1. AC Question's Avatar
    whenever I get a call from a private/unknown number the phone doesn't ring. I get a black screen and call goes straight to message bank. my phone is a Samsung note 2.
    hope someone has a solution to this frustrating problem. no issue with any other calls.
    12-10-2015 04:41 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have any call blocker apps installed?

    Try wiping the cache partition, as a general troubleshooting step: https://support.t-mobile.com/docs/DOC-11018
    12-10-2015 12:05 PM

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