1. Hsudzen's Avatar
    When the firmware updated fail, the device was still functioning, however the next day, when device was left alone for a while, then i noticed the screen was started freezing with white blinking light. Next, i tried below
    1) Firstly, the screen showed Samsung Galaxy Note II was freezing with continuous white blinking light.
    2) Next, i removed the battery and restarted it, the screen became white-grey and still frezzed.
    Attachment 164475
    3)Used Volume-up + Power key+ Home key did not bring up the safe-mode boot-up routine,
    and the same white-grey like screen persisted.
    4) By mistakenly pressed Volume-down +Power Key+Home key brought up "Warning!!" message of
    Attachment 164476 "A custom OS can cause critical problems in phone and installed applications. If you want to download a custom OS, press the volume up key. Otherwise, press the volume down key to cancel."

    5) Pressed Volume-down only brought back the same screen again. Pressed Volume-up did not change any either. So, i went back step 4), but this time i pressed Volume-up first, and it brought up
    Attachment 164477
    Downloading ... Do not turn off target!!
    7)Later, i downloaded KiesSetup and installed Kies. Kies could not find my device, so i could not try fixing the firmware either.

    Tried above many times just showed similar results as above but all in vain. At this time, I think maybe "only factory reset can save my device". Any suggestion is welcome!
    02-23-2015 01:36 AM

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