1. executiveg's Avatar
    i just did a factory reset on my phone and now stuck in a boot loop.
    i pulled the battery many times and even pulling the sim many times.

    please help. how do i get out of this?
    12-22-2013 05:52 PM
  2. ehosey2's Avatar
    Put the battery back in and at boot hold the home and power button while holding the volume up button and it should bring up the boot options. Select the option to clear data cache and reboot. Maybe that will enable it to boot normally.

    Sent from my Galaxy Note 2.
    executiveg likes this.
    12-22-2013 06:31 PM
  3. executiveg's Avatar
    thanks for replying
    but i tryed that many times.

    do you think verizon will be able to fix it or they will make me get a new phone?
    12-22-2013 08:19 PM

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