10-15-2019 08:47 AM
63 123
tools
  1. Mooncatt's Avatar
    It's worth noting though that while many here have reported using various IP68 Notes underwater, I don't recall seeing any reports from someone who intentionally used their (uncracked) IP68 phone underwater under IP68-consistent conditions and then encountered water damage. There could be such reports that I missed, though. Do you know of any?
    I doubt anyone, here or elsewhere, has used their phone under IP68 specific conditions. A pool or even a lake doesn't meet those requirements. Your tap water may not even meet the requirements (I'm assuming the test calls for purified/contaminant free water).
    Rukbat likes this.
    10-14-2019 10:26 AM
  2. zipro's Avatar
    Been wanting to get a diving case for the Note 10 but can't seem to be finding anything decent. WI have to stick with the go pro I suppose
    10-14-2019 01:44 PM
  3. whaddupdoe's Avatar
    Yes. I've done it with my Note 7, S7+, S9+, Note 9 and My Note 10. Used them all at the pool, waterparks, and beach. No issues. But make sure your phone is completely charged, because once the charging port gets wet it will take a few hours for the "moisture detected" notification to go away. You want be able to charge your phone unless you have a wireless charger.
    10-14-2019 01:59 PM
  4. Rukbat's Avatar
    I know their warranty says it excludes water damage, but do you have any evidence that they can legally get away with excluding an advertised capability from the warranty
    In the US it's simple contract law. If the warranty says "not covered", it's not covered.

    You might have a case if the phone is advertised as waterproof, because then the warranty is contradicting itself. But it doesn't, and moving the phone, even slowly, can exceed the IP68 rating, which is against 1.624 psi of water pressure (1.5 meters of pure water). If you expose it to 1.63 psi, you've exceeded that, and voided the warranty. (And just the act of putting it into 1.5 meters of water probably far exceeds 2 psi, the IP68 rating really has nothing to do with immersing the phone.) Since you aren't measuring the pressure, and the internal indicators are indicating that they got wet, there's nothing you can do.
    10-14-2019 02:10 PM
  5. me just saying's Avatar
    Yes. I've done it with my Note 7, S7+, S9+, Note 9 and My Note 10. Used them all at the pool, waterparks, and beach. No issues. But make sure your phone is completely charged, because once the charging port gets wet it will take a few hours for the "moisture detected" notification to go away. You want be able to charge your phone unless you have a wireless charger.
    could always cover the charging port with waterproof tape.
    10-14-2019 02:12 PM
  6. Mike Dee's Avatar
    I doubt anyone, here or elsewhere, has used their phone under IP68 specific conditions. A pool or even a lake doesn't meet those requirements. Your tap water may not even meet the requirements (I'm assuming the test calls for purified/contaminant free water).
    Exactly.... IP68 is a specific test in a controlled environmental condition.
    10-14-2019 02:14 PM
  7. Mooncatt's Avatar
    Exactly.... IP68 is a specific test in a controlled environmental condition.
    The same should be said for "military spec" durability too. Yes, there's a test for it, but no requirement of third party verification, and manufacturers are free to determine what is considered pass or fail.
    10-14-2019 02:20 PM
  8. me just saying's Avatar
    I would never put my phone underwater without some sort of protection. too many horror stories about samsung denying warranty claims because of water damage in spite of the rating.
    10-14-2019 02:22 PM
  9. Ruben Ocasio's Avatar
    Not me won't do it not risking damage on a 1,100 phone.
    mustang7757 likes this.
    10-14-2019 02:25 PM
  10. Mike Dee's Avatar
    The same should be said for "military spec" durability too. Yes, there's a test for it, but no requirement of third party verification, and manufacturers are free to determine what is considered pass or fail.
    Marketing is a wonderful thing!.... or not
    10-14-2019 02:58 PM
  11. wookiee2cu's Avatar
    Be on the safe side and get a snorkle bag for your phone, just make sure the measurements of the bag are big enough. I had one with my S9+ in Mexico last year, I had to take the case off the phone for it to fit in the bag but it worked out great and gave me piece of mind (plus I was in salt water).
    10-14-2019 03:31 PM
  12. gernerttl's Avatar
    No , its water resistant to certain spec and manufacturer doesn't cover water damage if it happens.
    It is IP68 rated which means it can be submerged into 1.5m water for up to 30min.

