Manufacturer Warranty questions.

sweetypie31

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This is probably a silly question , but I'm going to ask anyway. Lol

I had to get a replacement device and I was able to use my manufacturer warranty on the old device. What I want to know is does my year manufacturer warranty restart with the new device or would they be going by the date in which I got the first device ?

I'm just not sure how it works since I've only did a manufacturer warranty exchange on one other device before the n20 and I never had to use it again.
 

trucksmoveamerica#AC

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This is probably a silly question , but I'm going to ask anyway. Lol

I had to get a replacement device and I was able to use my manufacturer warranty on the old device. What I want to know is does my year manufacturer warranty restart with the new device or would they be going by the date in which I got the first device ?

I'm just not sure how it works since I've only did a manufacturer warranty exchange on one other device before the n20 and I never had to use it again.
I think warranty goes by your original purchase date.
 

mustang7757

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This a good question, I would contact Samsung to make sure . What happens if you get a replacement phone at 8 month mark for warranty , you have 4 more months and warranty expires with replacement device, the warranty device should get 1 year mark also , but could be wrong double check that with Samsung.
 

Mike Dee

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This a good question, I would contact Samsung to make sure . What happens if you get a replacement phone at 8 month mark for warranty , you have 4 more months and warranty expires with replacement device, the warranty device should get 1 year mark also , but could be wrong double check that with Samsung.
Warranty is only from the original date. If you paid for a screen replacement that would carry a different warranty for that repair.
 

mustang7757

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2 month later after having a replacement device i don't have no more warranty you saying because it past its initial 1 year mark
 

Mike Dee

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So if I get a warranty device at 11 month mark and at 13 months it acts up , no warranty?
That's the way it works.....only exception would be if you used a damage protection warranty. The usually give you 90 days on replacement units but that varies by the insurance company.
 

mustang7757

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That's the way it works.....only exception would be if you used a damage protection warranty. The usually give you 90 days on replacement units but that varies by the insurance company.
This not through insurance, this through manufacturer
 

sweetypie31

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Thanks guys for the the answers. That's pretty sucky that the manufacturer warranty doesn't start over, but oh well. At least I still got 10 months left in the warranty period. Lol
 

trucksmoveamerica#AC

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Thanks guys for the the answers. That's pretty sucky that the manufacturer warranty doesn't start over, but oh well. At least I still got 10 months left in the warranty period. Lol
I feel if you are on month 11 of your warranty and they send you a refurb as replacement they should at least give a extra 30 days on the warranty. As said before they might if they feel like it, but that's a big if also.