1. bold1193's Avatar
    https://www.sammobile.com/news/psa-a...ote-20-in-usa/

    I just saw this article. It claims that for those who desire the AKG USB - c wired headphones, you need to contact Samsung customer service. Allegedly, they are willing to give them to you. No word on it will cost or not. Anyone interested in this? I definitely am.
    08-14-2020 04:04 PM
  2. james702283's Avatar
    The article says "In Samsung’s own words, for those consumers that prefer the USB-C wired headphones, our customer care team can offer them on request."

    It would be nice if they pointed us to where samsung says that so we can use that information with a customer care rep.
    08-14-2020 04:19 PM
  3. bold1193's Avatar
    The article says "In Samsung’s own words, for those consumers that prefer the USB-C wired headphones, our customer care team can offer them on request."

    It would be nice if they pointed us to where samsung says that so we can use that information with a customer care rep.
    Bingo! Haha. How are we supposed to contact them if they don't give us that necessary piece of information.
    james702283 likes this.
    08-14-2020 04:30 PM
  4. TMavC5's Avatar
    https://www.sammobile.com/news/psa-a...ote-20-in-usa/

    I just saw this article. It claims that for those who desire the AKG USB - c wired headphones, you need to contact Samsung customer service. Allegedly, they are willing to give them to you. No word on it will cost or not. Anyone interested in this? I definitely am.
    I have all AKG headset still in a box. Never use it.
    felloffthetruck likes this.
    08-14-2020 05:10 PM
  5. felloffthetruck's Avatar
    Hardly worth the hassle.
    AndroidFanboy8 likes this.
    08-14-2020 06:05 PM
  6. Mike Dee's Avatar
    The article says "In Samsung’s own words, for those consumers that prefer the USB-C wired headphones, our customer care team can offer them on request."

    It would be nice if they pointed us to where samsung says that so we can use that information with a customer care rep.
    You just email, call or chat after it's shipped
    Serkle K and Ranjen617 like this.
    08-14-2020 06:55 PM
  7. Mike Dee's Avatar
    https://www.sammobile.com/news/psa-a...ote-20-in-usa/

    I just saw this article. It claims that for those who desire the AKG USB - c wired headphones, you need to contact Samsung customer service. Allegedly, they are willing to give them to you. No word on it will cost or not. Anyone interested in this? I definitely am.
    You will get a code for 29.99
    Serkle K likes this.
    08-14-2020 06:56 PM
  8. james702283's Avatar
    You just email, call or chat after it's shipped
    I got that. I think you missed my point. I have already spoke with 4 different Samsung reps who were clueless about this. This article quotes something directly from Samsung regarding providing them to customers. Having a link to where samsung actually states that would be helpful.
    Apple2Droid likes this.
    08-14-2020 06:59 PM
  9. Mike Dee's Avatar
    I got that. I think you missed my point. I have already spoke with 4 different Samsung reps who were clueless about this. This article quotes something directly from Samsung regarding providing them to customers. Having a link to where samsung actually states that would be helpful.
    What avenue did you use to contact them?
    08-14-2020 07:20 PM
  10. james702283's Avatar
    What avenue did you use to contact them?
    Chat through the shop Samsung app, then was told to use the chat link on their website which then got me passed around to 3 different reps who claimed they could not help and wasted over an hour of my time. Hence why having where samsung actually states this would be useful.
    08-14-2020 07:22 PM
  11. donm527's Avatar
    Hey you gotta work for it if you want them. It's not like they want people to know either.

    Bingo! Haha. How are we supposed to contact them if they don't give us that necessary piece of information.
    Apple2Droid and tekjunkie28 like this.
    08-14-2020 08:26 PM
  12. Mike Dee's Avatar
    Chat through the shop Samsung app, then was told to use the chat link on their website which then got me passed around to 3 different reps who claimed they could not help and wasted over an hour of my time. Hence why having where samsung actually states this would be useful.
    I got through on the chat and they gave me a reference# to use to get a 29.99 promo code. I have to wait until it's shipped to send them an update to get the code. The issue may be that's it's too soon and not everyone is informed. The Android Authority article says that they will update the article with more information on this issue once they hear back from Samsung.

    Samsung Galaxy Note 20 headphones - Android Authority
    https://www.androidauthority.com/sam...mpression=true
    akuma13 and Apple2Droid like this.
    08-14-2020 08:28 PM
  13. donm527's Avatar
    Me neither so I won't bother.

    What really pops my cork is not getting extra S-Pen tips!!

