1. Matthew Stegman's Avatar
    So I broke out my AKG headphones that came with my note 10+ and noticed they sounded like complete crap. I got my wifes s10+ and her AKG headphones that came with her phone and are 3.5mm and sound WAY better. Much louder and way more bass! Now my question.

    Is this normal or is something wrong with my phone or headphones?
    04-01-2020 11:57 PM
  2. Matthew Stegman's Avatar
    I got out my USBC to 3.5mm Jack dongle and got out a different pair of headphones and sound quality is still bad!
    the sound coming out of the USBC port sucks! almost worth ditching note 10+ completely.
    04-02-2020 12:04 AM
  3. TodaySteve's Avatar
    To be fair to the phone I must add that my Bose bluetooth headphones sound FANTASTIC through my note 10 plus.
    04-03-2020 06:25 PM
  4. mustang7757's Avatar
    Using a pixel and one plus dongle and no issue with headphones on my Note 10+
    04-03-2020 07:05 PM
  5. bassplayrguy's Avatar
    Had phone jack will always sound better.
    Laura Knotek likes this.
    04-03-2020 07:26 PM
  6. Mike Dee's Avatar
    Had phone jack will always sound better.
    That's not always true. Many of the dongle adapters have a better DAC than the onboard one.
    04-04-2020 12:27 AM
  7. Mike Dee's Avatar
    I got out my USBC to 3.5mm Jack dongle and got out a different pair of headphones and sound quality is still bad!
    the sound coming out of the USBC port sucks! almost worth ditching note 10+ completely.
    Check your sound settings. Do you have Dolby Atmos on?
    mustang7757 likes this.
    04-04-2020 12:30 AM
  8. Matthew Stegman's Avatar
    I did a factory reset and that fixed the issue. AT&T still wants to replace the phone tho.
    04-04-2020 09:26 AM
  9. Mike Dee's Avatar
    I did a factory reset and that fixed the issue. AT&T still wants to replace the phone tho.
    That happened to me once with an LG device. One channel was bad....I was about to send it in so had to reset it anyway and it fixed the problem.
    04-04-2020 10:56 AM
  10. mustang7757's Avatar
    I did a factory reset and that fixed the issue. AT&T still wants to replace the phone tho.
    Glad it's ok now
    04-04-2020 12:57 PM
  11. Matthew Stegman's Avatar
    I got a replacement note 10 plus from AT&T and I flashed April security patch and I'm having those same headphone issues again. not sure if its the phone or headphones at this point.
    04-06-2020 11:14 PM
  12. mustang7757's Avatar
    I got a replacement note 10 plus from AT&T and I flashed April security patch and I'm having those same headphone issues again. not sure if its the phone or headphones at this point.
    Try clear cache in recovery?
    04-06-2020 11:21 PM
  13. Matthew Stegman's Avatar
    just tried didn't work. I bet a factory reset fixes it but don't feel like doing that again. I shouldn't have to do that every time.
    04-06-2020 11:26 PM
  14. mustang7757's Avatar
    04-06-2020 11:31 PM
  15. Matthew Stegman's Avatar
    I don't really know what the hell i did but its randomly sounding better again.
    04-06-2020 11:35 PM
  16. Matthew Stegman's Avatar
    I had my wife listen to it when it was bad to make sure I wasn't going crazy and she said the same thing.
    04-06-2020 11:36 PM
  17. mustang7757's Avatar
    Its unbelievable the update broke this
    04-06-2020 11:46 PM
  18. mustang7757's Avatar
    I can have you try some things out but don't know if want to do that ?
    04-07-2020 12:02 AM
  19. Matthew Stegman's Avatar
    depends on what it is and what I'm capable of lol.
    04-07-2020 12:18 AM
  20. mustang7757's Avatar
    depends on what it is and what I'm capable of lol.
    Lol. Its basically resetting settings , and apps
    04-07-2020 12:37 AM
  21. Matthew Stegman's Avatar
    I've also noticed playing games like call of duty mobile my wife's s10+ tends to load by at least 10 seconds fast than my note 10+
    04-07-2020 09:02 PM
  22. jeetu4444's Avatar
    I've also noticed playing games like call of duty mobile my wife's s10+ tends to load by at least 10 seconds fast than my note 10+
    Both phones have same processor?
    04-08-2020 08:54 PM

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