03-06-2021 10:41 PM
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  1. Dee74's Avatar
    Dee74
    I received two updates on Saturday from Verizon and now my fingerprint reader does not work like it should. Before the updates the reader was awesome and worked instantly everytime. I am also have UI 3.1 if that makes any difference. Has anyone else noticed thus after the Verizon updates?
    03-02-2021 07:38 AM
  2. danhartman26's Avatar
    danhartman26
    I have an unlocked note 20 ultra on Verizon, just got the OneUI 3.1 update last night and I have not noticed any FPS issues.
    03-02-2021 12:30 PM
  3. Morty2264's Avatar
    Morty2264
    Ambassador
    You know, after the most recent update on my S10, I am having that exact same issue. A pity, too, because up until then, my fingerprint reader worked well.
    03-02-2021 01:09 PM
  4. DARK Vader777's Avatar
    DARK Vader777
    Originally Posted by Dee74
    I received two updates on Saturday from Verizon and now my fingerprint reader does not work like it should. Before the updates the reader was awesome and worked instantly everytime. I am also have UI 3.1 if that makes any difference. Has anyone else noticed thus after the Verizon updates?https://uploads.tapatalk-cdn.com/202...1b4b020ed5.jpg
    I did have to reset my fps after update though. I thought that was strange since never having to do that before. Working 100/100 now.

    Maybe a reset of the fps will help.
    Dee74, jimd1050, rsmin and 2 others like this.
    03-02-2021 11:29 PM
  5. jimd1050's Avatar
    jimd1050
    Trusted Member
    Champion
    My N20U Fingerprint Reader had been working lousy, so I gave up and went back to using PIN# Security about two months ago - when I read this, I configured two fingerprints just to see what it was like since the OneUI 3.1 Update? Works great now - GO FIGURE!!!
    Fingerprint Reader not working well after update.-dunno.jpg
    BerryBubbles likes this.
    03-03-2021 10:06 PM
  7. Dee74's Avatar
    Dee74
    Originally Posted by DARK Vader777
    I did have to reset my fps after update though. I thought that was strange since never having to do that before. Working 100/100 now.

    Maybe a reset of the fps will help.
    This seemed to solve the issue. Thank you.
    03-03-2021 10:13 PM
  8. 2kchevy's Avatar
    2kchevy
    How do you reset the fps I have never had to do this. Thanks in advance.
    03-04-2021 08:36 AM
  9. Kizzy Catwoman's Avatar
    Kizzy Catwoman
    Ambassador
    Go to settings, security. Delete your current prints and register them again. I do 2 on each finger.
    2kchevy, Dee74, Morty2264 and 4 others like this.
    03-04-2021 09:02 AM
  10. 2kchevy's Avatar
    2kchevy
    Thanks. That fixed mine. Again Thank you so much.
    jimd1050 likes this.
    03-04-2021 09:16 AM
  11. Morty2264's Avatar
    Morty2264
    Ambassador
    Originally Posted by DARK Vader777
    I did have to reset my fps after update though. I thought that was strange since never having to do that before. Working 100/100 now.

    Maybe a reset of the fps will help.
    I will try this too! Thank you for the suggestion!
    jimd1050 likes this.
    03-04-2021 08:40 PM
  12. Morty2264's Avatar
    Morty2264
    Ambassador
    Originally Posted by Morty2264
    I will try this too! Thank you for the suggestion!
    So I re-enrolled my fingerprints... And HOLY MACKEREL it's great again! Thank you both so much for the suggestion!
    Laura Knotek, 2kchevy and jimd1050 like this.
    03-04-2021 09:16 PM
  13. rsmin's Avatar
    rsmin
    Originally Posted by Kizzy Catwoman
    Go to settings, security. Delete your current prints and register them again. I do 2 on each finger.
    Kizzy and all, thanks! Was having horrendous FP issues on my Note 10+ after the update, and did as you suggested. Working like new now!!
    jimd1050 and Morty2264 like this.
    03-06-2021 10:44 AM
  14. Morty2264's Avatar
    Morty2264
    Ambassador
    Originally Posted by rsmin
    Kitty and all, thanks! Was having horrendous FP issues on my Note 10+ after the update, and did as you suggested. Working like new now!!
    So glad it is working well for you!
    jimd1050 likes this.
    03-06-2021 10:41 PM
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