1. shruti74's Avatar
    my samsung note 2 phone is not switching on. every time i switch on the phone it is showing samsung logo. and keeps on flashing the logo for hours.

    what should i do?
    i don't want to get it formatted because it has my important data in its internal storage.
    03-18-2015 12:56 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Recovery and wiping the cache partition, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-11018
    03-18-2015 01:55 PM

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