1. TabGuy's Avatar
    It's odd. I can be typing, I can be watching a video, it doesn't matter. My phone will return to the lock screen and the phone is locked. I have to unlock it to get back to where I was. There's no pattern as to what app I'm using or any given time frame. It may not happen at all today or may happen 3 times in the next hour.

    Have you had this happen? How do I troubleshoot this?
    01-08-2021 05:02 PM
  2. B. Diddy's Avatar
    Any magnets nearby? Are you using a flipcover case and folding the cover so that it's up against the back of the phone? A magnet in the right place might make the phone think that a smartcover has been closed, hence making it go to the lockscreen.
    01-08-2021 05:40 PM
  3. TabGuy's Avatar
    Any magnets nearby? Are you using a flipcover case and folding the cover so that it's up against the back of the phone? A magnet in the right place might make the phone think that a smartcover has been closed, hence making it go to the lockscreen.
    No magnets or flip cover. My case has a kickstand. Maybe I'll try it for a while without the case to see if anything changes.
    01-08-2021 06:45 PM
  4. B. Diddy's Avatar
    Good idea.
    01-08-2021 06:58 PM
  5. mustang7757's Avatar
    Make sure you don't have double tap to lock on ?

    Settings>advanced features>motion and gestures My 20Ultra suddenly locks-screenshot_20210108-204132_settings.jpeg
    01-08-2021 07:42 PM

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