    https://forums.androidcentral.com/e?...token=0Nzykc1N
    10-14-2019 03:56 PM
  13. mustang7757's Avatar
    It is IP68 rated which means it can be submerged into 1.5m water for up to 30min.

    https://forums.androidcentral.com/e?...token=OuTxhKUM
    Yup , I know
    10-14-2019 05:09 PM
  14. me just saying's Avatar
    It is IP68 rated which means it can be submerged into 1.5m water for up to 30min.
    the problem is, it will most likely still void your warranty.
    10-14-2019 05:18 PM
  15. gernerttl's Avatar
    the problem is, it will most likely still void your warranty.
    No it won't. Did you not read what I posted? That is from Samsung's web page.
    10-14-2019 05:20 PM
  16. mustang7757's Avatar
    No it won't. Did you not read what I posted? That is from Samsung's web page.
    Your link seems to be broken
    10-14-2019 05:23 PM
  17. mustang7757's Avatar
    the problem is, it will most likely still void your warranty.
    Exactly, they wont cover any water damage phone ...
    10-14-2019 05:30 PM
  18. me just saying's Avatar
    No it won't. Did you not read what I posted? That is from Samsung's web page.
    in spite of what samsung says, when you put the phone in water, they will know one way or another so if there is a problem and you send your phone in, they will claim water damage most of the time. IMO, though they have great products, samsung is one of the worlds worse at honoring warranties, whether it be phones, electronic devices or appliances. there are too many horror stores online about them.
    10-14-2019 05:41 PM
  19. B. Diddy's Avatar
    It is IP68 rated which means it can be submerged into 1.5m water for up to 30min.

    https://forums.androidcentral.com/e?...token=RWvr9-Jf
    That actually doesn't say anything about guaranteeing that the phone will be waterproof under those conditions. It says specifically that it is "resistant to submersion" -- the wording there is important, because resistant doesn't mean impervious.

    If you look at the manual on pg 163, the wording there is also very careful to avoid any statement that the phone is waterproof. In fact, there are a lot of warnings about conditions that could cause problems (bold is mine):

    "The device is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly."

    "Liquid other than fresh water may enter the device faster. Failure to rinse
    the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues.

    And this is from the warranty: "Water damage to your device may void the manufacturer’s warranty. The device battery comes with an internal liquid indicator that will record if any water has damaged the battery. Water damage to your device may void the manufacturer’s warranty. Do not handle the device or components with wet hands."
    Laura Knotek and mustang7757 like this.
    10-14-2019 07:28 PM
  20. gernerttl's Avatar
    That actually doesn't say anything about guaranteeing that the phone will be waterproof under those conditions. It says specifically that it is "resistant to submersion" -- the wording there is important, because resistant doesn't mean impervious.

    If you look at the manual on pg 163, the wording there is also very careful to avoid any statement that the phone is waterproof. In fact, there are a lot of warnings about conditions that could cause problems (bold is mine):

    "The device is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly."

    "Liquid other than fresh water may enter the device faster. Failure to rinse
    the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues.

    And this is from the warranty: "Water damage to your device may void the manufacturer’s warranty. The device battery comes with an internal liquid indicator that will record if any water has damaged the battery. Water damage to your device may void the manufacturer’s warranty. Do not handle the device or components with wet hands."
    a) I never said impervious.
    b) Unless, there is a manufacturer's defect, the ONLY way water will get in, is if you use it in a matter for which it wasn't designed. Meaning, it has been submerged in 1.5m or less of water for OVER 30min, or it has been submerged in water DEEPER than 1.5m.

    The rub is proving you were using the phone as it was designed and not subjecting it to abnormal handling. Technically speaking, just by exposing the phone to normal atmospheric conditions will "expose" it to moisture. That is unless you live in the Atacama Desert.

    There is what is called, "fair use." As long as you are using the phone for its intended purpose and did not actually purposely abuse or misuse use the device, the warranty will apply.

    The point being is that according to the USER GUIDE, it can be allowed to get wet. It is not only in the user guide, but also in advertisements. If push comes to shove, Samsung could be held liable if the phone gets damaged while being used as it was designed. It just depends on how hard you are willing to push back if Samsung wants to be a turd.



