1. cganesh's Avatar
    Today my note 2 did a random reset and froze on Samsung screen. I took out battery and replaced it. Phone won't restart. Repeated removing battery and tried to do a hard reset and nothing happened. What else can I do?
    02-28-2016 02:57 PM
  2. nahoku's Avatar
    When you replaced the battery, did the phone get stuck on the Samsung screen again, or does it now not even turn on. If it doesn't even turn on, press and hold the power button for at least 30 seconds and see if it turns on.
    02-28-2016 03:54 PM
  3. cganesh's Avatar
    Totally blank screen. Holding power button not doing anything. Battery showed 100% just before pulling the battery the first time. Nothing happens when I plug in the charger either.

    Posted via the Android Central App
    02-28-2016 03:58 PM
  4. nahoku's Avatar
    Last effort... pull the battery and leave it out. Also pull the SD and Sim cards. Press and hold the power button for about 5 seconds... do this about 3 times (drains stray capacitance in the phone). Reinstall the battery (not SD and SIM) and press and hold the power button for 30 seconds. See if the phone turns on. If it's still blank, then you possibly have a dead phone. Next stop... repair shop, or buy a new phone. No working phone should need to go through this much effort to turn it on.
    02-28-2016 04:20 PM
  5. cganesh's Avatar
    Thanks for trying to help. Did as suggested and still no sign of life. No vibration.... will look for a cheap replacement while I wait for next version of Note so I can have data card.

    Posted via the Android Central App
    02-28-2016 05:10 PM
  6. nahoku's Avatar
    will look for a cheap replacement while I wait for next version of Note so I can have data card.
    Ahhh.... you mean the Note 6? I'm waiting to see how it develops also. I currently own a Note 4. Great phone!
    02-28-2016 05:39 PM

Similar Threads

  1. Lag while saving contacts to Note 3
    By Yash Shah8 in forum Samsung Galaxy Note 3
    Replies: 3
    Last Post: 03-29-2018, 12:37 AM
  2. Why won't my J5 send long texts?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 02-28-2016, 09:04 PM
  3. i forgot my pin for galaxy note 4, pl help to reset
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 02-28-2016, 04:27 PM
  4. Replies: 0
    Last Post: 02-28-2016, 02:21 PM
  5. Did anybody reset their Note edge and find a difference in battery life?
    By AC Question in forum Samsung Galaxy Note Edge
    Replies: 0
    Last Post: 02-28-2016, 10:39 AM
LINK TO POST COPIED TO CLIPBOARD