1. castone001's Avatar
    Ever since I got this phone last week most of the calls I try to make from my home office simply time out, otr I restart the phone and half of that time they go through. I show 4g with 3 bars.

    I have WiFi calling enabled and I have strong WiFi connectivity.

    I had the Note10+ before and never had this problem.
    09-02-2020 04:16 PM
  2. RTD212's Avatar
    I too have issues with WiFi calling on Verizon. I've turned it off. I had the same issue on the Note 10 Plus.
    castone001 likes this.
    09-02-2020 04:21 PM
  3. mustang7757's Avatar
    Have you tried calling Verizon see any outage in your area?
    How old the Sim you have?

    Can try resetting network, by going settings >general management >reset>reset network
    msm0511 likes this.
    09-02-2020 04:23 PM
  4. castone001's Avatar
    Have you tried calling Verizon see any outage in your area?
    How old the Sim you have?

    Can try resetting network, by going settings >general management >reset>reset network


    Wife and son have Note9 on VZW no issues
    Sim card is new, its the one that came with phone from Samsung
    Resetting the network settings now will try that good idea!
    mustang7757 likes this.
    09-02-2020 04:29 PM
  5. LordAndroid's Avatar
    Wife and son have Note9 on VZW no issues
    Sim card is new, its the one that came with phone from Samsung
    Resetting the network settings now will try that good idea!
    I'd like to know the outcome of this actually
    09-02-2020 04:47 PM
  6. msm0511's Avatar
    Wifi calling never worked right on my unlocked Note 10+ on T-Mobile. It dropped any and every call I had that lasted over 5 minutes or so. So far haven't had that issue on my 20 Ultra w/TMo firmware. Hopefully resetting network will help.
    09-02-2020 04:49 PM
  7. mustang7757's Avatar
    Wife and son have Note9 on VZW no issues
    Sim card is new, its the one that came with phone from Samsung
    Resetting the network settings now will try that good idea!
    OK let's see
    castone001 likes this.
    09-02-2020 04:50 PM
  8. castone001's Avatar
    OK let's see
    So far calls are going thru after the network reset worked!!
    Thank you sir.
    mustang7757, msm0511 and kbz1960 like this.
    09-02-2020 05:20 PM
  9. mustang7757's Avatar
    So far calls are going thru after the network reset worked!!
    Thank you sir.
    That's great, your welcome!
    msm0511 likes this.
    09-02-2020 05:31 PM
  10. msm0511's Avatar
    So far calls are going thru after the network reset worked!!
    Thank you sir.
    Good deal! Glad @mustang7757 could help.
    mustang7757 likes this.
    09-02-2020 09:30 PM
  11. Mike Dee's Avatar
    Good deal! Glad @mustang7757 could help.
    Yeah....I'm going to have to make it a point to be nicer to him.
    mustang7757 and kbz1960 like this.
    09-02-2020 11:13 PM
  12. Ruben Ocasio's Avatar
    Yeah....I'm going to have to make it a point to be nicer to him.
    lmfao
    mustang7757 and kbz1960 like this.
    09-02-2020 11:18 PM
  13. kevinpleasants's Avatar
    Even though your sim is new it could still be defective. The one I received with my Note 20 Ultra was scratched. I was experiencing problems so I went to my AT&T store and the rep looked at my sim and he showed me
    it was scratched. He replaced it and my phone is now running great.
    Wife and son have Note9 on VZW no issues
    Sim card is new, its the one that came with phone from Samsung
    Resetting the network settings now will try that good idea!
    09-03-2020 08:33 AM
  14. kevinpleasants's Avatar
    But I see your problem has been solved.
    Even though your sim is new it could still be defective. The one I received with my Note 20 Ultra was scratched. I was experiencing problems so I went to my AT&T store and the rep looked at my sim and he showed me
    it was scratched. He replaced it and my phone is now running great.
    09-03-2020 08:34 AM
  15. castone001's Avatar
    Damn! Problem is back. I can't call out or receive calls. I can send/receive texts and other network functions. Calling isn't working. Reset the Network settings again. no love.
    Talking with VZW support but well, you all know where thats gonna go. 8 hours later and they will say reset it.
    UGH!
    09-03-2020 11:58 AM
  16. castone001's Avatar
    I went in today to get a new sim card at the Verizon store. I'm ever hopefull.
    09-15-2020 10:52 PM
  17. ibcop's Avatar
    I had an issue like this with Verizon - they removed the device from the system, then re-added it. It solved my issues - just putting it out there as a possible remedy.
    09-16-2020 07:53 AM
  18. castone001's Avatar
    So far the new sim card from the Verizon store has been working perfectly.
    09-17-2020 09:56 AM

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