1. frederickdawg's Avatar
    When I ordered my American N20U last week , I skipped the $30 accessories credit that was presented to me. What I don't understand is that its listed under my order. How do I go about being to use it now. I wasn't aware that I could have bought a case with it at the time. Cheers Samsung promo  accessory skipped at time of ordering.-screenshot_20201121-215600_shop-20samsung.jpeg
    11-21-2020 09:59 PM
  2. bbgpsuser's Avatar
    Did you elect the option to use it at a later date? If so, they will email you the certificate later. It took 45 days for me to receive mine.
    11-22-2020 10:54 AM
  3. GrooveRite's Avatar
    Did you elect the option to use it at a later date? If so, they will email you the certificate later. It took 45 days for me to receive mine.
    Yes, I think I remember reading something to that effect right after I skipped mine as well. Good to know!
    11-22-2020 11:29 PM
  4. frederickdawg's Avatar
    Did you elect the option to use it at a later date? If so, they will email you the certificate later. It took 45 days for me to receive mine.
    I don't remember to be honest. The attached is shown when I log into my windows based computer. I would have ordered a case but using the shopping app via android at the time I skipped using the $30 credit. Samsung promo  accessory skipped at time of ordering.-20201122_112511.jpeg
    11-23-2020 07:14 PM
  5. bbgpsuser's Avatar
    I don't remember to be honest. The attached is shown when I log into my windows based computer. I would have ordered a case but using the shopping app via android at the time I skipped using the $30 credit.
    Since it says "Scheduled" in that screenshot, you should be getting it 45 days after the device is delivered.
    frederickdawg likes this.
    11-24-2020 03:25 PM
  6. frederickdawg's Avatar
    Makes sense , I suppose they want to guarantee I don't get it and then send the phone back hence the large timeline.

    I was more curious to see if I had forfeited it since I didn't select to use it at checkout
    Since it says "Scheduled" in that screenshot, you should be getting it 45 days after the device is delivered.
    11-25-2020 01:04 AM

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