1. ncridgerunner's Avatar
    Android Auto with my Note 20 Ultra is somewhat unstable. Sometimes it fails to connect automatically when I plug the phone in and I have to unplug and re-plug the usb cable. Other times Android Auto will randomly stop working and again I have to unplug and re-plug. My Note 10 + had no problems and was very stable using the same USB cable. Has anyone else experienced these issues? Any suggestions for a workaround?
    09-11-2020 06:51 PM
  2. Mike Dee's Avatar
    09-11-2020 06:55 PM
  3. ncridgerunner's Avatar
    Just went over to the Subaru forum and found that some people are having problems with Android Auto after a software update to the car. This may be what is causing some problems for me. It's hard to determine if it is the phone or the car. I have tried different cables with no improvement.
    09-11-2020 07:30 PM
  4. mustang7757's Avatar
    Just went over to the Subaru forum and found that some people are having problems with Android Auto after a software update to the car. This may be what is causing some problems for me. It's hard to determine if it is the phone or the car. I have tried different cables with no improvement.
    Have you recently had the car system updated?
    09-11-2020 08:07 PM
  5. BigMosley's Avatar
    Android Auto with my Note 20 Ultra is somewhat unstable. Sometimes it fails to connect automatically when I plug the phone in and I have to unplug and re-plug the usb cable. Other times Android Auto will randomly stop working and again I have to unplug and re-plug. My Note 10 + had no problems and was very stable using the same USB cable. Has anyone else experienced these issues? Any suggestions for a workaround?
    I've had the same issue also but it's not exclusive to the N20U, it's also been buggy with my old Note10+. Sometimes it's not replugging in and out the cable from your phone rather the cable from your USB connection to your vehicle.
    09-11-2020 08:26 PM
  6. williams448's Avatar
    I use AA everyday, no issues. Be sure to use a high quality cable. Definitely try a new cable, even if it worked with a previous phone. Cables wear out quicker than people think.
    09-11-2020 08:55 PM
  7. ncridgerunner's Avatar
    Have you recently had the car system updated?
    Had it in for service and software was flashed. Not certain if the software for the head unit was affected by the flash.
    09-12-2020 07:41 AM
  8. ncridgerunner's Avatar
    I've had the same issue also but it's not exclusive to the N20U, it's also been buggy with my old Note10+. Sometimes it's not replugging in and out the cable from your phone rather the cable from your USB connection to your vehicle.
    I've changed cables but the USB to vehicle connection could be an issue as I store my bluetooth earbuds and a couple of smaller items in that area. It is possible they are contacting the cable where it plugs in to the car.
    09-12-2020 07:45 AM
  9. Mike Dee's Avatar
    I've changed cables but the USB to vehicle connection could be an issue as I store my bluetooth earbuds and a couple of smaller items in that area. It is possible they are contacting the cable where it plugs in to the car.
    The cable is not exposed so having items there should not be an issue.
    09-12-2020 07:48 AM
  10. mustang7757's Avatar
    Had it in for service and software was flashed. Not certain if the software for the head unit was affected by the flash.
    Most likely the PCM(Power Control Module)
    But it could of.
    09-12-2020 08:09 AM
  11. Fro7's Avatar
    I just switched to the note 20 ultra and have not at all been able to get Android Auto to work. I previously had the S10+ and it worked without issue. On another forum I read that clearing the cache partition works. I have not yet tried this though
    11-30-2020 08:17 AM
  12. Fro7's Avatar
    Just tried the clearing of the cache partition. Didn't work at all.
    11-30-2020 08:59 AM
  13. mustang7757's Avatar
    I just switched to the note 20 ultra and have not at all been able to get Android Auto to work. I previously had the S10+ and it worked without issue. On another forum I read that clearing the cache partition works. I have not yet tried this though
    Just tried the clearing of the cache partition. Didn't work at all.
    Hi, welcome to AC!

    What happens when you try to open it ?
    11-30-2020 12:59 PM
  14. Fro7's Avatar
    On the phone I see the banner for AA and it tells me to tap the screen on the car to launch. I do that the the car tells me to connect a device with AA installed sometimes, others it will say it can't connect and asks to retry. I reached out to Samsung for support today and was point to another forum that was less than helpful and then they offered to just refund my money. I don't want a refund, I just want it to work. My S10+ had 0 issues. I'm beginning to wonder if in Android 10 or the Note 20 particular if because AA is embedded in the OS if cars have an issue running it this way?
    11-30-2020 01:57 PM
  15. mustang7757's Avatar
    On the phone I see the banner for AA and it tells me to tap the screen on the car to launch. I do that the the car tells me to connect a device with AA installed sometimes, others it will say it can't connect and asks to retry. I reached out to Samsung for support today and was point to another forum that was less than helpful and then they offered to just refund my money. I don't want a refund, I just want it to work. My S10+ had 0 issues. I'm beginning to wonder if in Android 10 or the Note 20 particular if because AA is embedded in the OS if cars have an issue running it this way?
    Is this factory head unit or aftermarket?
    Can you reset it ?
    11-30-2020 04:12 PM
  16. Regas74's Avatar
    I've had the same issues, different cords, etc. Pulled the f11 fuse for 90 sec and seems to have done the trick
    12-20-2020 10:44 AM
  17. Regas74's Avatar
    I have a Jeep Wrangler 2018. Forgot to add that
    12-20-2020 04:19 PM
  18. Ted Turbo's Avatar
    Is ANYONE working on the software problem not allowing the S10E to connect to Android auto??? I installed a Pioneer AVH-2550NEX WTH? I've been working this problem for 4 months!!!! Not the cable, software version or hardware problem. I'm an Engineer and this is BS! I've owned every Samsung Galaxy from S5 - S10! The S10 sucks! Anyone know what Samsung or Google is doing about this?
    12-21-2020 03:42 PM

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