    For the record, that IP68 rating WORKS. My wife got smacked by 5 foot wave while at Bellows. It knocked the phone (Note 8) out of her case. When we found it, it had been submerged in both salt water AND wet sand. We rinsed it off and let the charging port dry out and it is still going strong. I even have a photo of it when it was underwater.
    10-14-2019 07:54 PM
  21. B. Diddy's Avatar
    I understand all of your points, and it's great that the water resistance has done its job for you. I still think that the water resistance should be used as a good safety feature for the phone (which benefited your wife), but not as a reason to intentionally use the phone underwater. I've just seen way too many posts here about someone who dove underwater with their phone in order to take pictures, or ran it under a hose just to see how well the water resistance works, only to find that something's wonky afterwards.

    BTW, my point about mentioning that it isn't impervious has to do with how Samsung can address warranty coverage. A person who gets the phone wet and finds that the water resistance failed may not have much of an argument, since nowhere in the manual or warranty does it say that the phone is impervious to water.
    10-14-2019 08:06 PM
  22. VidJunky's Avatar
    Sea water and pool water are not the standard at which the device was tested or approved. They are using fresh water something more akin to a rain or rain puddle, sink or untreated toilet water, maybe a creek or pond, but not the harshness of chemically treated swim water (the chemicals degrade the seals) or highly destructive nature of salt that forms from drying sea water. So while you may think that your device is OK to just play pool side consider this, if the device becomes damaged how will you prove that it was never more than 1.5 meters deep, it was never submerged for more than 30 minutes, that it was only submerged in fresh water? They will have an IP68 water damaged device which would indicate that misuse must have occurred and you will just have your word.

    Meanwhile let's not forget the lawsuit Samsung is facing, which if nothing else has put them on the defensive and probably caused them to modify language in their claims and warrantees to protect themselves more than guarantee its users.

    https://www.google.com/url?sa=t&rct=...0eW_-dkqfSRx5M

    Light reading;
    https://www.google.com/url?sa=t&rct=...KwT-bSnEdn_q9r

    https://www.google.com/url?sa=t&rct=...8chzfyR78RStco
    10-14-2019 08:08 PM
  23. kj11's Avatar
    Took this and a ton more plus a few videos on my note 8 last summer, worked pretty well underwater except for a few times it seemed like it was sensing multiple touches on the screen, but that was just a minor annoyance.

    Had to wait until the charging port dried to charge it, but never had any others at all with the phone.Has anyone put their phone underwater and taken pictures or video?-smartselect_20191014-201326_photos.jpeg
    10-14-2019 08:16 PM
  24. gernerttl's Avatar
    Took this and a ton more plus a few videos on my note 8 last summer, worked pretty well underwater except for a few times it seemed like it was sending multiple touches on the screen, but that was just a minor annoyance.

    Had to wait until the charging port dried to charge it, but never had any others at all with the phone.Click image for larger version. 

Name:	SmartSelect_20191014-201326_Photos.jpeg 
Views:	7 
Size:	49.5 KB 
ID:	311668
    Did you have any problems with "phantom touches" while underwater? Meaning, did you have any issues using the touch screen when submerged?
    10-14-2019 08:22 PM
  25. kj11's Avatar
    Did you have any problems with "phantom touches" while underwater? Meaning, did you have any issues using the touch screen when submerged?
    Yes, a couple of times. Not enough to make it unusable but enough to be slightly annoying.

    I guess you would have picked up on that if I typed *sensing like I meant to instead of sending in my original post
    10-14-2019 08:25 PM
63 123

Similar Threads

  1. Phone won't save video in HVEC
    By johnnyshinta in forum Samsung Galaxy S10 & S10+
    Replies: 3
    Last Post: 10-13-2019, 05:09 PM
  2. Roaming turning off and Sim issue
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 10-13-2019, 03:42 PM
  3. Replies: 1
    Last Post: 10-13-2019, 09:57 AM
  4. Phones without the 3.5mm input particularly the Xperia 5.
    By fablis in forum Sony Xperia Series
    Replies: 0
    Last Post: 10-13-2019, 06:24 AM
  5. Why do have to keep replacing my phone charger?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 10-13-2019, 02:30 AM
LINK TO POST COPIED TO CLIPBOARD