N2 Text / Calls not going out / in? handset vs Sprint?

[whyst]

I wonder if it is a handset issue or Sprint issue or Sprint Note 2 issue?
I am in Chicago, Pilsen and Logan Square neighborhoods.

-. for a month now, text messages are not coming in / out... phone calls not coming / out. Coworker has Sprint HTC Evo, no prob w her texts and calls right inside the middle of a two story building. For the past month, I have to reset the phone a few times EVERY DAY, and often I have to send myself test text messages and test calls from my office landline, and if there is an issue, i reset it a few times...

-. yesterday we were in a major downtown hotel, my wife has identical S3N, she could text and surf the web without any problem, and I have no signal... We checked out SETTINGS for data / roaming and 3g, and we both had identical settings... I reset phone, intermittent brief periods of 3G signals, and intermittently text coming out.
extremely annoying specially when you are coordinating w two other friends for dinner plans and you are stuck at a place, NOT being able to communicate, and friends getting annoyed, waiting.

Is this a handset problem or a Sprint Network problem?

 

[tirith]

Next thing to do... call Sprint and have them reactivate your device.

~swyped from a galaxy (note 2) far far away