10-21-2019 08:29 PM
32 12
tools
  1. toenail_flicker's Avatar
    anyone else have this? this is the goodness that the fu Sprint security update brought? what a joke. the use of this function has always been obvious by other info on the screen, and there is a manual. why do we need two notes on what should be a blank screen, other than the save, etc. info, telling to write a note there. smh blithering idiots all.

    also, you can no longer just turn your screen off and click twice to start the note if you spen is already out. now you have to put it back in, turn your screen off and pull the pen or hold the pen button and tap the screen. ridiculous extra step. broke what didn't need fixing.
    10-21-2019 11:02 AM
  2. isired's Avatar
    I'm on vzw, but I can get the screen-off memo while the screen is on and the pen is out by turning the screen off the tapping the screen while holding the s-pen button.

    Also, not sure what 2 messages you're getting, I've always (Note 5, Note 8, Note 10+) gotten 'title' note and instructions. But that goes away after I make a note and go back to make another a few minutes later, I just get the black screen with the icons for color, pen, eraser.
    10-21-2019 11:34 AM
  3. toenail_flicker's Avatar
    I can get the screen-off memo while the screen is on and the pen is out by turning the screen off the tapping the screen while holding the s-pen button.
    I mentioned that and feel it is an unnecessary change. more work for same result. the double click was easier.

    Also, not sure what 2 messages you're getting, I've always (Note 5, Note 8, Note 10+) gotten 'title' note and instructions. But that goes away after I make a note and go back to make another a few minutes later, I just get the black screen with the icons for color, pen, eraser.
    I've never had the instructions, only the clean blank screen with "icons for color, pen, eraser." mine is persistent and unnecessary. I get it every time. what a joke. made for a two year old. Sprint carp.
    10-21-2019 12:04 PM
  4. toenail_flicker's Avatar
    Persistent. There every single time. Not One, But Two Notes on the Screen-Off Note Telling You How to Use It-screenshot_20191021-090345_apex-20launcher.jpg
    10-21-2019 12:05 PM
  5. toenail_flicker's Avatar
    omg. and now when I go to look at the note, instead of being white, it is black with white writing. who came up with this stupididity?
    10-21-2019 12:24 PM
  6. toenail_flicker's Avatar
    both problems solved. they made internal changes so that now you have to choose to have a white note. why not leave the setting the person had in place? rolling my eyes here... after that selection, dear heavens what a pita, the message is gone and the notes are white again. this is a productivity device people. quit messing with what isn't broken. clearly not Sprint's fault rather yet another Sammy Whammy.
    10-21-2019 12:36 PM
  7. chazglenn3's Avatar
    What Sprint update? I'm still on the September patch.
    Liljoe83 likes this.
    10-21-2019 12:38 PM
  8. toenail_flicker's Avatar
    What Sprint update? I'm still on the September patch.

    I'm unlocked with Sprint and there was a 10/1 update pushed out that was pretty much a typical Sprint cf. this issue sits solely with Samsung though. if you're not unlocked you probably won't have that update available yet. I haven't seen any Sprint folks mention it, and very few UL Sprint folks.
    10-21-2019 12:41 PM
  9. chazglenn3's Avatar
    I see. No, I'm not on an unlocked phone. Maybe they will fix the update before we get it.
    toenail_flicker likes this.
    10-21-2019 02:51 PM
  10. toenail_flicker's Avatar
    I see. No, I'm not on an unlocked phone. Maybe they will fix the update before we get it.
    hope so.
    10-21-2019 04:33 PM
  11. gernerttl's Avatar
    anyone else have this? this is the goodness that the fu Sprint security update brought? what a joke. the use of this function has always been obvious by other info on the screen, and there is a manual. why do we need two notes on what should be a blank screen, other than the save, etc. info, telling to write a note there. smh blithering idiots all.

    also, you can no longer just turn your screen off and click twice to start the note if you spen is already out. now you have to put it back in, turn your screen off and pull the pen or hold the pen button and tap the screen. ridiculous extra step. broke what didn't need fixing.
    I tried to replicate your problem and I couldn't.

    My screen was off, I pulled out my S Pen and started writing. I got the same thing you posed in #4, but I just started writing. I didn't even need to press the S Pen button.

    Remember, you have to program the Side Key. You can set it up, that when you double click the side key to open Samsung Notes.

    I forgot to mention, I am Verizon with the Verizon variant, not unlocked.
    10-21-2019 05:46 PM
  12. isired's Avatar
    I tried to replicate your problem and I couldn't.

    My screen was off, I pulled out my S Pen and started writing. I got the same thing you posed in #4, but I just started writing. I didn't even need to press the S Pen button.
    That's the norm - you only have to press the s-pen button if the pen was already out when you turned the screen off then on.
    10-21-2019 05:54 PM
  13. isired's Avatar
    Persistent. There every single time. Click image for larger version. 

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    That's what I get the first time I pull the pen out while off. After that I just get the black screen, no text.

