10-01-2020 12:14 PM
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  1. corvette72778's Avatar
    For those that skipped using the $150/$200 credit during your preorder, have you been emailed/received your store credit to use yet?
    09-01-2020 09:56 PM
  2. Flytetymex's Avatar
    No. It could take up to 35 days from delivery. Hopefully I can use it with the S7+ plus a trade in.
    09-01-2020 10:02 PM
  3. ansa82's Avatar
    For those that skipped using the $150/$200 credit during your preorder, have you been emailed/received your store credit to use yet?
    I got an email with my code 2 days after being approved.
    09-01-2020 10:18 PM
  4. ELAkid's Avatar
    I haven't yet, both credits say scheduled but I'm still waiting for the email with the codes.
    09-01-2020 10:22 PM
  5. corvette72778's Avatar
    I got an email with my code 2 days after being approved.
    Did you trade a phone in?
    09-01-2020 10:24 PM
  6. ansa82's Avatar
    Did you trade a phone in?
    Yes but through Verizon
    09-02-2020 10:55 AM
  7. Flytetymex's Avatar
    Spoke to them today and they just spit out verbatim what the initial email says (within 35 days). I've also not received the 35 dollar credit for registering for the pre-order for the S7 tablet
    09-02-2020 10:56 AM
  8. ELAkid's Avatar
    Spoke to them today and they just spit out verbatim what the initial email says (within 35 days). I've also not received the 35 dollar credit for registering for the pre-order for the S7 tablet
    I'm also waiting for that $35 credit for reserving the tab s7 plus,but nothing yet.
    09-02-2020 11:01 AM
  9. Flytetymex's Avatar
    I'm also waiting for that $35 credit for reserving the tab s7 plus,but nothing yet.
    When I spoke to them today they said I should have an email by the end of today but I doubt it. It's weird because everything was right on point for the Note 20 pre-orders. Also don't forget about Rakuten. Unfortunately right now they are at 3 percent so hopefully they will kick it up to 10 once again.
    09-02-2020 11:16 AM
  10. ELAkid's Avatar
    When I spoke to them today they said I should have an email by the end of today but I doubt it. It's weird because everything was right on point for the Note 20 pre-orders. Also don't forget about Rakuten. Unfortunately right now they are at 3 percent so hopefully they will kick it up to 10 once again.
    Thanks for the heads up, yeah Samsung customer service is all over the place I've had different reps all give me a different answer to the same question, I'm going to wait and see if I receive the instant credit email today
    09-02-2020 11:24 AM
  11. Deputy1's Avatar
    I basically was told the same thing that a lot of you have. About 35 days out we should receive an email with the link.
    09-02-2020 11:26 AM
  12. Flytetymex's Avatar
    I wanted to pre-order it first opportunity I got but i can wait assuming that you'll be able to still do trade-ins (you still can for the Note20 Ultra so thats a good sign). I just hope it's before they actually ship since I believe the keyboard combo is half off.
    09-02-2020 11:26 AM
  13. DSMpowerhousegroup's Avatar
    Yes, and have already spent it. Items shipped today. I did a pre-order though, so that may not be what you're asking. I just did the credit this week and it happened quickly.
    09-02-2020 11:57 AM
  14. larry1014's Avatar
    I wanted to pre-order it first opportunity I got but i can wait assuming that you'll be able to still do trade-ins (you still can for the Note20 Ultra so thats a good sign). I just hope it's before they actually ship since I believe the keyboard combo is half off.
    I was told 15 days from when phones were received the email would be sent. Not holding my breath. Also heard on here you can't use it on the tablet or combine the 2 credits of $200. We will see.
    09-02-2020 11:58 AM
  15. ELAkid's Avatar
    I was told 15 days from when phones were received the email would be sent. Not holding my breath. Also heard on here you can't use it on the tablet or combine the 2 credits of $200. We will see.
    Yeah I was told by a rep you can't combine the credits.
    09-02-2020 12:06 PM
  16. bassplayrguy's Avatar
    Yes but the watch 3 is backoredered.
    09-02-2020 12:11 PM
  17. cardboard60's Avatar
    Yea
    And it was wasted on ear buds .
    09-02-2020 12:37 PM
  18. wookiee2cu's Avatar
    Pre-order thru T-Mobile, got my phone on the 24th. Launched Shop Samsung app, submitted a request and within a minute or two it said it was approved and I'd get an email. 25th I opened the app and the credit was there and ordered the buds, received the buds on 28th.
    09-02-2020 12:47 PM
  19. aknotts66's Avatar
    For those that skipped using the $150/$200 credit during your preorder, have you been emailed/received your store credit to use yet?
    Those that are saying they received their code for the $150/200 are the ones that bought them in Carrier Stores. If you bought in a carrier store you were still eligible for the credit but had to go into the Shop Samsung app and verify. Those of us that Preordered from samsung.com have to wait past the return period for the code to be emailed to us. Which should be 14-35 days past launch date I'm guessing.
    09-02-2020 12:47 PM
  20. Flytetymex's Avatar
    Those that are saying they received their code for the $150/200 are the ones that bought them in Carrier Stores. If you bought in a carrier store you were still eligible for the credit but had to go into the Shop Samsung app and verify. Those of us that Preordered from samsung.com have to wait past the return period for the code to be emailed to us. Which should be 14-35 days past launch date I'm guessing.
    Within 35 days of delivery
    aknotts66 likes this.
    09-02-2020 12:53 PM
  21. corvette72778's Avatar
    Yea
    And it was wasted on ear buds .
    Why was it wasted?
    09-03-2020 12:46 PM
  22. cardboard60's Avatar
    I should of been able to put it in a credit..
    In case my TV or something went out in the next yr or two.
    I don't listen to music unless I get in my car and go somewhere..
    I'm retired..
    Only place I normally go is for treatment.
    09-03-2020 01:09 PM
  23. PhabPhan's Avatar
    When I spoke to them today they said I should have an email by the end of today but I doubt it. It's weird because everything was right on point for the Note 20 pre-orders. Also don't forget about Rakuten. Unfortunately right now they are at 3 percent so hopefully they will kick it up to 10 once again.
    Rakuten is 9% now. I reordered my tablet.
    09-04-2020 08:57 AM
  24. ELAkid's Avatar
    Rakuten is 9% now. I reordered my tablet.
    I've never used Rakuten, so is the 9% cash back on the price of the Tablet?
    09-04-2020 09:19 AM
  25. PhabPhan's Avatar
    I've never used Rakuten, so is the 9% cash back on the price of the Tablet?
    It's on the price of whatever you buy on Samsung. You will get it as a check/ PayPal payment.
    09-04-2020 09:45 AM
56 123

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