09-20-2018 08:35 PM
27 12
  1. nickfuke's Avatar
    Anybody know why my songs magically disappear from my playlist on note 2??? One day I'll have 100 songs, and the next day I'll have 20...

    Sent from my SCH-I605 using Android Central Forums
    02-06-2013 11:03 PM
  2. Jude526's Avatar
    Us your SD card properly inserted? Mounted?

    Sent from my Samsung Galaxy Note2
    02-07-2013 12:04 AM
  3. nickfuke's Avatar

    Sent from my SCH-I605 using Android Central Forums
    02-07-2013 07:42 AM
  4. nickfuke's Avatar
    All of my songs are still on my sd card, but when I make a playlist they end up getting erased from the playlist.

    Sent from my SCH-I605 using Android Central Forums
    02-07-2013 07:46 AM
  5. Yesenia Gonzalez's Avatar
    I have the same exact problem and it's annoying. I'm going to call T-Mobile right now see if maybe they can help
    04-09-2013 02:27 PM
  6. Yesenia Gonzalez's Avatar
    I just got off the phone and they said it's most likely due to too much memory, that wasn't my issue so he sent me instructions to do a master reset.
    04-09-2013 02:53 PM
  7. rankar7's Avatar
    I just got off the phone and they said it's most likely due to too much memory, that wasn't my issue so he sent me instructions to do a master reset.
    wait, before doing a master reset do the following:

    1. Go to system settings
    2. Go to Applications Manager and locate Music Player (or whichever music app you're using)
    3. Select Delete Data and Clear Cache
    4. Restart phone
    5. Now go back to Music Player (or whichever music app) and rebuild your playlist (I suggest doing a test playlist)
    6. Observe to see if this fixed it; let us know how it worked out
    04-10-2013 04:59 PM
  8. plopster's Avatar
    Just cleared data and cache. Will update.
    05-23-2013 10:43 PM
  9. Jay Mariano's Avatar
    followed the steps you gave and so far, it works.. thanks!!
    06-18-2013 07:57 PM
  10. mattsq's Avatar
    would that delete all my songs from my phone?
    07-08-2013 03:58 PM
  11. Internet_Tough_Guy's Avatar
    glad you were able to fix the issue. I just thought the phone automatically reject Justin Bieber songs...so thought that was the issue...lol
    universeand likes this.
    07-08-2013 04:14 PM
  12. guppyem's Avatar
    would it delete all of the songs on my music player?
    07-19-2013 04:31 PM
  13. Damdman's Avatar
    No, It just forces the media player to reload all your songs (:
    07-29-2013 04:06 PM
  14. Double0EK's Avatar
    I know this is an older thread but are you UnMounting your SDCard in Settings > Storage before this happens? Its happened to me a few times and I only noticed it happening when I do that to force refresh my sdcard.
    07-29-2013 06:49 PM
  15. topdogmsn's Avatar
    i have the exact same problem with my samsung galaxy 3s, with the software 4.1.2. the playlists content disapears all the time.
    what helped on my phone was to make a backup on your pc, from the phones and SD-cards memory, then format your phone (both phone card) PROBLEM FIXED. I know it takes some time to restore everything, i recommend that you install "backup and restore" and "playlist backup" on your phone and make a backup on your apps and playlist. good luck

    PS. install only the apps that you need (it could be an app that did made the bug)
    PPS. if you can use another music player than the default one, that could also prevent the bug, i am using "Now Playing"
    08-12-2013 01:59 PM
  16. Ronal Pinto's Avatar
    I called samsung because I had the same problem and this is what they told me to do and I have not had any problems since.
    Go to settings, then more or general, whatever says on your phone, aplication manager, select the music player you are using, clear all data, remove the battery from your phone for full two minutes and turn it back on.
    That is what I did and it worked for me.
    01-05-2014 10:47 PM
  17. Christopher Brett's Avatar
    Thanks for nothing Ronal. The problem worsened. I originally had over 900 songs, that decreased to 20, but now I have zero.
    08-18-2014 09:36 PM
  18. Christopher Brett's Avatar
    This didn't help, but didn't delete the rest of my music either. Can you please help?
    08-18-2014 09:39 PM
  19. Cheldove's Avatar
    I had so hoped this would solved my problem of songs deleting from my playlist, but it didn't. I put 10 songs on a list, rebooted, and then came back and all 10 were gone, but the playlist still existed with 0 songs. This is so frustrating. I guess the easiest fix for now is never to turn the device off.
    09-16-2015 03:22 AM
  20. Cheldove's Avatar
    What I have just discovered, with the help of tech support for my device, is whenever the playlist is edited, and new songs are added, you must go to the "Edit Playlist" option out beside the playlist to SAVE it. This problem had been frustrating me for months, but from what I can tell it simply comes down to making sure your final list is saved each and every time something is added, or else the new songs will not appear each time the device is powered off and back on. My guess is the 20 you have showing were somehow saved when the original playlist was created, but you didn't resave the playlist itself when you added the additional 80 songs. I've done TEST playlists, and it seems to be the solution, at least in my case with my Android tablet.
    09-17-2015 01:23 PM
  21. the student1's Avatar
    Thanks! I would shut off my phone and when I turned it back on boom! All songs were deleted!!!! Happened three times I tried calling tech support but they were closed so I came here. Glad I did too. Thanks to this poster I went to Edit playlist on top right corner of the specific playlist page I added songs and then scroll to the bottom right and press grey Save button that's it! What a headache because the 510 Desire never required us to do this ...but it also didn't come wit Gorilla glass or scratch resistance and a faster processor...so I'm grateful.
    09-01-2016 10:29 PM
  22. saveetha kirupaharan1's Avatar
    Hey I have a really big problem so when I opened my play music it was telling me I had no music but when I went to my storage it had a few songs on my downloads . How do I transfer that to my music app
    03-18-2017 03:00 PM
  23. saveetha kirupaharan1's Avatar
    I have the same problem my songs are showing up onu storage downloads but not on my music apps, if u find a solution please let me know
    03-18-2017 03:04 PM
  24. Babygurl123_Love's Avatar
    I did it didn't work
    02-07-2018 07:05 PM
  25. TelvisTed's Avatar
    I'm sorry, but I didn't see the end all/be all solution here. I've not had this problem before when switching from one phone to another. And now that I have a Blackberry Keyone and just started having this issue, I thought this was a Blackberry issue, but now that I see others having this problem, its not a Blackberry K1 thing. How did this get initiated? I was always using PlayerPro and when I started seeing the problem on my new Blackberry, it actually did say "another app over ..something"..I can't remember the exact verbage and then gave me the option to "restore"..but it would happen again and again...I uninstalled PlayerPro and installed Pi Music player and its happening again and tried to restore, but it didn't work. Assistance please??
    09-20-2018 08:25 PM
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