1. hawkfry's Avatar
    For some background I just factory reset my phone yesterday due to battery issues.
    I downloaded 4 photos from an email I previously sent myself but when I went to my gallery to look at them they weren't there. I just so happened to click on the Recent tab and the photos were there as well as in a Downloads album. How do I get them to show up on the Pictures tab? I've never had this problem before and have restarted my phone several times but they stay the same.
    02-14-2020 02:38 AM
  2. methodman89's Avatar
    For some background I just factory reset my phone yesterday due to battery issues.
    I downloaded 4 photos from an email I previously sent myself but when I went to my gallery to look at them they weren't there. I just so happened to click on the Recent tab and the photos were there as well as in a Downloads album. How do I get them to show up on the Pictures tab? I've never had this problem before and have restarted my phone several times but they stay the same.
    Have you looked in the Photos, which is separate from the Gallery?
    02-14-2020 04:01 AM
  3. hawkfry's Avatar
    I don't even have Photos set up because I don't use it.
    02-14-2020 11:48 AM
  4. hawkfry's Avatar
    Hopefully these explain what I mean a bit more? That blue square is a photo I saved from an email attachment. It shows under Recent but not Pictures
    Attached Thumbnails Photos downloaded from Gmail app not showing properly in gallery-20200214_094707.jpg   Photos downloaded from Gmail app not showing properly in gallery-screenshot_20200214-094546_gallery.jpg  
    02-14-2020 11:51 AM
  5. methodman89's Avatar
    I don't even have Photos set up because I don't use it.
    Did you tap the icon and confirm this? Out of the box, it is set up to have a copy. If you haven't 'set it up', it should be stock and have a copy.
    02-14-2020 12:07 PM
  6. hawkfry's Avatar
    Did you tap the icon and confirm this? Out of the box, it is set up to have a copy. If you haven't 'set it up', it should be stock and have a copy.

    Yes, when I tap it it shows some really old photos, nothing current, then asks me to allow permissions for it.
    02-14-2020 01:15 PM
  7. B. Diddy's Avatar
    Using a file manager app, look in the directory called /Download. Are the photo files there? If so, see if there's also a file called .nomedia in that directory -- if so, then delete that file. Or, you can copy the photo files to some other directory, like /Pictures.
    02-14-2020 01:28 PM
  8. methodman89's Avatar
    Yes, when I tap it it shows some really old photos, nothing current, then asks me to allow permissions for it.
    Allow the permission, at least temporarily, to see if Photos finds and displays them.
    02-14-2020 01:48 PM
  9. hawkfry's Avatar
    I figured it out, I think. I changed my download location to internal storage in Chrome and that seems to have fixed the issue and the photos are showing up properly now
    B. Diddy likes this.
    02-14-2020 02:41 PM

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