12-08-2020 11:47 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I hear there are many people with note 20 ultra having issues with their phone restarting by itself.

    Has anyone worked out a fix?
    11-24-2020 07:25 AM
  2. sweetypie31's Avatar
    sweetypie31
    Do you have it set to automatically restart ? Go into settings and search for auto restart. Click on that and make sure that's not on.
    11-24-2020 08:53 AM
  3. yas1320's Avatar
    yas1320
    Originally Posted by sweetypie31
    Do you have it set to automatically ? Go into settings and search for auto restart. Click on that and make sure that's not on.
    Thanks for your reply.

    Yep, I've checked the settings and it is switched off. The good thing is for me, it's only happening probably once a day and in the middle of the night usually and also when the phone is not in use.
    11-24-2020 10:07 AM
  4. Hermes Hidayat's Avatar
    Hermes Hidayat
    Never had any restart issues...

    Been 21 days since i last rebooted.
    Attached Thumbnails Note 20 Ultra Switching off on its own-20201124_221543.jpg  
    yas1320 likes this.
    11-24-2020 10:16 AM
  5. frederickdawg's Avatar
    frederickdawg
    my Note 20 SM -N985F had this issue , even in safe mode . it would periodically reboot itself . it was a dud .
    yas1320 likes this.
    11-24-2020 11:17 AM
  7. yas1320's Avatar
    yas1320
    UPDATE: I also did a factory reset as the issue was getting worse, but still had the same issue. I called my service provider for help, when running through a diagnostics, they asked me to remove my sd card. As soon as i removed it, the phone was much more snappier and it was like it's usual self. Since then, the phone has not restarted on it's own. Thank God!

    So it turned out the sd card was causing the issue, because it must have become currupt.

    If you're having the same issue, try removing the sd card.
    tadpoles likes this.
    12-08-2020 04:33 AM
  8. frederickdawg's Avatar
    frederickdawg
    Indeed an SD card could cause this. In my case there was no sd card present. Glad you resolved the issue.
    Originally Posted by yas1320
    UPDATE: I also did a factory reset as the issue was getting worse, but still had the same issue. I called my service provider for help, when running through a diagnostics, they asked me to remove my sd card. As soon as i removed it, the phone was much more snappier and it was like it's usual self. Since then, the phone has not restarted on it's own. Thank God!

    So it turned out the sd card was causing the issue, because it must have become currupt.

    If you're having the same issue, try removing the sd card.
    12-08-2020 10:02 AM
  9. o4liberty's Avatar
    o4liberty
    I set mine to restart once a week but that's it
    12-08-2020 11:47 AM
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