1. Brassleiter's Avatar
    This started about 3 days ago. I believe the main reason is that the phone is overheated when this problem occurs, the first time it happened I was using it extensively and the outdoor temperature was very hot and sunny. What happens is that the phone completely freezes or crashes and only a colorful display with lines is shown. When this happened for the first time I removed the battery manually to shut off the phone because the screen and buttons were not doing anything. The image of how the screen looks when the problem occurs is in this link puu.sh/jnvSu/0032abb767.jpg

    Is there a fix or a diagnosis of what causes this? If I can get the phone to turn on I will factory or hard reset it to see if it happens again. Thanks in advance.
    08-03-2015 03:52 AM

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