A
AC Question
How to save data if Note2 says: FirmwareUpgrade encountered issues. Pls select recovery mode in Kies
My Samsung suddenly froze and then showed the Android upgrade Robot. It then froze again with this message on the screen..."Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again."
I have never used Kies before so no data is stored on it. How can I get the data off the phone before it wipes/deletes it?
My only concern is retrieving/saving the data.
Thank you for your help!
My Samsung suddenly froze and then showed the Android upgrade Robot. It then froze again with this message on the screen..."Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again."
I have never used Kies before so no data is stored on it. How can I get the data off the phone before it wipes/deletes it?
My only concern is retrieving/saving the data.
Thank you for your help!