    Not sure if it's the first time in a day, or in a while. I know it happened the first time today, but I dont know the last time I did a screen off meme, probably a few days ago.
    10-21-2019 05:56 PM
  14. gernerttl's Avatar
    That's the norm - you only have to press the s-pen button if the pen was already out when you turned the screen off then on.
    Ok. Maybe I am not understanding what the problem is.
    10-21-2019 05:59 PM
  15. isired's Avatar
    Ok. Maybe I am not understanding what the problem is.
    The OP gets the instruction text every time he pulls the pen out while off, and when the pen is already out he can't initiate a screen off memo by turning the screen off and tapping the screen.
    10-21-2019 06:01 PM
  16. gernerttl's Avatar
    The OP gets the instruction text every time he pulls the pen out while off, and when the pen is already out he can't initiate a screen off memo by turning the screen off and tapping the screen.
    The saving the note as white writing on black background as the default is a little hokey. Otherwise, it seems to work as designed.

    Screen off: Pull out S Pen and started writing.
    Screen off (with S Pen out): Pressed S Pen button and started writing.

    Both worked.

    Because Samsung got rid of the Bixby Button, you now have a button that is multi-function. The double click action is one of three functions, open camera, open Bixby, or open an app that you designate.

    The phone is working as designed, we as users need to retrain ourselves to the new button layout and S Pen capabilities.
    10-21-2019 06:19 PM
  17. isired's Avatar
    The saving the note as white writing on black background as the default is a little hokey. Otherwise, it seems to work as designed.

    Screen off: Pull out S Pen and started writing.
    Screen off (with S Pen out): Pressed S Pen button and started writing.

    Both worked.

    Because Samsung got rid of the Bixby Button, you now have a button that is multi-function. The double click action is one of three functions, open camera, open Bixby, or open an app that you designate.

    The phone is working as designed, we as users need to retrain ourselves to the new button layout and S Pen capabilities.
    Yeah the default should be the old black on white save, I wonder if saving white on black as default is their way of letting people know it's there, or maybe in keeping with the trend toward 'dark mode'?

    Agree that almost everything is working as designed - but the instructions note is designed to go away. So something's wonky with the OPs function there. Maybe an app cache wipe, or system cache wipe would fix it - through the years, I've occasionally had random things like that happen after an update and a system cache wipe usually fixed it.
    10-21-2019 06:47 PM
  18. gernerttl's Avatar
    Agree that almost everything is working as designed - but the instructions note is designed to go away.
    It does as soon as you start writing.
    10-21-2019 06:59 PM
  19. isired's Avatar
    It does as soon as you start writing.
    Yeah but for me, after the first time it shows, the next time i pop the pen out with the screen off I dont get the text.
    10-21-2019 07:01 PM
  20. toenail_flicker's Avatar
    I tried to replicate your problem and I couldn't.

    My screen was off, I pulled out my S Pen and started writing. I got the same thing you posed in #4, but I just started writing. I didn't even need to press the S Pen button.

    Remember, you have to program the Side Key. You can set it up, that when you double click the side key to open Samsung Notes.

    I forgot to mention, I am Verizon with the Verizon variant, not unlocked.

    thank you, but non of this is applicable to my previous issue.
    10-21-2019 07:27 PM
  21. toenail_flicker's Avatar
    It does as soon as you start writing.

    it didn't for me and that was the issue along with the black note instead of white. Sammy did a whammy and changed settings up/created new ones without notification. until I started poking I didn't find the new settings and then the screen text notes went away, but not until I changed the settings. I tried several times and they were persistent up until that point.

    not imaginary, but real and persistent regardless of what everyone else's experience was/is. it's fixed now though. had two change two things in the new settings options and the unwanted instructions vanished. never saw them before and don't ever want to see them again.
    10-21-2019 07:31 PM
  22. toenail_flicker's Avatar
    Yeah but for me, after the first time it shows, the next time i pop the pen out with the screen off I dont get the text.

    that, as mentioned was not my experience. I tried several times. had never seen them before and they were not welcome at all.
    10-21-2019 07:32 PM
  23. toenail_flicker's Avatar
    My screen was off, I pulled out my S Pen and started writing. I got the same thing you posed in #4, but I just started writing. I didn't even need to press the S Pen button.
    my post was about if the pen was out already out and the screen was off. used to you could double click and start writing. that is gone. now you have to press the button and put the stylus on the screen. if I pull the pen out it wakes the screen instead of leaving it off. it's a pita.
    10-21-2019 07:37 PM
  24. isired's Avatar
    my post was about if the pen was out already out and the screen was off. used to you could double click and start writing. that is gone. now you have to press the button and put the stylus on the screen. if I pull the pen out it wakes the screen instead of leaving it off. it's a pita.
    Wait, if your screen is off, and you remove the pen, it waks the screen instead of giving you the screen off memo?
    10-21-2019 07:52 PM
  25. toenail_flicker's Avatar
    Wait, if your screen is off, and you remove the pen, it waks the screen instead of giving you the screen off memo?

    yes
    10-21-2019 08:02 PM
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