1. maiskhader's Avatar
    Im using a galaxy note 2
    my phone was running out of storage, and then the files that's saved in the device storage stopped appearing on the phone or on the computer when i plug it in the USB, although it shows as a used space on the phone and from the computer.
    I uninstalled the applications and showed the hidden files.. still no results
    SD card didn't get affected
    how can I get my data?
    11-25-2016 06:07 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you tried updating the drivers for your PC?
    11-25-2016 08:46 AM
  3. maiskhader's Avatar
    Hello, thank you
    no not really.. should I ?
    although i tried multiple PCs and it's the same..
    11-25-2016 10:00 AM
  4. Golfdriver97's Avatar
    It may be your best shot at getting those files.
    maiskhader likes this.
    11-25-2016 02:14 PM
  5. Rukbat's Avatar
    Unless you've "moved" apps to the card. They won't show as used space, but they will take up space.
    11-25-2016 02:22 PM
  6. maiskhader's Avatar
    i didn't move it, will not only the apps data are not showing.. either media or documents..
    although it's still taking space from the device storage
    11-25-2016 02:35 PM

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