10-31-2020 04:18 PM
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  1. kwatch's Avatar
    kwatch
    I have VZW service. I'm wondering if I need to change a set up for 5G service. I don't see any options to change for 5G service.

    VZW 5G service Note 20 Ultra-screenshot_20201027-165941_call-settings.jpg
    10-28-2020 06:22 PM
  2. TMavC5's Avatar
    TMavC5
    Originally Posted by kwatch
    I have VZW service. I'm wondering if I need to change a set up for 5G service. I don't see any options to change for 5G service.

    Click image for larger version.  Name: Screenshot_20201027-165941_Call settings.jpg  Views: 25  Size: 101.2 KB  ID: 328328
    Do you have a 5G Plan service with Verizon?
    10-28-2020 06:24 PM
  3. kwatch's Avatar
    kwatch
    Originally Posted by TMavC5
    Do you have a 5G Plan service with Verizon?
    Yes, I have Play More Unlimited.

    VZW 5G service Note 20 Ultra-v.png
    10-28-2020 06:48 PM
  4. kwatch's Avatar
    kwatch
    Should I move to New Play More Unlimited?

    VZW 5G service Note 20 Ultra-v2.png
    10-28-2020 06:54 PM
  5. buzzy3970's Avatar
    buzzy3970
    If you value hulu and disney plus more than apple music yea. If not no...
    Originally Posted by kwatch
    Should I move to New Play More Unlimited?

    Click image for larger version.  Name: v2.PNG  Views: 20  Size: 24.8 KB  ID: 328330
    10-28-2020 07:39 PM
  7. kwatch's Avatar
    kwatch
    Originally Posted by buzzy3970
    If you value hulu and disney plus more than apple music yea. If not no...
    I wanted to keep the apple music. That's why I stayed on the old plan. However, it seems like I'm not getting the 5G speed.
    10-28-2020 07:50 PM
  8. Mooncatt's Avatar
    Mooncatt
    Trusted Member
    Ambassador
    Originally Posted by kwatch
    I wanted to keep the apple music. That's why I stayed on the old plan. However, it seems like I'm not getting the 5G speed.
    Verizon just activated their nationwide low-band 5G network. Speeds on that are only about the same as 4G LTE, with many members here reporting worse speeds. If you were expecting the super fast speeds, that is only on the ultra-wideband 5G network, which is severely limited in availability right now and final coverage is anyone's guess. There's nothing you need to set to get it.
    J Dubbs likes this.
    10-28-2020 08:26 PM
  9. LordAndroid's Avatar
    LordAndroid
    Originally Posted by Mooncatt
    Verizon just activated their nationwide low-band 5G network. Speeds on that are only about the same as 4G LTE, with many members here reporting worse speeds. If you were expecting the super fast speeds, that is only on the ultra-wideband 5G network, which is severely limited in availability right now and final coverage is anyone's guess. There's nothing you need to set to get it.
    Even though VZW''s low band 5G in my area atleast it's faster then ATT low bad 5G I have confirmed with various speed test throughout my area.
    10-28-2020 08:49 PM
  10. TMavC5's Avatar
    TMavC5
    Originally Posted by TMavC5
    Do you have a 5G Plan service with Verizon?
    Did you use old SIM or new one?
    10-28-2020 10:40 PM
  11. kwatch's Avatar
    kwatch
    Originally Posted by TMavC5
    Did you use old SIM or new one?
    New one which came with a phone from Samsung.
    10-28-2020 11:33 PM
  12. Moo Cow's Avatar
    Moo Cow
    My issue is weird. Out of the box I have 5G on the ultra. Wife sitting beside me last night has yet to get 5G on her Note 20 normal. Which makes no sense as both have 5G. Might have to do a SIM replacement unless you all have an idea.
    10-29-2020 10:07 AM
  13. TMavC5's Avatar
    TMavC5
    Originally Posted by kwatch
    New one which came with a phone from Samsung.
    Definitely take it in the store and have them look at it. Could just be provisioning issue.
    J Dubbs likes this.
    10-30-2020 12:07 AM
  14. Mike Dee's Avatar
    Mike Dee
    Trusted Member
    Community Review Team
    Ambassador
    Originally Posted by Moo Cow
    My issue is weird. Out of the box I have 5G on the ultra. Wife sitting beside me last night has yet to get 5G on her Note 20 normal. Which makes no sense as both have 5G. Might have to do a SIM replacement unless you all have an idea.
    Does your wife's device have the update that enables 5G?
    10-30-2020 01:54 AM
  15. Moo Cow's Avatar
    Moo Cow
    Originally Posted by Mike Dee
    Does your wife's device have the update that enables 5G?
    Apparently she didn't because it never pushed to her right away like mine did. Her's came last night, a day after getting the phone. She's good now.
    aximtreo likes this.
    10-30-2020 07:40 AM
  16. ihtc's Avatar
    ihtc
    If your using the unlocked version on Verizon , your not going to see the low band nationwide 5G .I believe they need to fix that in a future update for unlocked version , there’s work around a changing CSC or manually flashing vez software or one ui 3 beta
    10-31-2020 06:05 AM
  17. kwatch's Avatar
    kwatch
    I'm getting this when I ran the Speed Test late at night.


    VZW 5G service Note 20 Ultra-20201031_120745.jpg
    10-31-2020 04:18 PM
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