1. snaffo's Avatar
    Hi Guys,

    I am a new user here on this site and was hoping to gain some knowledge on fixing my galaxy note ii.

    I was out one night and my GN2 slipped out of my pocket and dropped to the floor. The battery and case were both detached and as soon as i placed everything together, the phone wouldn't turn on. However, after charging it for about a couple of hours - the phone miraculously turned on again.

    *****The catch is that, the screen is entirely black - not cracked but just pitch black.****

    BUT - The startup music works, the menu/return soft keys work on the phone, the phone vibrates when I take the S-PEN out. The menu/return soft keys light on when I press the lock button and fades when I press it again. Everything internally seems alright, just the screen is completely black and no response whatsoever.

    It charges perfectly as well so I summarized that it must be a display card problem, but what kind?

    Is there an easy way to fix it at a local repair shop - such as finding a new display card to replace?

    Thank You!
    Julie Cai likes this.
    08-04-2013 05:56 AM
  2. NoNexus's Avatar
    It sounds more like a loose connection than a real break. I would say that a repair shop should be able to take care of it rather quickly, I would see if your carrier has a repair center
    08-05-2013 01:30 PM
  3. Julie Cai's Avatar
    so how do i get this problem fixed????
    05-09-2014 12:06 AM

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