1. monsieurms's Avatar
    I have the note 20 ultra on TMO. T-Mobile just updated it to Android 11 and suddenly I'm getting this carrier hub notification. I did some research and it seems to be a Sprint application. But I have no idea what to do about it or with it. I see some threads where people complain about it draining the battery.

    I don't see a whole lot of threads here about this. I also don't see in the apps section of settings where you can find this app.

    So the question is, what on T-Mobile does this app do? What do I need it for? Is it going to drain my battery? Can it be disabled? Should it be?
    12-27-2020 09:51 AM
  2. B. Diddy's Avatar
    Is it just called Carrier Hub, or Carrier Hub Magenta? What does the app icon look like?

    https://play.google.com/store/apps/d...hl=en_US&gl=US
    https://play.google.com/store/apps/d...hl=en_US&gl=US
    12-27-2020 01:44 PM
  3. monsieurms's Avatar
    Is it just called Carrier Hub, or Carrier Hub Magenta? What does the app icon look like?

    https://play.google.com/store/apps/d...hl=en_US&gl=US
    https://play.google.com/store/apps/d...hl=en_US&gl=US
    Just carrier hub. And the only way I knew it was there is that after Android 11 finished updating, I kept getting that notification periodically for awhile. I see no app and no app icon. It is not in the system tray, it is not on the app list.

    and now that the update has been settled in for a few hours, I am not seeing that notification anymore either.

    My guess is that this has something to do with the merger of T-Mobile and Sprint. It is something allowing this phone with a TMO card to use Sprint's system would be my guess. So it is something that is part of the core of the phone system at this point, can't be seen, configured or anything else. But again, just guessing.
    12-27-2020 03:49 PM
  4. B. Diddy's Avatar
    Most likely, since both of those app links I posted are for essentially the same app, one for T-Mobile and one for Sprint (which of course are one and the same now). If you go to Settings>Apps, then tap Menu>Show System, does it show up in the list now?
    12-27-2020 04:00 PM
  5. mustang7757's Avatar
    You can disable it or use this app to do so , it's free and same as package disablerpro

    https://play.google.com/store/apps/d...venllc.shieldx
    12-27-2020 05:48 PM
  6. monsieurms's Avatar
    Most likely, since both of those app links I posted are for essentially the same app, one for T-Mobile and one for Sprint (which of course are one and the same now). If you go to Settings>Apps, then tap Menu>Show System, does it show up in the list now?
    Nope. Weird, right? That was the first thing I checked.

    You can disable it or use this app to do so , it's free and same as package disablerpro

    https://play.google.com/store/apps/d...venllc.shieldx
    well, now that it has stopped giving me notifications every 10 seconds and we are some hours down the road, I don't even see that it is there. So I'm wondering if this is something I really want to disable. Perhaps it is a core part of the system. And I don't notice it anymore

    The whole thing is kind of strange.
    12-27-2020 08:12 PM
  7. mustang7757's Avatar
    I've been on TMOBILE firmware plenty in past this first I've heard of it , might be do to the merger but you have options if it bothers you .
    monsieurms and nuangel2 like this.
    12-27-2020 08:19 PM
  8. solotristan88's Avatar
    I have seen it to. Does same thing.. says updating . I disbaled the notifications from notification pulldown .
    12-27-2020 10:18 PM
  9. mustang7757's Avatar
    I have seen it to. Does same thing.. says updating . I disbaled the notifications from notification pulldown .
    Can you disable it?
    12-27-2020 10:26 PM
  10. Ranjen617's Avatar
    I'm having the same issue lately with Sprint being my default carrier. Frustrating as heck.
    12-28-2020 12:25 AM
  11. monsieurms's Avatar
    I'm having the same issue lately with Sprint being my default carrier. Frustrating as heck.
    Yeah, this has to have something to do with Sprint and Sprint's communication systems.
    12-28-2020 10:06 AM
  12. Ranjen617's Avatar
    I felt it was. They are still trying to figure out their acquisition at the price of bothering us with it. Never-ending...
    12-29-2020 05:34 AM
  13. D.P.G.'s Avatar
    It's a system app that has always been there with a Sprint account don't delete it. I did a few years ago and I could not use the phone to make or receive calls needed to do a factory reset to get it back and function properly. It doesn't ever show in the battery usage so suggest you just leave it alone and forget you saw it. I'm still on Sprint and it's definitely on my phone to.
    monsieurms and Ranjen617 like this.
    01-01-2021 06:27 PM
  14. Bildriver's Avatar
    l also have this show up on status bar. I'm using N20 ultra / & former sprint now T mobile . Battery is still good . I'm ignoring it.
    01-07-2021 10:13 AM
  15. monsieurms's Avatar
    l also have this show up on status bar. I'm using N20 ultra / & former sprint now T mobile . Battery is still good . I'm ignoring it.
    My experience was that it went away after the first 8 hours. Maybe it needs to initialize and update and sync or something and then it just exists.
    01-07-2021 01:17 PM
  16. Little_D's Avatar
    I have the Samsung Galaxy A71 am through Tmobile and been having all sorts of issues with the carrier hub, and my Google play not updating or downloading apps. Only way it works is connected to wifi, I've turned the update over wifi only off and had it set to over any network. And here is another issue I been having, my passwords, and logins for any site I have an account on and or log or logged into are being rest . It's been an issue for months, this is my 3rd phone less than 2 months, my previous 2 phones were the LG styplo 6. Had nothing but problems. Get a new phone and it lasted a week and started having other issues and couldn't even call out on them by the time it was said and done.. This one is starting to do the same crap it seems like. Agreed it is frustrating as heck.
    04-06-2021 12:54 AM
  17. Kizzy Catwoman's Avatar
    I have the Samsung Galaxy A71 am through Tmobile and been having all sorts of issues with the carrier hub, and my Google play not updating or downloading apps. Only way it works is connected to wifi, I've turned the update over wifi only off and had it set to over any network. And here is another issue I been having, my passwords, and logins for any site I have an account on and or log or logged into are being rest . It's been an issue for months, this is my 3rd phone less than 2 months, my previous 2 phones were the LG styplo 6. Had nothing but problems. Get a new phone and it lasted a week and started having other issues and couldn't even call out on them by the time it was said and done.. This one is starting to do the same crap it seems like. Agreed it is frustrating as heck.
    Is there an issue with your sim card?
    04-06-2021 01:18 AM
  18. nuangel2's Avatar
    I have an un locked note 20 ultra on T mobile and I don't have that notification
    mustang7757 likes this.
    04-11-2021 01:22 PM

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