1. mhw100's Avatar
    Does the official screen protector have a filter on it that makes the display a little darker? My display doesn't seem quite as bright as reference models in stores.
    01-13-2020 11:43 AM
  2. SpookDroid's Avatar
    Nope, it's a clear film.
    01-13-2020 12:00 PM
  3. mhw100's Avatar
    I guess i better return it then.
    01-13-2020 12:17 PM
  4. SpookDroid's Avatar
    Before you do, make sure you are checking on full brightness and no display/video filtering options (natural darkens the screen usually) and that it's properly adjusted for warmth in the Screen Mode settings.
    01-13-2020 12:27 PM
  5. mhw100's Avatar
    Where are the video or display filtering options found?
    01-13-2020 12:57 PM
  6. SpookDroid's Avatar
    Display Settings, Screen Mode. Video filters (should only apply while playing videos and in certain apps, though) can be found in Advanced Features, Video Enhancer.
    01-13-2020 01:22 PM
  7. mhw100's Avatar
    Yes display settings are correct. Ill return it replacement
    01-13-2020 01:31 PM
  8. Hermes Hidayat's Avatar
    Does the official screen protector have a filter on it that makes the display a little darker? My display doesn't seem quite as bright as reference models in stores.
    Do the reference models have the screen protector too? Using your screen naked vs with any kind of clear screen protector,naked will always produce better images.
    01-13-2020 06:06 PM
  9. mhw100's Avatar
    No they don't have them on but if they're clear there shouldn't be any reduction in brightness
    01-14-2020 01:11 AM
  10. SpookDroid's Avatar
    Even clear ones have a slight effect, but granted, it shouldn't be that much different. It's only eeeeeever so slightly, not something you'd notice a lot when comparing devices.
    01-14-2020 11:48 AM
  11. msm0511's Avatar
    I wonder if the display models run the enhanced video mode setting constantly.
    01-14-2020 06:03 PM
  12. Morty2264's Avatar
    Did you indeed return your device, OP? Let us know when you have your replacement and how you are liking it!
    01-14-2020 06:07 PM
  13. SpookDroid's Avatar
    I wonder if the display models run the enhanced video mode setting constantly.
    If they run in Retail Demo Mode, yes.
    01-14-2020 06:25 PM
  14. msm0511's Avatar
    If they run in Retail Demo Mode, yes.
    That would explain the difference in brightness that the OP mentioned, wouldn't it?
    01-14-2020 06:29 PM
  15. mhw100's Avatar
    I returned it. Too expensive to settle on less than perfect. Multiple different stores all brighter.
    Morty2264 likes this.
    01-14-2020 06:55 PM
  16. bassplayrguy's Avatar
    I returned it. Too expensive to settle on less than perfect. Multiple different stores all brighter.
    Did you get a replacement?
    01-14-2020 07:49 PM
  17. mhw100's Avatar
    Did you get a replacement?
    Yes it will be coming once Samsung receives the original back.
    01-14-2020 08:28 PM
  18. Morty2264's Avatar
    I returned it. Too expensive to settle on less than perfect. Multiple different stores all brighter.
    So glad you returned it! You're right - it's too expensive to settle! Good for you!
    01-15-2020 08:32 AM

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