1. mumc26's Avatar
    The screen on my Note II is broken - it's black and unresponsive to touch - however the phone still seems to be working as I'm still getting calls etc. (although I can't answer them). Replacement phone is on it's way but I haven't backed up in a while so would really like to get recent photos etc. off the phone before it's sent back. When I connect it via USB to the computer, although the phone beeps once it's plugged in, the computer doesn't recognise it and Kies says there is no device connected. Anyone know any way around this??? Any help here greatly appreciated!!
    05-30-2013 12:17 PM
  2. rankar7's Avatar
    The screen on my Note II is broken - it's black and unresponsive to touch - however the phone still seems to be working as I'm still getting calls etc. (although I can't answer them). Replacement phone is on it's way but I haven't backed up in a while so would really like to get recent photos etc. off the phone before it's sent back. When I connect it via USB to the computer, although the phone beeps once it's plugged in, the computer doesn't recognise it and Kies says there is no device connected. Anyone know any way around this??? Any help here greatly appreciated!!
    If you have an external SD card, perhaps ejecting it from phone and using a separate card reader to copy the files (assuming that you also stored the files on the card)?

    did your phone have lockscreen passcode/pin enabled?
    05-30-2013 10:17 PM

Similar Threads

  1. Factory reset with broken screen
    By joaoanastacio in forum General Help and How To
    Replies: 5
    Last Post: 05-15-2014, 04:45 PM
  2. Using the Note 2 with no screen protector - How would it hold up?
    By felloffthetruck in forum Verizon Galaxy Note 2
    Replies: 33
    Last Post: 09-29-2013, 04:47 PM
  3. Back up my contacts with no screen?
    By danna217 in forum AT&T Galaxy S III
    Replies: 2
    Last Post: 03-04-2013, 04:43 PM
  4. Recovering photos from phone with broken screen
    By user313 in forum Verizon Droid Incredible
    Replies: 2
    Last Post: 09-10-2010, 12:47 PM
  5. Where are my backed up notes? Please help
    By slthree in forum HTC EVO 4G
    Replies: 1
    Last Post: 06-28-2010, 02:39 PM
LINK TO POST COPIED TO CLIPBOARD