1. Chabidiah07's Avatar
    After updating my note 20 5g on 1/9/2021 all of my incoming calls shows caller I'd as restricted or unavailable. It doesn't matter what number calls in it says restricted even if it a number in my contacts. I have tried calling from my wife's phone and kids phone which are on the same Verizon plan and the also come in as restricted. Frustrating
    01-14-2021 03:07 AM
  2. Kizzy Catwoman's Avatar
    Hi there. Sorry about your issue. Have you checked all your settings in the phone app to see if they have been switched off? It may be worth turning caller ID off and on again to see if that resets it.
    jimd1050 likes this.
    01-14-2021 03:38 AM
  3. Chabidiah07's Avatar
    I have tried adjusting all the different settings and power cycling. Nothing, it started right after it updated, so I'm assuming a bug
    01-14-2021 11:27 PM
  4. mustang7757's Avatar
    Hi, welcome to AC!

    Have you tried clearing Data and force stop the phone app ?
    01-14-2021 11:40 PM
  5. Chabidiah07's Avatar
    Tried that just now and no luck, thanks for the idea
    mustang7757 likes this.
    01-16-2021 12:04 AM
  6. mustang7757's Avatar
    Tried that just now and no luck, thanks for the idea
    Try deleting your google account then sign back in , sometimes that can help
    01-16-2021 12:21 AM
  7. Chabidiah07's Avatar
    Tried that, also factory reset. nada, all calls still come in as Restricted
    01-21-2021 09:13 PM
  8. mustang7757's Avatar
    Tried that, also factory reset. nada, all calls still come in as Restricted
    Maybe try calling your carrier ?
    01-21-2021 09:27 PM

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