    Ridiculous how they are nickel and dime-ing us here with these little things listed in article linked below.

    $1300 phone and your nickel and dime-ing ud with no headphones, no plastic case while some places do... no extra S-Pen tips!! smh.

    https://www.sammobile.com/news/galax...res-desperate/

    I have all AKG headset still in a box. Never use it.
    08-14-2020 08:35 PM
  14. Mike Dee's Avatar
    Me neither so I won't bother.

    What really pops my cork is not getting extra S-Pen tips!!

    Ridiculous how they are nickel and dime-ing us here with these little things.

    https://www.sammobile.com/news/galax...res-desperate/
    Although I'm still on the original tip on my Note 10+ it would be nice to have extra tips. I hope it's not accurate and somebody just didn't find them in the box. I almost threw mine out on the Note 10 because of the way they are packaged.
    Apple2Droid and Ranjen617 like this.
    08-14-2020 08:38 PM
  15. donm527's Avatar
    On my Note 8 they provided two tips for different surfaces or protectors. Surprisingly it made a diff. I hope they at least do that. And no extractor?? Don't tell me no SIM ejection tool either.

    Although I'm still on the original tip on my Note 10+ it would be nice to have extra tips. I hope it's not accurate and somebody just didn't find them in the box. I almost threw mine out on the Note 10 because of the way they are packaged.
    Apple2Droid and Ranjen617 like this.
    08-14-2020 08:44 PM
  16. Mike Dee's Avatar
    On my Note 8 they provided two tips for different surfaces or protectors. Surprisingly it made a diff. I hope they at least do that. And no extractor?? Don't tell me no SIM ejection tool either.
    I've seen unboxing with SIM tools and no extra tips....they speculated that it was because it was a review unit but I'm not so sure
    08-14-2020 08:56 PM
  17. donm527's Avatar
    I've seen unboxing with SIM tools and no extra tips....they speculated that it was because it was a review unit but I'm not so sure
    https://www.reddit.com/r/Note20/comm...tm_name=iossmf

    If you believe this guy got his N20U in Germany, he said he did get the headsets... but not the pen tips :/
    08-14-2020 09:01 PM
  18. donm527's Avatar
    08-14-2020 09:16 PM
  19. Mike Dee's Avatar
    Yeah....it sucks if true, but I'm not going to stress over it.
    08-14-2020 09:33 PM
  20. svtcobra's Avatar
    I love mine. Even if listening to the TV.
    08-14-2020 10:31 PM
  21. bmetelsky's Avatar
    Although I'm still on the original tip on my Note 10+ it would be nice to have extra tips. I hope it's not accurate and somebody just didn't find them in the box. I almost threw mine out on the Note 10 because of the way they are packaged.
    Keep the extra tips from your Note 10+. They will hopefully work with the new s-pen.
    Apple2Droid likes this.
    08-14-2020 11:53 PM
  22. KupKrazy's Avatar
    So it's true that headphones are not included in the US (Snapdragon) version... I saw a reviewer from London and his review unbox had the AKG headphones so I was hoping it would be the case everywhere but sounds like just the Exynos models.

    Bah.. I use bluetooth, but liked having these as backup or for conference calls. At the very least its the principal. No headphones, no S-pen tips (if true)... what next - the charger?
    08-15-2020 12:01 AM
  23. sweetypie31's Avatar
    I honestly didn't think people still used the headset that came with the phone. *shrugs*AKG Wired Headphones for Free?-screenshot_20200815-000253_bing.jpeg
    08-15-2020 12:03 AM
  24. mustang7757's Avatar
    I honestly didn't think people still used the headset that came with the phone. *shrugs*Click image for larger version. 

Name:	Screenshot_20200815-000253_Bing.jpeg 
Views:	46 
Size:	39.0 KB 
ID:	323916
    It's convenient if you forget to charge your Bluetooth ones .
    08-15-2020 12:12 AM
  25. CKwik240's Avatar
    I'm not really that concerned about the headset. I have buds at work and at home and I really only use them for calls. My wired headset is at work and I'm rarely in the office these days. I do have a wired headset at home from a S9 but I use that to plug into my laptop if someone calls me on MS teams for work.

    I still have my tops from my N10+ but if the last two notes are any indication, I'll be replacing my spen when I lose it in a few months. It's like clockwork. Lol.
    Apple2Droid likes this.
    08-15-2020 12:32 AM
406 123 ...
LINK TO POST COPIED TO CLIPBOARD