05-02-2020 10:06 PM
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  1. Android Central Question's Avatar
    Android Central Question
    My display is now in black and white except for a brief moment after a restart.
    Does anyone else have this problem?
    04-09-2020 04:21 AM
  2. SKalber's Avatar
    SKalber
    No, sorry to hear that. I hope someone has a solution for you.
    04-09-2020 10:14 AM
  3. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    You check accessibility settings you grey scale on or extreme power saving mode on , cab also check in safe mode .

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    https://forums.androidcentral.com/sh...d.php?t=409154
    B. Diddy likes this.
    04-09-2020 10:49 AM
  4. nancyannr's Avatar
    nancyannr
    I have the same problem. Already checked accessibility/greyscale, power save. Nothing works to restore color.
    05-02-2020 02:58 PM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Does the phone have Google's Digital Wellbeing installed? If so, check the Wind Down/Greyscale option there.
    05-02-2020 03:01 PM
  7. nancyannr's Avatar
    nancyannr
    checked that too, but no joy. Has anyone successfully resolved this issue? It happened immediately after the last update, instead of coming back in the usual color after the update, it turned black & white right after the loading.
    05-02-2020 03:13 PM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Does it also happen in Safe Mode? https://www.t-mobile.com/support/dev...-galaxy-note10
    05-02-2020 03:41 PM
  9. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by nancyannr
    checked that too, but no joy. Has anyone successfully resolved this issue? It happened immediately after the last update, instead of coming back in the usual color after the update, it turned black & white right after the loading.
    Couple things to try :

    Settings >general management >reset
    *Choose accebility reset first

    *If dont work settings reset
    B. Diddy likes this.
    05-02-2020 03:44 PM
  10. nancyannr's Avatar
    nancyannr
    Resetting all settings worked! Thank you.
    mustang7757 and B. Diddy like this.
    05-02-2020 10:01 PM
  11. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
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    Originally Posted by nancyannr
    Resetting all settings worked! Thank you.
    Your welcome!
    05-02-2020 10:06 PM
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