in one way or another. adding a contact took multiple saves because it would only let me enter one address line at a time. kept saying cannot save. one address line, one save. city, one save, state, one save, zip last because it kept giving issues for saving.

    THIS is why I never take updates or update important apps like the camera. what a freakin' cf!

    I really have to thank (who is it?) google, samsung, sprint for this. ruined a perfect device. ruined. loved it now hate it.
    10-10-2019 12:33 PM
  10. Gary02468's Avatar
    THIS is why I never take updates or update important apps like the camera. what a freakin' cf!.
    You've tried booting into recovery and clearing the system cache too?
    10-10-2019 12:35 PM
  11. toenail_flicker's Avatar
    You've tried booting into recovery and clearing the system cache too?
    "all caches cleared internally and externally multiple times. and it's affecting nearly all my apps in one way or another. adding a contact took multiple saves because it would only let me enter one address line at a time. kept saying cannot save. one address line, one save. city, one save, state, one save, zip last because it kept giving issues for saving."
    10-10-2019 12:41 PM
  12. methodman89's Avatar
    What are you storing on the SD card? Pics? Camera app?
    10-10-2019 12:45 PM
  13. toenail_flicker's Avatar
    What are you storing on the SD card? Pics? Camera app?

    no apps. pics music downloads docs
    10-10-2019 12:46 PM
  14. Javier P's Avatar
    no apps. pics music downloads docs
    It could be a problem with the card. Can you unmount it temporarily and see if the problem persists? Or change the default location for pictures.
    10-10-2019 12:49 PM
  15. Hermes Hidayat's Avatar
    why would I have two different phone hardware and firmware versions? I took the sec updates, first sept. then oct.
    What he meant was. Me and you have different versions...
    10-10-2019 12:51 PM
  16. strikeIII's Avatar
    Have you tried Safe Mode? If that works then you may need to factory reset. If I remember correctly you use Package Disabler. Can be something conflicting with some system services you disabled.
    mustang7757 likes this.
    10-10-2019 01:13 PM
  17. Gary02468's Avatar
    If I remember correctly you use Package Disabler. Can be something conflicting with some system services you disabled.
    Package-disabling is notorious for causing problems such as these. It's like performing amateur brain surgery and hoping you don't cut anything important.
    strikeIII likes this.
    10-10-2019 01:17 PM
  18. mustang7757's Avatar
    Have you tried Safe Mode? If that works then you may need to factory reset. If I remember correctly you use Package Disabler. Can be something conflicting with some system services you disabled.
    Very good point , I forget he uses that
    strikeIII likes this.
    10-10-2019 01:55 PM
  19. toenail_flicker's Avatar
    Have you tried Safe Mode? If that works then you may need to factory reset. If I remember correctly you use Package Disabler. Can be something conflicting with some system services you disabled.

    nope not PDP. already tested that. it was disabled for all updates and still disabled when the attempt to access the camera settings took place - multiple times.

    I am not doing a FR. that simple. this may be fixed with the next update or camera update. I'm not in a hurry to access camera settings. they're set the way I like them.


    though I may try accessing it in safe mode.
    10-10-2019 03:24 PM
  20. toenail_flicker's Avatar
    Very good point , I forget he uses that

    she and I wasn't using it for the updates or camera settings access.
    mustang7757 likes this.
    10-10-2019 03:25 PM
  21. toenail_flicker's Avatar
    how do you dismount the sd internally? thanks
    10-10-2019 03:28 PM
  22. toenail_flicker's Avatar
    still can't access camera settings in safe mode
    10-10-2019 03:30 PM
  23. mustang7757's Avatar
    she and I wasn't using it for the updates or camera settings access.
    Sorry my bad
    10-10-2019 03:49 PM
  24. toenail_flicker's Avatar
    Sorry my bad

    lol no worries
    mustang7757 likes this.
    10-10-2019 03:58 PM
  25. toenail_flicker's Avatar
    how do you dismount the sd internally? thanks
    anyone? can you help with this? thanks.
    10-10-2019 04:04 PM
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