1. zebra23's Avatar
    Since UI 3.0 the fingerprint doesn't always appear. It did before the crappy update.
    01-11-2021 10:01 PM
  2. mustang7757's Avatar
    It doesn't sometimes display on the lock screen?
    01-11-2021 10:05 PM
  3. Dagr's Avatar
    Maybe you have it disabled on the always on display but not the lock screen?
    01-11-2021 10:52 PM
  4. Morty2264's Avatar
    Do you get any other prompts - like "Swipe to unlock" at the bottom of your lockscreen?
    01-11-2021 10:56 PM
  5. zebra23's Avatar
    Correct. Was working with no issues before update
    01-12-2021 01:11 AM
  6. zebra23's Avatar
    Maybe you have it disabled on the always on display but not the lock screen?
    Did not change anything except update to 3.0
    01-12-2021 01:11 AM
  7. Morty2264's Avatar
    Do you get any other prompts - like "Swipe to unlock" at the bottom of your lockscreen?
    Have you tried uninstalling and reinstalling your fingerprints on your phone? Maybe doing a "reboot" like that may kick-start things.
    01-12-2021 08:02 AM
  8. jimd1050's Avatar
    Mine, daily, between say 8:00AM and 9:00AM, will disappear and say "swipe to unlock", but just once per day! I thought it was just routine... it's done it daily since my 3.0 update (and "No", I don't have Auto Reboot on)
    01-12-2021 09:13 AM
  9. mustang7757's Avatar
    Correct. Was working with no issues before update
    Try clear cache in recovery
    01-12-2021 10:09 AM
  10. zebra23's Avatar
    Did that too. 3.0 seriously needs to gets fixed
    01-12-2021 10:23 AM
  11. mustang7757's Avatar
    Did that too. 3.0 seriously needs to gets fixed
    Try deleting the fingerprints and setting-up again
    01-12-2021 11:20 AM
  12. zebra23's Avatar
    Tried that too and a no go. I feel like going back to my note 9
    01-12-2021 12:00 PM
  13. mustang7757's Avatar
    Tried that too and a no go. I feel like going back to my note 9
    Can also try factory reset
    01-12-2021 12:12 PM
  14. sonnnet's Avatar
    Tried that too and a no go. I feel like going back to my note 9
    I often feel like that. I do like my N20U but I loved my Note 9.
    mustang7757 likes this.
    01-12-2021 01:19 PM
  15. mustang7757's Avatar
    I often feel like that. I do like my N20U but I loved my Note 9.
    Note 9 is a special phone to me , but I do love the Note 20U also .
    sonnnet and jimd1050 like this.
    01-12-2021 01:20 PM
  16. sonnnet's Avatar
    Note 9 is a special phone to me , but I do love the Note 20U also .
    I think maybe I need to have it for longer to love it more. The fingerprint sensor doesn't work well for me which can be incredibly frustrating in certain scenarios. N9 was effortless, by the time you'd picked it up you'd already scanned your print. Iris scan was better than face scan. I usually don't notice the N20U camera punch too much but it can ruin the aesthetic of a beautiful photograph. And the LED on the N9 was very cool. Yesterday I needed to plug a 3.5mm cable into the non-existent headphone jack so that was a shame.

    The N20U display is cool and the cameras are great, but I do consciously miss all of that other N9 greatness.
    mustang7757 likes this.
    01-12-2021 01:33 PM
  17. Dagr's Avatar
    My fingerprint reads slowly as well. Generally though have been very happy... And not too many issues with 3.0.
    sonnnet likes this.
    01-12-2021 02:17 PM
  18. mustang7757's Avatar
    I think maybe I need to have it for longer to love it more. The fingerprint sensor doesn't work well for me which can be incredibly frustrating in certain scenarios. N9 was effortless, by the time you'd picked it up you'd already scanned your print. Iris scan was better than face scan. I usually don't notice the N20U camera punch too much but it can ruin the aesthetic of a beautiful photograph. And the LED on the N9 was very cool. Yesterday I needed to plug a 3.5mm cable into the non-existent headphone jack so that was a shame.

    The N20U display is cool and the cameras are great, but I do consciously miss all of that other N9 greatness.
    Yeah there are some features I missed from the Note 9 but I wanted 120hz screen , cameras,3 major and security updates and the faster chip.
    sonnnet likes this.
    01-12-2021 02:21 PM
  19. Deke218's Avatar
    I've encountered the disappearing finger print icon a couple of times also. Had to reset my device to get it back.
    mustang7757 likes this.
    01-12-2021 04:15 PM
  20. mustang7757's Avatar
    I've encountered the disappearing finger print icon a couple of times also. Had to reset my device to get it back.
    Thats what I figured.
    01-12-2021 04:26 PM

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